Great service on time delivery and beautiful flowers I recommend this florists because they are…read morelocal

This review doesn't matter anymore, but, I wanted to say thank you for the flowers and for the…read moreexperience. I loved this place. I didn't know that ownership was being turned over and I was disappointed with the changes when I came in. I don't really have a reason to go there anymore considering the changes, so I just wanted to say thank you for what used to be. It was a lovely place and I had a lovely time. I hope that your future endeavors are successful and that you are treated gently by life. Thank you

I ordered flowers for my mother's 81st birthday on August 10th -- 10 days in advance. I…read morespecifically chose a purple rose/orchid arrangement from their website called Tea and Coffee. I called and left a message to ask if I could add to it to make it bigger. No one returned my call. I called a few days later and asked if they could deliver it a day early, since I did not know my mom's schedule that day and I specifically asked that they deliver them to my mom personally because of my crazy family dynamics - my jealous siblings who would throw flowers and gifts from me and my kids in the trash. Again, no one returned my call. So I sent an email. Marta-Victoria emailed me back a few days later and assured me she would hand-deliver them to my mother, per her policy, and as I had instructed. She did exactly as she was instructed not to do. Moreover, she didn't mention my multiple messages she did not return. Today, I called and emailed to find out if they delivered the flowers to my mom personally. They emailed me with a picture of the flowers they say they delivered, which were NOTHING like the flowers I ordered and only included 2 purple flowers but it was still not the arrangement OR THE PRICE I paid. Worse, despite my explicit directions and explanations, and my offer to pay more for a 2nd delivery attempt, if necessary, they did exactly what I told them not to do -- they left the flowers with someone else. Pure Joy flowers demands a tip before they even deliver the flowers. Can you imagine their audacity and entitlement? You earn a tip after you've completed your service. I only gave them a 20% tip as insurance to encourage them to follow my directions, which they didn't. When they didn't deliver the flowers I ordered or deliver them to my mom, I emailed them and asked them to refund me the 20% tip that I paid in advance and the difference in the cost of the flowers I ordered and the flowers they delivered. As usual, Marta-Victoria refused to answer my multiple emails or respond to the terrible review I gave her. Like the other reviewers said here, this florist is never open. No one answers the phone or email at any time of day. Marta-Victoria's 4.1 star reviews are all her other friends writing these reviews! RUN FROM THIS FLORIST! They don't return your calls or emails unless you call and email multiple days and they are CROOKS! They take your money and don't provide the service or even the correct flowers you order and then lie and say it was "an upgrade," when it was a downgrade, as if you were blind and couldn't tell the difference. I included photos so you can see the difference between what I ordered and paid for -- and what they allegedly delivered -- although there is still no proof that they did deliver them -- and the replacement flowers I had to buy and send because Marta-Victoria's downgrade was so puny, cheap and unremarkable and I have no confirmation they were ever delivered, from both my mom or the florist. I called Come Pick My Flowers, and told Nancy, the owner, the whole story. She delivered replacement flowers immediately within 4 hours and hand-delivered them to my mother and sent me a picture. THAT is excellent customer service. Go to Come Pick My Flowers when you need flowers. The 1st picture is the flower is the arrangement that Come Pick My Flowers sent as a replacement within a few hours notice -- not the 10 days of notice that Pure Joy had. Nancy charged me $60 for the flowers and $10 for the delivery and her flowers and the arrangement are so much fuller and so much more beautiful by comparison! The 2nd picture is the picture that Pure Joy's delivery man sent me of what he allegedly dropped off, but he did not hand-deliver to my mom as I asked, so I don't even know if they arrived. They are clearly not the same as what I ordered and not as pretty or as purple and cheaper than the flower arrangement I paid for, which is the 3rd photo. The 3rd photo is the flower arrangement I ordered and paid for from Pure Joy flowers for $65 + $15 delivery + $4.06 in tax and $13 in required tip. Pure Joy is a PURE SCAM. I had to call the Better Business Bureau to report Marta-Victoria for refusing to give me a refund of the difference between the arrangement I paid for and the lesser one they allegedly sent (which I still have no proof was delivered) and my 20% tip that was forced at the time of purchase, rather than as a reward for good service. She didn't earn the tip. As far as I know, the flowers weren't even delivered so she didn't earn the sale either. GO HERE to Come Pick My Flowers for your flowers: https://www.yelp.com/biz/come-pick-my-flowers-hyde-park

Pure Joy Flowers did a wonderful job with our flowers! We were on a tight timeline (2 weeks!) and…read moreweren't able to visit in person. It was so nice when Marta-Victoria called and discussed the flowers with me in detail, so that I trusted that she understood our preferences. Marta-Victoria was a pleasure to work with throughout the process, and the bouquets, boutonniere, and corsage that she created were beautiful.

I called late in the afternoon on my sister's 60th birthday hoping for same-day delivery while she…read morewas home sick with the flu. The gentleman I spoke with said the driver had already left with several deliveries, but he still made it happen. Within an hour a beautiful basket of bright, cheerful spring flowers arrived. Wonderful service and truly appreciated--thank you for going the extra mile!

I went into The Medford florist shop in Medford Square today to buy a bouquet for my elderly…read moreparents for an early Valentine's Day gift. The 2 guys working there (the owners I think) we so kind and helpful. I explained what I wanted and they made a beautiful arrangement in a vase for me. My Mom and Dad love it and so do I!

My valentine's arrangement died six days after receiving... very disappointing, the service was…read moregreat though.

This is my first time ordering flowers from Colleen's shop. I'm from out-of-state and ordering…read moreflowers online is always a gamble. With an option to have the shop create a unique blend of petals and greens, I chose that option. My only input was noted that my daughter loves peonies, roses and daisies ~ design away! My daughter absolutely loves the arrangement. I highly recommend Colleen's Flower Shop. They are professional, fast and reasonably priced. Thank you to all of the staff for making this such a happy experience. *I thank the whole staff because I had a goof up with the address - emailed the shop to request a fix - so quickly expedited, and soon after I received an email confirmation letting me know that everything was good-to-go. I obviously cannot say enough!

Very disappointing product for the price. I had to go back to the website to make sure I didn't…read moremisunderstand the different options but it clearly says the Standard option is what is pictured and the higher price points will include additional blooms. After spending $117 (25$ for delivery?!) my friend got 4 roses. What. A. Scam. This looks like something that I could have easily instacarted from Wegmans for $50 after fees and tip.

Market Florals put together incredible pieces for our wedding from centerpieces, bouquets to a…read morestunning design over our ceremony site. They truly exceeded my expectations in every way and were wonderful to work with. I ordered a few floral designs from them to send to loved ones since then for birthdays and they always turn out beautifully.

It has been years since I have ordered from Holmes McDuffy but I was still in thier system which…read moremade ordering for my Mothers funeral so much easier. Flowers were beautiful and arrived on time to the chapel and a surprise was a small vase of complimentary flowers from the ladies at the flower shop. It was touching that they sent it along and it was much appreciated. Would trust them with any flower order. Thank you ladies!

my family has used Holmes-McDuffy since the 1970s. Beautiful flowers, great service. Will continue…read moreto do.

If I could give 0 stars I would. I had a very disappointing experience with this florist. From the…read morebeginning, communication was a major issue. She was consistently unresponsive throughout the planning process, which made an already stressful time even more difficult. Despite multiple conversations and a clear vision for my wedding day, including specific details for our cake florals and centerpieces, what was delivered fell far short of what we agreed upon. One of the most frustrating parts was the tall centerpieces. We had specifically agreed on gold hollow stands (which were the most expensive item), but on the day of the wedding, she used tall clear vases instead, which I had told her I did not want. This change was never discussed or approved by me beforehand. After the wedding, I tried reaching out several times to resolve these issues and was completely ignored. No explanation, no apology, just silence. I have never written a negative review, but I would not recommend this florist to anyone looking for a dependable, professional, or detail-oriented vendor for their wedding. Your wedding day is too important to trust someone who doesn't follow through on their commitments.

Brenda does amazing work! When she focuses on you, you're her only client. My bouquet was gorgeous…read moreand I'm having it preserved so I can keep it forever. My bridesmaids flowers and all of the floral arrangements were gorgeous. She was realistic with pricing and expectations and worked with me to fit my budget. We loved working with her! Highly recommended!

I should have known this was a woman-owned business! I received a lovely Mother's Day bouquet from…read moreyou folks. In addition to the terrific arrangement was a very special poem printed on the back of the address card. Poet Nikita Gill's words about flower-hearted people struck a perfect chord in my world-weary heart. Thank you for that added touch. I think our family has found our new "local" florist! Gwen Lindquist Brookline

Found this local florist from across the country and glad that I did. Sent a sympathy bouquet that…read morehit the spot within my budget. Love shopping local not local!!