Fantastic customer service. Embroidery work is excellent. Got item when promised and on time…read more Will definitely be a repeat customer!

I just took my second item here to get done and she didn't hesitate to do what I asked and also…read moregave her opinion when I asked. This place is reasonably priced and gives you a good window of when to expect your items. I will definitely be coming back here for my embroidery needs. I will post pictures when I get my item back.

I've had power signs work on many projects over my 9 years here in Killeen. Their work is always…read moretop notch. The work is done fast and if I ever had a problem they fixed it even if it was somewhat my fault. The price's are very reasonable. The owner is in there everyday working hard to help his customers. I recommend them and will continue to do business with them.

Jack is always there with the answer I need when it comes to my vinyl needs. He will tell you the…read morebest route to go and not just up sell you on something you don't need. Always has quality work in a timely manner.

My daughter and I have bought 2 machines through this store and could not ask for better service…read more Both machines (one new and one used) presented a challenge as we entered the wonderful world of machine embroidery. Their classes are top notch and when I have a problem, they work with me until it is solved to my satisfaction. They are my go-to store for anything related to machine embroidery. Alice and Shelli

Glad I found this place.. But have to say the fabric is a little expensive and might be work the…read morehour drive to go to another place. But lots of supplies and looks like a few classes. Staff is very friendly and very helpful . They l ow their products and have other stores in the area that can get what you are looking for in a timely manner. In a pinch will go to this store.. Also,they can repair your machines. Good to know.

The new management has done great things at the fort Hood trophy shop. They set a new standard for…read morecustomer service and professionalism. I got my 1SG a wooden gift which was great. I came back later for another gift. Due to my poor planning, it was due that day. I gave Chris free reign to make it look ok and have it on time. The award looked awesome and it was done early. Many thanks and I'll be back soon!

This store was amazing in its service and support. I had multiple projects and trophies ordered…read morefrom this store. Chris and his support clerk were very helpful in helping me pick the design and format I wanted for several plaques and trophies for an award ceremony and graduation. They had the logo of my military program already. When I emailed Chris the wording I wanted, he sent me back a draft of what it would look like so I could approve it before he had the work engraved. The prices where very decent and affordable for the amount I needed and they were finished in a very quick manner, some even the next day. I had one specialty trophy I wanted and the order came in and was finished within a week. I would highly recommended this store for all needed plaques, gifts and awards!

My mom was in Need of cash and they gave her more than she asked for, business was very professionalread more

Do not give this place your business!!! The customer service absolutely sucks. I returned after…read morerecieving bad service before and nothing has changed. Plenty of other great shops around town.

i almost completely broke my glasses when I suffered a fall. The right arm was pushed back and…read morewould not close when I took them off for the night. I could wear them, but I needed to get them fixed. We went to Marvina , and she said it could not be fixed, but she said if she had a pair in stock with the same lenses, she could put them in that frame. She searched and found a discount frame that cost only 60 dollars. She is fantastic, and I will go back.

Marvin's has exceptional when assisting customers selecting frames according to face shape,…read morecoloring, brow levels. We have bought several pairs of glasses each and have never been disappointed. Marvina also offers adjusting services free of charge. Just love doing business with her.

Went in to have some rings sized, and ended up needing to have prongs replace. The staff at Pagel &…read moreSon's were more than helpful and knowledgeable about jewelry, diamonds and repairs. They explained everything and answered all of my questions. In the end I chose to upgrade my prongs and my diamond and they did a beautiful job! The work was done way sooner than expected. I highly recommend Pagel & Son's if you're shopping for jewelry or need repairs.

Excellent customer service. I came in to have my watch adjusted and they took care of it quickly…read moreand professionally. Very friendly staff and a welcoming atmosphere. I appreciate the help and would definitely recommend them to anyone looking for a trustworthy jeweler.

Such a great experience at Anthony Joseph Jewelry! I had a wonderful conversation with the Harker…read moreHeights mayor, who is also a gemologist -- and who would've thought that?! I really appreciated his knowledge, candor, and friendliness. Their master jeweler fixed a necklace I truly thought might be broken forever, and I couldn't be happier! Great people, great conversation, and they treated me like the Barbie queen I am. Thanks, guys -- Barbie will be back!

I took my engagement ring here today to get a diamond replaced that came out from the band. I…read moreoriginally took it to the Anthony Joseph on post at the PX to get an estimate for USAA to cover the cost, but they don't do repairs there. It was fine with me and she informed me of the new location and I headed over to see Tony in Harker Heights. He gave me an estimate and USAA had payment to me a day and a half later (5for them too!) I dropped off my ring and said I'd be wearing it again by the holidays! That was at maybe 140pm, then I went to eat and shop in Heights. Anthony Joseph just moved to Harker Heights from by Killeen Mall so their contact info needs an update...you take a right off Knight's Way onto Stillhouse and it's on your left with the spa and orange theory fitness and some other store fronts that aren't open yet bc it's brand new. At 330pm I got a call saying my ring was ready! I was shocked and it was perfect timing! I just finished at Ross dress for less! Picked it up and looked amazing and polished and they even sonic cleaned my wedding band while I did paperwork and payment. Came out better than expected! Will definitely be coming here for future jewelry work, creations and purchases. The owner and everyone there is So nice, including Dutch, their beefy, beautiful and friendly pup who is probably 1/4 of the reason I returned to have my ring repaired there...who doesn't love a sweet pup! Thanks to Tony and his team for the beautiful and quick work! Highly recommend this place to everyone!