Yep, another five star review for American Windows…read more We received three estimates for replacing three windows, a French door and a picture window. American Window undercut the estimates of the other two vendors by a substantial margin. We also really liked they only asked for a modest down payment. Jay was our sales contact at American Windows and he was absolutely great. He has an engaging personality, and kept all his commitments to us. We appreciated that when installation day came, he swung by to ensure all was going well. Oh, how did the installation go? It was fantastic. Not only did the windows and door come earlier than promised, the American Windows crew came on time and worked quickly and professionally. We were amazed that the whole job only took 4 1/2 hours to complete. The windows and door materials are high quality and we are very satisfied with the results.

After a frustrating, high-pressure sales pitch from another company, we turned to Reddit and saw…read moreincredible reviews for American Windows and Siding. We decided to drive an hour out to their showroom without calling first. Even though they weren't open yet and are by-appointment-only, Phil greeted us without hesitation.It turned out they couldn't take on our small window sill repair since they didn't install the original window, but Phil helped us anyway! He gave us repair ideas, explained potential causes, pointed us toward the right tools, and gave us contacts who could help. To top it off, his cuddly dog Wilson kept us company, and Phil even recommended a local spot for lunch since he knew we had a long drive. We are completely speechless at his kindness and support, despite not even being paying customers. Based on this first impression, we would work with Phil any day. The world needs more people like him!

I needed new windows and new sliding glass doors. The previous owners of our appartment had put in…read morethe cheapest possible units with the cheapest possible labor. With regards to the heating of our home, the windows were no better than screens. I reached out, looking for windows and installers. I had a few people come in and estimate the job. None of them impressed me until Greg from Windows on Washington came over. He walked me through several options and explained how the windows they used were manufactured and why. Windows on Washington got the job. My windows and my doors were being manufactured. So they sent out a wonderful gentleman to get the final accurate measurements. Great guy. After that, communication was wonderful as were were assessed of the stage we were in. This included when we got the email and calls explaining that, since we were on a higher floor, they needed to bring in some equipment to lift the new doors up to our balcony. No surprises. Installation day was amazing as Joon and his team came in, got everything into place, and cleaned up the areas to better than when they got here. Joon then went over the features on our windows and even explained how we get to and clean the outsides of the glass. Wonderful man and amazing team. Since then, we have gotten copies of our warranty and the guarantees. And the company has reached out twice to ask if we have any questions and to ensure that we are happy with our windows. We are. We are very happy with our windows. Almost as happy as we are with the people who got them into our home.

I had a sliding glass door installed, which enclosed my balcony. Joon and his team were excellent…read more I had the pleasure of having them in my home twice. Joon was very professional and courteous. They were able to frame out the installation before running into a Snafu. Dave & Becky handled the snafu quickly which was very much appreciated and they were able to get the project back on track. I'm very Happy with the beautiful work. Thank You!

Wow! Such amazing customer service with Obrebski. We began our hunt for a new front door in…read moreFebruary and after months of me being going back and forth we picked a beautiful signet oak door. The install was great and the final product was gorgeous. We are so happy with our door and we look forward to them hopefully replacing our windows soon !

We had the door to our deck replaced. The selection was good and the prices were very reasonable…read more They came on time and very professional. Door was replaced quickly and was beautiful. After a few days we found that the door was very difficult to lock and they came out to fix it. Overall pretty happy.

Zen Windows [and doors] installed a replacement Pro Via front door and sidelites as well as a…read moregarage entry door. The workmanship was perfect. The entry door is exquisite. I previously used Zen to replace French Doors. I highly recommend Zen. And no down payment is required. Pay once the products are installed

Had a great experience with Zen Windows. We had been wanting to change our windows for a long time…read moredue to the noise from 270. We were putting it off because I was tired of companies calling and emailing non stop after giving a quote. Zen Windows called me once, they gave me an estimate, and then we decided to book with them. They didn't call nonstop until we decided - they gave us time to think. The process was so easy and they did an awesome job installing. The sound has been lowered SIGNIFICANTLY. Would recommend to anyone!!

Thought I had a garage roof leak, so called out Chesapeake Roofing for a free inspection and cost…read moreappraisal. Victor came out and conducted a garage attic inspection using a tall ladder ceiling hatch. He didn't enter the lighted attic but just did a visual inspection using a flashlight. After his inspection, Victor claimed one side of my roof needed an asphalt roofing patch. What he didn't tell me was that, five to six feet from his attic ladder inspection, was an extremely obvious water pipe leak that had created black fungus on nearby wood. So obvious you could easily view without a flashlight. So what we have here is deceiving a possible customer by telling him he has a roofing leak when, in reality, a plumber was needed to correct the interior water pipe leak. Thus, my one-star rating, which actually should be lower.

I have used Chesapeake Roofing, Windows, and Siding for over 20 years. They have assisted myself…read moreas well as many of my clients. They do a professional and timely job every time. With all the "storm chasers" in the area, you can truly trust Chesapeake!!

David Was very polite,respectful, and a great worker. He had my work done in about five minutes !!…read more He deserves a raise. He is a very valuable employee. If I need window world again I will definitly request him as the worker!

I'm sharing my experience so other homeowners can make an informed decision…read more I signed a contract in August with Window World of Delmarva for a multi-part project that included windows, doors, roofing, and siding. While the roof portion was completed in September, the remainder of the project stalled for months with little progress and ongoing communication issues. A dumpster was placed on my property in September and, aside from being swapped once, has remained there through January with no additional work taking place. This became an ongoing concern for both me and my neighbors. Despite repeated requests, the situation remained unresolved. In October, siding material was delivered that did not match what I had ordered. When I raised the issue, I was told the originally selected product was unavailable in my chosen color and that the delivered product was similar. However, I was not notified of this issue in advance or given the opportunity to approve or decline a substitution. No one was able to clearly explain who authorized the change or why the homeowner was not consulted. I requested to speak with the owner and later asked for a construction manager to meet with me to review the siding work in detail. An on-site appointment was scheduled without confirming my availability. I rearranged my schedule to be home, but the individual did not show up and did not call. There was no follow-up communication afterward. Over time, these issues eroded my confidence in the company's communication and project management. I ultimately requested to disengage from the remaining work because I no longer felt comfortable proceeding. This review is not about pricing or the completed roof itself, but about communication, coordination, and trust. As of January, no work beyond the roof installation in September has moved forward, despite windows and doors having been in the company's possession for months. Based on my experience, I would strongly encourage homeowners to ask detailed questions, get everything in writing, and confirm materials and scheduling expectations very clearly before signing a contract.

Have been using them for years. No complaints whatsoever so ever. They are my go to for all types…read moreof windows. They always have what I need

We asked for two same size windows, but they give me one the size I asked for and one, not the size…read moreI asked for

We would highly recommend Dura-Plex if you are in need of siding, windows, doors or front porch…read more During the planning phase of our project they spent a great deal of time with us explaining the differences between materials and style options. They provided a computerized mock up of our actual house so we could see how it would look upon completion. The owners and/or employees were at our home everyday as scheduled. They were professional and respectful. We could not have asked for better craftsmen on each phase of the project. We are extremely satisfied with Dura-Plex's informative assistance with the initial design, the building materials, and craftmanship. We will be using Dura-Plex again for our future projects and highly recommend them.

I have had several projects done by DuraPlex over the last 30 years. The company (family) are…read morewonderful to deal with. I find them honest and trust worthy, their products are all of great quality and reasonably priced and offer very good warranties. Their customer service is outstanding; show up when promised,listen to and responds to every concern. They will be the first I call for my next home project

We had a great experience working with Vlad and his team who installed front step wood banister and…read moreback patio step wood banister. They were on time and took less than a half day to complete the work. Very reasonable prices compared to others I contacted. It was recommended that we not stain the wood for at least 5 months. We look forward to working with Coastal Elite again. Thank you Vlad!

Vlad installed a backsplash in our kitchen. He responded quickly and started on the job very…read morepromptly. This was the second time we utilized his service. His company also assembled a hardtop gazebo in our backyard last year. I highly recommend!