We had great quick reasonably priced service on our lawn mower. I highly recommend Steve's…read moreLawnmower Repair!

A great value, timely and great customer service. He did a great job. Highly recommend!read more

Kameron came the day after Christmas to unclog the carburetor on our snow blower. We purchased new,…read moreused for one season, then moved to a warm climate for 4 years. Kameron gave us a time frame between 8a-10a and called 15 min before he was to arrive to give us time to get ready. He was very kind, talked through what he was doing and gave us suggestions on how to prevent the situation in the future. We will definitely use his services again.

Overdue review, but I was just recommending Mobile Wrench to someone for their lawnmower because he…read moredid such a great job bringing my snowblower back to life this past winter. He is busy, so he works quickly and efficiently and for a fair price. He was great about communicating and even though my appointment was the day of one of our blizzards, he was on time. He communicated well and would absolutely use him again. As I mentioned at the beginning, I can and do recommend him.

This visit was a disappointment from the moment I walked in…read more I'm new to the area, and as a long-time John Deere equipment owner, I came in hoping to make Ragan my new dealer. I expected the staff to be professional and knowledgeable. Today I was ready to buy an Ariens Pro snowblower and had one simple technical question. Instead of allowing me to speak with the mechanic or service manager, the service desk brushed me off and told me to "go talk to sales." The service desk rep was rude and snarky the entire time, even tossing sarcastic comments as I walked away, saying, "If we answered everyone's questions, we wouldn't get any work done," despite everyone in the shop sitting around doing nothing. The experience was unnecessarily unpleasant, and I'll be taking my business to a dealer that values good service.

When we moved to North Idaho in 2028, the first major purchase was a John Deere Riding Mower with a…read moresnowblower. Over the past 4 years, it has performed perfectly. We took it in once for general maintenance. Last month, we heard a loud noise and the snow blower quit working. We called Ragan in the morning and they drive out that afternoon to pick it up (around 45 miles one way). The gentleman stated he had an idea what was wrong with it. Within 48 hours, there was a diagnosis ( this was the week right before Christmas). Ragan was able to get it fixed and delivered it back to us within two weeks. Considering it was the holiday season and sometimes getting parts can be cumbersome, they did a great job. And the fees for transporting but we're more than reasonable considering gas prices right now. Awesome customer service

Sandpoint Pump and Power (Rick Housley) removed our 20 year old pump and pressure tank and replaced…read moreit with new components for our water system. SP&P were on time, not a single problem before or after, and did everything we asked. The icing on the cake was they Bid $5,000 and we got an invoice for $4,000, needless to say we were delighthed to save $1,000. The competion (we went out for a bid) was $6,000 plus. Great follow through and easier on the wallet to do business with these guys.

Customers be informed: New ownership 2021charges for drive…read moretime to site.  They are not out of Sandpoint they are coming out of Athol.  I was charged for 2 guys at $130 each an hour, and one guy $50 an hour from Athol to Sagle (95/Dufort/Lakeshore area.)  Charged 1.625 hrs one way = $503.75 so round trip $1,007.50.  This does not include the cost of work to be done it is only travel time which they say includes loading material and equipment.  This work was warranty work that was supposed to be fixed by previous owner.  Season and water levels prevented previous owner from completing work.  New owner does not recognize previous owner commitments.  Cannot evaluate the work since it was repairing an irrigation line that has not been turned on.

I was told by a cashier at tractor supply company in Kellogg, Idaho to come back on Saturday…read morebecause they were having a 0% interest for 4 years on this Cub Cadet ZT1. So I went sat opened a account and made the purchase. Two months later after I entered into a auto pay agreement Tractor Supply went into my bank account and started taking 3 & 4 times the payment amount I had setup! I called to complain and after they had made me tell the story 4 times I'm getting irritated they pass me over to some guy for me to tell it again so I went to my bank account and used my balance transfer I told this rude guy I'm paying off my account with Tractor Supply, without him saying anything he cancelled my account. One month later I was going through my banking I found out my perfect credit @ 760 was reduced to 640 because Tractor Supply had hit me with late fees, when they closed my account my balance transfer never went finished the payoff . Tractor Supply is still sticking it to me 3 months later with late fees my balance transfer is waiting for TSC to accept but they will not because my account was closed. DO NOT LET THEM SUCK YOU INTO THEIR SCAMS OF FINANCING!

I understand that everyone is under stress these days, so maybe I shouldn't comment…read more I went to their new store in Sagle last week. The notice on the door said to call for an appointment. So I did. The message I got when I called was "leave a message". There were people inside by the cars parked there. They were obviously open, but doors locked. So naturally, I knocked on the door (being the call for an appointment was "leave a message," and I'm already parked right there). Eventually, a guy comes out, rudy pushes the door open, and walks past me. I thought, wow! This guy is a mad customer or something. I'm just staring at him, asking myself what was that was all about. The guy stops about 10 feet away from me, spins around (never once looking at me in the eye), and says, "we talk out here!". "Didn't you read the sign to call?" I told him I DID call and got an I call you back message, and I thought if I knocked, I would get to speak to someone, even if 6' away. I was inquiring about what equipment they had for sale. I felt like an idiot and like a child being scolded. Yikes. Hmm. I am not returning there for another round of that!

Had Green Machine out to fix an ill installed septic system. Not only did Kelvin reach out to the…read moreCity Superintendent to better understand our system, he completed the backflow prevention valve and line repair timely! Only a minor scar to the front lawn, and we have an up-to-date system. The guys were all very professional and are HIGHLY recommended! Will use again.

From the owner: Green Machine Services is an excavation company serving the Rathdrum, ID area. Call today for site…read morepreparation services, septic system repair, & more!

Great place, great people, great service! I would absolutely trust Western States Cat, Hayden…read morebranch with all of my heavy equipment needs!

They are always helpful and treat you with respect. They are a CAT dealer OEM company and Cat is…read morereally proud of their stuff so yes the prices can be high esp for labor. Nice being able to find parts and support and ready to try to answer questions. Ask for prices and labor quotes before you call them out on service call.

They did come back after I complained and fixed the cable....secured it up out of the way. They…read morealso fixed the double billing.

Called to ask if they had a used snowblower in stock and they confirmed. Drove there 2 hours with a…read more6 month old for them to tell me they sold it a week ago. Very disappointing. Wasted the entire day and a lot of gas.