Unethical and fraudulent. This company tried to charge us hundreds of dollars for a 2nd trip…read morebecause they couldn't find the septic tank. The problem is - they said their tech arrived onsite at 9am and looked for 3 HOURS before calling someone ONE TIME at NOON and then left the location. Calling into their office they actually doubled down that the tech they sent out was looking for it for a full 3 HOURS before calling someone to ask about where the location might be?! YEA RIGHT In the same sentence they admitted "he should've called someone earlier" but are still trying to charge us hundreds more since he had to go back. This is the kind of small, rural location company that takes advantage of people due to the lack of other options. Don't be surprised when they tack on additional fees and fuel surcharges because "it took more time" or "they couldn't find it" - this is bordering on fraud. Then to double down and argue with us on a blatant lie that someone was looking for 3 hours before calling someone... I have never worked with a more unprofessional company in my life.

Great value. The got me scheduled and pumped the same day. Tim was great. Professional and very…read moreinformative.

Absolutely amazing! Cannot recommend enough! They did an excellent job! The entire team was so kind…read moreand helpful

We had a great experience with 5 star plumbing. We had a serious bathtub leak through the ceiling…read morebelow and they fixed it up right. They also gave us some bids for a few other jobs, taking the time to explain things.

Dan our plumber was very courteous and knowledgeable. He listened to me and our concerns…read more Explained everything in words I could understand. He did everything he could to keep costs down. We've had Mainstream out three times over the last few years ( after the techician spent a good amount of time looking for ways to upcharge us. And they dont honor their maintenance contract!) costing thousands of dollars at very high interest rate! With Action I was at ease the moment he walked through the door. He even offered a senior discount! Much appreciated! If you need a plumber. Call ACTION PLUMBING!

Great people at action drain. My technicians were very professional and thorough. Sam was always…read morecommunicating any issues or ideas he had to help my specific situation. They were fast and repaired the leak within hours. Price was much lower than another company we had look at the leak and so was a no brainer to go with action just based on that and the impeccable service they provide every time!

a while ago, I had tree roots clog a sewer line and they assured me that they could clear the jam…read more they certainly cleared the jam but they punched a hole in the sewer pipe And have been having sewage seeping into my yard ever since then. now costing thousands to repair it. They don't know what they're doing, charge way too much, and talked down to me the entire time. Never use them again.

Well, they were cheaper than Stinker but digging down to the lid costs $75 per FOOT! AND I removed…read morethe rock when I shoveled it back in last time we were planning a pump out. We did not do it because all my x did was put a new handle on . He did not even lift it and look to ascertain it was full! And he gave the dude who dug it an additional $60 !

I cannot recommend them based on my experience, as they did not respect my property. Complete lack…read moreof accountability. On top of ruining my yard, took boulders without permission when asked to leave them in the morning, but Chris will try to make you think he did you a favor. Wish I listened to the one star review. They offer a discount to leave a 5 star review. It feels unfair to the community. Pictures of what should have otherwise been an unaffected area with the premium I paid for trenchless. I cannot emphasize enough, it feels like they do not care.

Kalin Excavating is beyond incredible and I would give them 100 gold stars if I could!…read more I plan to add a 400 SF raised concrete patio to the back of the house. I spoke with the Spokane Building Department engineers (in City Hall) and they recommended either replacing (with cast iron) or re-routing my PVC sewer line because of the shallow depth. They didn't think the sewer pipe could handle the load from the concrete. Time to call excavators! I had the pleasure of meeting with Chris Kalin. He is extremely knowledgeable, articulate, and incredibly polished for a man in his 30s. He has had many years of experience in his family's excavation business and now manages operations. Chris quickly determined that my existing sewer pipe was likely to tolerate the load, but said that if it did crack or even collapse (the latter is unlikely), he could replace it with a thick-walled HDPE pipe using a trenchless technique. I was concerned about limited future access to my sewer pipe due to hardscape features, but he said they would simply hand-dig down to my sewer line to avoid damage. If it would give me peace of mind, he was more than willing to do the work now. The ballpark estimate was $7-8K. But he emphasized that he didn't think that 'preventative' pipe replacement was necessary. Chris Kalin chose to prioritize MY best interest over scheduling a $7-8K job. (I was operating with the believe that replacing my sewer pipe was necessary and I would not have been any wiser without the education that he provided.) THIS demonstrates his honesty and integrity. But this wasn't the end of our meeting! Our conversation continued for another 45-minutes. He educated me about the drainage system for my abandoned septic tank, the history of sewer lines (in the 1800s they were made of wood and he had a sample!), and the details of the trenchless technique. He showed me a sample of the thick-walled HDPE pipe that he could install in the future, if necessary. He also has concrete experience, so we discussed the challenges that my raised concrete patio poses and the specifics of how to mitigate these challenges. And, he gave me a couple of recommendations. Of all the folks that I have spoken with regarding my project (including the city engineers), he was, by far, the most knowledgeable AND the most willing to provide me with in-depth education. Chris lived up to the Kalin promise . . . I received an expert who was deeply passionate about his work and delivered top-tier service even when he had nothing to gain in this moment. I asked for his business card, but he needed to restock his truck. He promised to drive over the following day and deliver one and he kept his word. I cannot say enough good things about this man. Honestly, he is the kind of person I would welcome as a friend. He is just that awesome. If I have ANY future sewer needs, I am not bothering with other companies. I want someone whom I can trust. I am only calling Kalin.

We called Affordable Drain to unclog our kitchen sink drain line. They responded right away and…read morewere flexible in working with me on arrival time. I appreciated the fact that he was careful in preventing any messes while working and was able to quickly and easily clear the clogged line. I also liked that when he was done, he checked other drains in the house to make sure there was no evidence of backup anywhere else. He was very professional throughout...can definitely recommend.

I have worked with Dan and his team for many years. They are professional, friendly, prompt and…read moremost importantly, the work is done right. They are the first plumber on my list!

My father in law had been quoted for a job by the owner Dan himself. Not only did they dig an 8ft…read moresquare and 10ft deep selected by Dan himself where to dig to where it nearly took over his front yard and an entire day but comes to find out this said hole was unnecessary. He also quoted for additional work that was never done and not needed. He charged my father in law over 16k. I maybe wrong but I do believe my father in law should not have been billed for their mistake and hours spent on their mistake. When asked to speak with Dan regarding the over billing he was unprofessional and refused. Instead he made his worker come collect payment in full. His workers Brian and Jason we absolutely amazing. Thank goodness the owner Dan has them because based on my experience with Dan the owner his unprofessionalism and over billing and lack of concern is appalling.

Kootenai Civil Construction and owner/operator Casey are amazing. They took on a 3200 square foot…read moregravel area we have around our shop that was very rough and showing signs of it's age and graded it and refinished in new rock to look and function as new. As of this writing (May 2025) he's a one man show but it sounds like he is building out his business to expand. He is very skilled, hard working, and conscientious. He shows up on time and follows through with all agreed on plans. He has all of the machinery and knowledge to use all of it to complete any project, large or small. We are very satisfied with the work and value for the cost and would hire Casey again without reservation for similar work.

I used Kootenai Civil Construction for sod removal, and gravel install to create a parking area for…read moreme. Casey was great with communication, always on time, and did a great job for me. I like working with nice people who work hard and follow through. He will be my only call for future projects.