Shocking! Reception Rude and not friendly at all. Charge for things that have not been done. Then…read morewhen I questioned it as I knew it hadn't been done. Treated like it's me In the wrong. I Had to chase everything up at least twice mainly 3 times. They don't reply to emails even when they state 'please contact me' Ok if it's just jabs your having. I suppose

Having used other vets in Bristol I find this 1 to be one of the bests they treat my 4 dogs and…read morethey don't mind being there where as at other vets they don't The treatment is so much cheaper here and is modern and clean the staff ive dealt with are friendly and very helpful The only down full is because there is no appointments and you have to wait your turn this can be a long time I think if you have to return with your pet after say surgery then there should have follow appointment times

I can't rate this place highly enough. I have a quite nervous whippet called Herbie and they've…read morebeen so amazing at helping him out. They've always managed to fit him in when it was important. They do little things like come and give him a biscuit when he gets nervous while waiting in the waiting area. They all clearly really care about their dog/cat/patients and I wouldn't dream of taking our little guy anywhere else.

From the owner: Welcome to Animal Health Centre - Gloucester Road's Only Independent Veterinary Practice. An expert…read moreteam providing dedicated care for your pet.

If they don't deal with your insurance directly do not use! Due to their back log, part time dept &…read moregiving my insurance incorrect info, my poor dog cancer treatment & heart scan is further delayed. I had a added bill due to emergency treatment because stitches were done poorly on the dogs back & needed staples. It should only take 5-7 working days for my claim to be settled. Its now been over a month.

The HQ for poorly pets in Bristol, the veterinary group have smaller vet practices across the city…read morebut this is where you will be sent for the bigger operations. This is also the number to call out of hours for emergencies and they can book you in to your local centre if you call here. The staff are really nice and try and help out when it is apparent you need an immediate appointment. The vets here are fantastic and have a good bedside manner, or tableside manner I guess it would be, or kennelside? Anyway, parking is difficult round here and thankfully they have some spaces available across the road to park so you don't have to heave your sick animal too far. If you do have an appointment, remember that traffic on the Cheltenham and Gloucester Roads is appalling to dead still at most times of the day so you will need to factor that into your commuter time.

Highcroft is a reliable but relatively expensive vets in the Whitchurch area, catering for all…read moresmaller domestic animals such as hamsters, rabbits and budgies, right through to cats and dogs. There's also a vet who has specialist expertise in exotic animals, for anyone out there who owns snakes, lizards and the like. Most of the vets there seem to be quite young, and pretty friendly - although I've never seen the same vet twice! The service I've received has always been good and I've gone away feeling happy that I've received good advice - although my pockets are always a lot lighter, too. On top of the usual services most vets offer, such as vaccinations and consultations about specific health issues, Highcroft also has a free 24-hour advice line manned by a trained veterinary nurse, which is reassuring if you're worried about your pet outside of the usual office hours. I discovered one night that my hound had got her teeth into some chocolate, which can be poisonous in large quantities, so I rang up and the lady who I spoke to was great. They can help you decide whether to wait until the morning to see a vet, or opt for emergency (expensive!) treatment. Next to the reception area you can pick up pet care leaflets and browse the small shop area, which sells specialist pet foods and other pet care products such as dog shampoos, cat collars, leads, and so on - as well as those grim pigs' ears that my dog always heads straight for. Overall I would recommend this vet. Despite being more expensive than many others for consultations and some treatments, I do think the service is good and I do trust them to dish out good advice.

One of the few things Wick Road has going for it is its pet services. Just across from the Diamond…read morePet and Tack Shop, Highcroft Veterinary Group is another establishment dedicated to pet welfare. Providing consultations, vaccinations, pet foods and pet care products, this vetinary shop caters for a range of pet needs. You can also pick up a variety of pet information pamphlets, including important advice on how to detect signs of illness in your pet and how to sustain their health. In terms of fees, you can expect to pay standard veterinary rates. Food, however, is cheaper and more varied in the pet shop across the road.

Not impressed.This vets seems to have gone downhill rapidly. prices are ridiculous! Called recently…read moreto order a flea prescription for my cat, was quoted £50! Then I received a text saying I'd need to bring him in. When I called and asked why I needed to bring him in seeing as he'd been in twice the previous month, the receptionist didn't know, said she'd check with the vet and call me back. Heard nothing back!

My cat is a bit stupid. He's a tad skinny due to his refusal to eat very much, and yet he still…read moredoggedly defends his territory against some of the meatier moggies who patrol the warzone that is our front garden. Often he comes out second best, and this usually necessitates a trip to our local vets who only charge us £50 (on average) to sort him out. Though this seems a rip-off to me (and if my wife didn't insist, I'd be loath to pay out for the silly little sod), I've no doubt that we'd pay the same price anywhere else. However, at least when they treat him, they offer a friendly service which their customers appreciate, as evidenced by the book of thank you cards that sits in the waiting room, many of which have been sent in by owners whose furry friends now have an appointment at the big vet's in the sky. Warning: do not open unless you're unafraid of being seen crying in public.

This clinic is next door to, and connected with, the Bristol Dogs and Cats Home next door. Although…read moreit is also a regular vets clinic, it looks after all the RSPCA cases of neglect and the animals next door. This is also a clinic that will take in injured stray and wild animals but you MUST phone the number first before bringing anything in. They also give low cost vet procedures for those who cannot afford it. You have to apply to be eligible (alternatively you can go to the PDSA pet aid hospital on Bath Road where you may get free treatment).

I took my elderly whippet to this vets and he had to have multiple teeth extractions and was in…read moremuch pain. Not only did the staff all treat him so kindly, being a nervous dog with separation anxiety, but they provided advice and support for me with Barts teeth, without judgement, which I had experienced at another Vet from a larger Franchise. The pricing was transparent and clear from the outset, which eliminated any embarrassment that I had previously encountered at other vets. Bart is like a new dog since having his dental work. He healed beautifully and it has knocked years off him. He's back to being a cheeky and obnoxious boy, albeit on a more healthy diet to avoid more toothy issues. The full price for over thirty extractions including all necessary blood work and after care with medication came to a third less than one of the other well known vets and definitely did not break our bank. I am so relieved to have found a decent, honest vets practice for his senior years, safe in the knowledge that when the inevitable time comes for our dog to leave us, he will be in the best possible hands and treated with compassion. For now, we are enjoying our happy dog that is free from pain. Many thanks to all of the team at Fernleigh.

Great little veterinary clinic, always taken good care of my many pets. Also they are happy to…read moreprovide advise over the phone regarding any pet care whcih has saved my unnecesarily taking my pets to clinic and having to pay vets fees when not needed! Also staff are very friendly