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Avista Technologies

5.0 (1 review)
Open Open 24 hours

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7 years ago

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Vallecitos Water District

Vallecitos Water District

(15 reviews)

We called their emergency line on Memorial Day at 8 a.m. because we found a lot of water in our…read morewater bulb box. A very kind lady from security picked up right away and told us that a technician would call us back shortly. Within five minutes, the dispatcher, Veincent, called us and was extremely polite. He offered to come to our house to check the issue, and to our surprise, he arrived just 10 minutes later. He quickly diagnosed the problem and informed us that they would return to fix it within two weeks. The entire process took only 30 minutes--what amazing service! Also, I want to mention the friendly front desk lady at the San Marcos office. I've visited a couple of times to make payments in person and avoid late fees. The office is always super clean and well-organized. Thank you all for your excellent work and outstanding service!

Look, there's never a perfect time for an emergency. When…read morethe water main burst in our complex last month Vallecitos Water was super responsive in coming to our humble hood in the middle of the of the night to make it right. I mean, shit happens and it's how you respond to it that counts. Yeah, it sucked not having water for over five hours but whatchagonnado? The workers who came out seriously worked all through the night to get us some temporary water lines. They were incredibly respectful and quiet considering it was 3 am and by morning we had running water again (which was a huge relief considering I ate 2 rice beans & cheese burritos from Robertos for dinner)! Over the next few weeks they had to dig up our street and VWD was very accommodating with minimizing the noise and traffic. Their workers were diligent and friendly while having to deal with cranky neighbors and really worked to accommodate everyone. It seems like they have a thankless job however I am very appreciative of their efforts. I am thankful that the disruptions were minimal and that everything is back to normal now. Whew!

Hydrocurrent Well Services

Hydrocurrent Well Services

(5 reviews)

We really appreciate the quick response we received working with Ashley and Ray. Both very hard…read moreworkers, honest and communicative. We bought this property not having any experience with living off a well system. Turns out our tank was not holding air and had a leak in the piping system to our house. Ashley got a service person out right away and scheduled us to re-pipe the main. Ray was a pleasure to work with and very hard worker considering the Valley Center summer heat! We will for sure keep their contact information on hand if we ever need them. Price was right on our budget (ie: I didn't have to do the work). Thank you Ashley and Ray for a great experience.

After reading these reviews, I felt reassured that Ben Fain was reliable and honest. Unfortunately,…read moreBen's conduct with me bore little resemblance to all his positive reviews. Here is what unfolded recently ... My vacation home is a 150 miles away from my main home and I am hardly ever there. So I had to trust Ben completely when he said that he had replaced the well pump motor and that the well was now in good working order. Ben was not happy when I asked if it was okay to pay him in several days giving me time to verify the wells status. His previous temporary fix a week earlier didn't work at all, so I was a bit reluctant to pay this time without checking it out. Despite my hesitancy, he demanded that I pay him immediately via a credit card. So I paid in full based on what I believed was his honorable reputation. The well did work for a couple of watering cycles, but 2-3 weeks later it failed once again. Ben went out to investigate and stated that it was a minor issue and that he would fix it in couple weeks. About 2.5 weeks later, with temps close to 100 degrees and a lot of dying plants, I called Ashley his assistant to convey some urgency. She assured me that he would be out in a few days to make the repairs. Needless to say, he never showed up, nor were any of my increasingly desperate calls to his office ever returned.

Avista Technologies - utilities - Updated May 2026

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