I guess you have to expect low reviews when most customers in the market are grumpy, don't do their…read moreresearch, just getting off planes, and want the world to work for them no matter what. I desperately needed a last minute one way rental. I was helped out, treated with respect and patience, and given the best rate in the state for sure. (Nearly a grand less than Avis & Sixt, Enterprise told me to kick rocks) If you treat people with genuine respect, you might be surprised at the result. Shoutout to Jennifer and Jazmine once again. Those two were a dynamic duo helping with my situation the entire time.

If zero stars was an option zero would be my true rating . I rented a car for a day, returned it…read morethe same day 9 hours later. almost a month later I get a 920 charge from them. I call and they don't know what's going on I have to wait to speak to a manager 3 days later. I speak to the manager and she doesn't know what's going on either they send my funds back but now I have to wait 5-10 business days. Unethical unprofessional and just plain sloppy I wouldn't recommend any one go here. You're better off just walking or taking an uber it'll be cheaper and less of a headache.

I found customer service for pick up and return very good. Car was very clean and actually pretty…read morenew. Also because my car was being worked on at A&R Body I received a discount which was a plus!

I booked a luxury car a week ago at Enterprise in Wallingford, CT. When we arrived they gave us a…read moreHyundai SUV. It is a piece of junk. The luxury car was booked as a special birthday trip to Yankee stadium for my 12 year old daughter. I'm a short guy and can hardly see over the dashboard. It is also a big vehicle and am concerned driving it in NYC with the traffic and parking. We are very disappointed with your company and have always used you for our rentals. The man up front, Carlos, was nice and this is no reflection on his customer service skills. We will be looking for another rental company to do business with in the future. Thank you very much for ruining my daughter's special day. Reviews and social media posts will reflect our disappointment and dissatisfaction with Enterprise.

We had to rent a car after an accident this past week. Erica took care of all the paperwork. When…read morewe got out to the car, it was really small, we decided to upgrade, she had to redo the paperwork. Erica had patience, took her time, explained the car. When we returned the car, someone else took care of us, she stopped eating her lunch time ask how we were and if we found a car yet. That's customer service. The car was clean. Mechanically sound. Just what we needed for the time we needed. Thank you all! Especially Erica!

Why does Enterprise continue to have a Middletown office? Multiple times I have tried to rent a…read morevehicle both on line and in person. They never have vehicles available. Last night I reserved a vehicle through the Enterprise website for a 730 am pickup. They had a vehicle I wanted; Received a phone call at 715 am stating they would not have a vehicle for me till later in the afternoon. Unfortunately I am forced to use another rental car company that is not convenient to where i work and live. Very unfortunate. I will no longer use Enterprise. Bill, Corporate and Personal Customer

Rented a car from them for 3 days, nice vehicle, clean, latest model Camry. Rental price was…read morereasonable.

I really appreciated the personal attention that I received when I went to Discount Car Rental…read more They made an effort to make sure insurance was up to date, accepted a deposit and were very clear in explaining the terms of the rental... Plus, rates are less and reasonable!!

This place is dump run away Mike the owner son is Rude and not a true professional at all He locked…read morethe door as soon as I left I had to run to get my credit card 5 mins away if that he told he was going to get the car ready for me. I could see him leaving as soon as I hit the lot I called him back and he stated that they are closed til Monday plus the cars look like trash it was a left minute search please run from this place