They were on-site at Y&S auto body shop, and everything was pretty seamless. They have new cars to…read morerent. I ended up renting the 2025 Chevy equinox, which was great. So easy. It was covered by my AAA insurance. Don't waste your time by reserving one through enterprise, which is what I did. The front desk at Y&S auto body ended up taking care of new reservations and any cancellations.

I cannot express how happy I am with Midway Car Rental. I…read morehave rented a few cars from them, as well as a few other people I know, and the experience and service is always top notch. The staff is always friendly and helpful, the cars are always nice and new, and their rates are very reasonable. Forget Enterprise, forget Hertz... Midway is the only place I recommend for car rentals.

The convenience was great! Had an appointment and the car was held back until 3 days from now. Had…read moreto choose between 2 cars with my friends weren't very fond of. Thanks to Joseph's service we were able to get s better vehicle! He was very sweet and understanding. Great first experience and I would return!

Jocelyn is the worst communicator and has the worst customer service. I reserved car it wasn't…read moreready and they said they were washing it and it came dripping wet and I waited over 1 hour. She threw a tantrum and said she's not renting me a car because I did not agree with the rental rate. I was quoted different by 800 number and so I questioned it and she had a bad attitude

My Jeep Wrangler 4xe Plug-In Hybrid has a couple of recalls so I took it in to Scott Robinson Jeep…read moredown the street and fortunately, Stellantis is going to pay for my rental....BECAUSE MY ENGINE & BATTERY MAY BLOW UP! This is a joint Budget/Avis Rental Car Agency and I had expected them to be busy. Very thankfully, on a Saturday morning around 11am, I was in and out quite efficiently and the staff was kind and helpful. Usually renting a car takes forever and the person helping you is as dumb as a box of rocks. I wanted an all-electric and I had a choice between a Tesla Model 3 for about $60 plus tax or a Kia Niro for $40. Since I had a cap that Stellantis would pay for, I chose the Kia Niro and I am quite pleased with it. The car was clean, in good condition aside from a few noted dings and such and super fun to drive (man, it has some real get up and go!). Overall, I had a good experience here and would recommend it if you need a rental car between Torrance Blvd. and Del Amo on Hawthorne Blvd.

How are you a manager and you don't know the company policies…read more The so called Manager Ashley, refused my secondary form of payment to closeout my rental. I told Ashley that I've done this at several Avis rental locations and this is the only one that won't allow it which is strange. I decided to call customer service and they told me that it's allowed and not sure why they won't allow it. Ashley mention that it's their policy and every location is different. I also, tried to show her one of my previous reservation where I used a secondary form of payment but she refused to even look at it. Not sure how someone can be a manager and they don't know their own policy.

I have checked in online ahead of time still had to wait in line over an hour. Should improve…read moreoperation.

First and last time renting at Hertz. Terrible customer service, made a reservation for a Tesla and…read moregot to the location to be told my reservation was cancelled. Was never notified, so wasted time and $40 taking a Lyft to and from location. Just like the Seinfeld episode they can take the reservation but can not keep the reservation. This kind of poor customer service pushes customers to platforms like Turo.

Their car broke down and they made us take an Uber to Vegas. Absolute shit show. Terrible service…read more These guys need to go out of business. USE TURO.

Well where to start, the day we went to pick up our car at 8:00 am when they opened and already had…read morereservations for a full size sedan and it would cost us $108. The representative Josh, told us he didn't have a car for us and was waiting on 3 people to drop off and another representative was driving a car over for us. She finally showed up at 8:30am in a Toyota IA (very compact car) and he said it should be cheaper because it wasn't a full size sedan. Then he charged our card $122 and said "oh no" that's wrong and fixed it. He finally said it will be $86 and the $122 should be refunded in 2-6 business days. We left. We returned at 5pm two days later when they close at 6pm. The representative Josh, was missing. We waited awhile. Another lady came in and could tell we were frustrated, so she made a phone call once she heard how long we were waiting. The guy on the phone said, "he was on his way back," which was very vague. At this point it was 5:50 and still no show. Finally at 5:57 pm he showed up and I let him know I had been waiting an hour and he didn't even give me a simple sorry. I asked for his managers number and he seemed so careless that I was frustrated. I definitely don't recommend this Avis/budget at all!!! Oh and too add to all this. There was a can of soda with ants pouring out of it. It was disgusting.

Wow. I left faster when I received the car then dropping it off...these guys were quick and…read morehelpful. Stan and Ricky stood out as A1 representatives. Ricky picked me up and made small talk and delivered me to the office on pacific coast highway and Stan for his mobile tablet and we was already going to get a car....less then 10 minutes....these are some nice folks and I will be there again

I rented this 2021 Toyota Corolla on 10-22-22 and I seen all theses stains on front and back seats,…read morethis vehicle shouldn't of been rented in condition of the seats. And vehicle was so dirty on the outside they didn't even offer to wash it, I've rented from this enterprise for years and never had a vehicle look so dirty and seats with so many stains, and then the next day tire symbol came on during our trip to Las Vegas, thankfully there was a enterprise close by and they checked all the tires and washed the vehicle. They even said this vehicle shouldn't of been rented out in condition it was in.

It did not look like it was open at first. Once we entered, the staff was friendly and took care…read moreof my in-laws. They are Japanese speaking and had vehicles to use. Nice place, would use again.

Because of Covid, a few things changed there and to my surprise In order to rent a car at Sakura,…read moreyou need to do a reservation ahead and the Gardena office is only to pick up. However, the friendly staff was very helpful and I was able to rent the car there and save my vacation and my transportation needs. The car was clean and ready to roll. I was even provided a map, even though I told the lady I didn't need it since I know the area, but she suggested to me to have it in case of an emergency. My last time there was six years ago and the next time I go to California I always rely in their service. Thanks again and hope to see you soon

Shoutout to Hector for always being a great manager!!…read more Around summer of last year my insurance got me a big 'ol SUV to use and I told Hector that I wasn't comfortable with driving something big so he told me he could get me something smaller when it comes in; got me a nice sedan that same day and had for almost a month and if it wasn't for him I would've been miserable driving that SUV. Fast forward to last week he remembered me from last time and the same scenario played out; got an SUV, told him I wasn't comfortable with it, told me to wait and he got me another sedan!! Hector definitely is that guy that has your back! All you need is a bit of patience and some communication. Emphasis on the patience cus it's a rental place, stuff happens, you can't expect everything to happen on time/perfectly. And please be nice to the staff, it goes a long way!! Not to mention they also do drop offs which is nice, as long as it's not too far!!

Got a rental for a day from here!…read more Small enterprise shop where you can rent cars. This location is small, I'm curious how big their rental fleet is. I rented a Rav4 2024 while my Rav4 2025 is being serviced. The staffs were super friendly and knowledgeable of their cars on the lot. Interior of the store is pretty much empty. They told me to have a seat while they're preparing the rental car. There's 5 chairs that's awkwardly placed against two walls. Would be cool if they included a couch and coffee table rather than an empty floor. Had good experience renting a car here.

I visited the Lomita branch to assist a friend with their rental car procedures and After checking…read moreevery rental car company, it turned out that the luxury hybrid compact SUV he wanted was available only at Hertz. The store staff kindly contacted a nearby branch and located the car my friend had been looking for. The compact hybrid SUV from Volvo that he requested--despite being a 2026 model is actually less expensive than the options offered by other rental car companies. So helpful and great at what they do. If i ever need to hire a vehicle again I will be going back tp them because of helpful they were Useful

I will not use hertz again. Upon checkout the counter person was lazy. Not overly friendly and The…read moreMercedes they gave me had an overdue for service warning light and wiper fluid needs refilling. I had to bring the Mercedes back the next day. I had to settle on a Volvo as a replacement. Kay was as helpful As she could have been but the Mercedes should have not been given to us in the condition it was in. Lastly when I returned the vehicle and asked for a ride home, I was told they only give rides home for insurance rentals and only Monday to Friday. I should have went with enterprise even though they cost a little more.