Traveling 1.5 hours to Helena to have my vehicle serviced. Had meetings all day so I scheduled a…read morerental car from Enterprise. Got a call 45 minutes before I was to pick up my car that they had no cars available. (We channel our inner Jerry Seinfeld. At least he DID get a car. ) I had to scramble to find another. What is wrong with this company! Awful. I'll never attempt to rent front them again. This happened to me the last time I rented from Enterprise as well!

I use Enterprise exclusively for my rental cars but the Prospect Ave. office in Helena provided…read moreoutstanding service last night. My car broke down on the way home to Missoula and I had it towed back to Helena. Dan Barnhart organized a rapid pickup at the repair shop and got me on my way in a very nice Honda SUV in record time so that I could get across MacDonald Pass before nightfall. When I returned the car in Missoula today, they all knew Dan and obviously hold him in high regard. Thanks to Dan and the entire Enterprise team for helping me in such a quick and professional manner!

I had a confirmed rental, and was even called by a local agent the morning I was set to arrive to…read morereconfirm my reservation and arrival time. Well, after a full day of traveling I arrive to the airport only to see a dark National counter with a sign saying they are out of cars and to try Avis. Scenes of the classic Seinfeld episode started to play in my head... "I don't think you understand what a reservation means..." I show up the next morning per the sign, only to have an understandably frustrated counter agent notify me that she wasn't sure why her counterpart left early as there were cars in their inventory. If Keely hadn't been so understand and helpful, I'm sure I would have had a more scathing review. So for that reason... in the off chance Keely reads this..that extra star in the review is all for you. Use at your leisure.

This was our best car rental experience ever! The guy who helped us was super efficient and…read morefriendly. We were out of there in no time with the car that we wanted. Why can't it be like this all of the time? National Car Rental is now our "go to" car rental company.

With their counter in the baggage claim area, picking up my car could not have been easier. The…read moregentleman behind the counter did not try to press me into buying their insurance or gas or an upgrade that I did not need. My credit card (Chase Sapphire Preferred) covers me as primary insurance, I'm going to return it full, and the midsize that I reserved is fine. The car, a Toyota Corolla was right where he said it would be. Clean, full of gas, and ready to go. I could not be more satisfied with Hertz at HLN.

Have the car clean and ready and gas when I've said I was picking it up. Let me complete the…read morepaperwork while I'm waiting for a half hour for the car. This is the worst car service rental agency I have ever used in my life. don't say it'll be ready to go easy in and out. Gold card hurts. Remember, you can't even get me the damn car cause it needs to be washed and two other people behind me with the same issue.

Helena Regional Airport in Montana is a surprisingly impressive small airport that offers a…read morecomfortable and stress free travel experience. The first thing I noticed was how clean, modern, and spacious the terminal feels. The high ceilings, exposed wooden beams, large windows, and unique circular lighting give the airport a warm Montana character rather than the cold, crowded atmosphere found at many larger airports. There is plenty of seating throughout the terminal, and the large windows provide great views of the runway and surrounding mountains. I also appreciated having a restaurant and comfortable seating areas where travelers can grab something to eat or relax before their flight. The airport offers free WiFi, rental car services, and convenient parking, which makes traveling through Helena even easier.

United front desk clerk: rolled her eyes and i felt like an inconvenience from the moment I was…read moreasked to step forward. Man at the beginning of security belt: made passive aggressive comments while giving unclear instructions. People can have bad days, but that is not what this felt like. 08/08/2026 12:45 pm

I rented a car months in advance for a wedding. I arrived in Helena Montana at 7pm on friday to…read morepickup my rental vehicle. The kiosk was closed with a sign saying they were closed when there website said 12am and a sign on a counter saying open til 12am. I contacted customer service and was repeatedly andl intentionally disconnected repeatedly even after speaking with multiple managers. I ended up paying for a taxi to make it to my currentr destination but still have no vehicle to get the wedding tomorrow. I have never had such bad customer service and will never recommend or use budget after this experience, if I could leave 0 stars i would!!

Went to pickup our rental, an intermediate size car at the Helena airport after our flight. Upon…read morearrival the Budget guy told us we had a transit van,. I didn't quite hear what he said so I ask what it was and he ignored my question. Since I had never heard it called transit before I ask him what he meant by transit van. The Budget guy literally rolled his eyes, gave me attitude in his face/tone of voice and just said "it's a transit van and because we book last minute that's all they had left". I honestly didn't care that it was a van was just looking for clarification. Couldn't believe my question was that much of a problem but I guess this guy missed the memo on polite customer service.

Love it! Great service and communication. Car was very clean and in good shape. The service was…read moresmooth and easy, and also cheaper than 4 other places I checked out in the area. Definitely would use them again and would recommend to others! My only advice is to book them in advance to get the car you want. We wanted a suv but they were already filled so we opted for a smaller car.

I will never use the big box rental companies in Bozeman after renting with Journey. I like that…read morethey communicate very well and that there is never a question about if a car will be available. All the paperwork is done ahead of time and I literally walked 2 minutes from BZN baggage claim and got in my car and left. So easy! They said all their SUV's and vans have 3peak mountain snowflake rated tires installed for ski season.

Unique adventure car/truck/van/SUV rental just next to the Bozeman airport. They also rent outdoor…read moregear you might need to explore the surrounding areas from blue-ribbon fly fishing to camping. They offer very convenient ways to get and return the vehicle. Friendly and helpful folks. Great prices compared to the big companies out of the airport. I wish they had operations at other places!

So convenient! Just…read moreused them for a 5 day trip to Yellowstone. The car was delivered to the Bozeman airport and it was immaculate. Extremely clean and you could tell it was detailed. We also rented a cooler and it was well worth the rental fee. Food is scarce in Yellowstone so picking up food in Bozeman and then storing it in the cooler was a good move. The cooler kept everything cold for 5 days and I only had to refill the ice once! I definitely recommend using them to rent a car instead of the big rental car brands.