Cancel

    Open app

    Search

    Avis Rent A Car

    2.1 (105 reviews)

    Avis Rent A Car Photos

    You might also consider

    Recommended Reviews - Avis Rent A Car

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Jeep Compass
    Heather N.

    This location is Budget/Avis. Budget is usually my go to when renting a car. I've always had good experiences, so when I was planning my Chicago trip I found the one nearest our hotel and booked it. I had looked on Yelp but couldn't find anything because I didn't know it was with Avis. Once I saw the reviews I was scared. This place sounds terrible! I made note of the problems others had and prepared myself for the worst. To my surprise my experience couldn't have been better. I reserved and prepaid online (google coupon codes!). When we picked up there was no line. I just showed my id/credit card and was handed my paperwork (Fastbreak members should never have to sign at Fastbreak locations). You take the elevator down to the garage and find your car. I reserved a standard vehicle. I ended up with a Jeep Compass which was a small SUV. At no time did I get one of those papers to circle any dents or dings. That was different than I am used to. I took pictures and video of the car because I was paranoid about the reviews. When I returned the car a few days later I made sure to get there early and again took pictures and video just in case. I was checked in at the garage immediately and within minutes was on my way. It's been over 2 weeks and no additional charges have been added to my card. I would definitely rent from here again.

    Take clear photos of the fuel level when you pick up the car to prevent them trying to hustle you on a refueling charge.

    Do not rent here. Be warned first and foremost, they have zero customer service, you cannot contact the location directly via phone. They even restrict entry to their office to only the person on the rental agreement which causes a line out door into the building vestibule and onto the street. When I arrived I was told they did not have the vehicle for me that I reserved, but offered me a minivan in replacement. This was fine however upon receiving the vehicle it did not have a full tank of fuel. The person checking out the car at the garage exit was totally rude and dismissive and was on a personal phone call while supposed to be directing traffic and checking rental aggreements. I documented the fuel condition with photographs. I then returned the vehicle with MORE fuel than was in it when I received it and was still charged a 189 usd fueling fee for being "about 3 gallons below full". Totally absurd. I called to get this reversed and was told the pickup location charged the fee and since they don't answer the phone I needed to call the 1-800 number. It only took me two attempts and plenty of time dealing with the automated phone tree for their corporate number to get this resolved. Bottom line: budget is a disorganized mess. Overbooking for rental cars is a completely unacceptable practice. Stay away if you value your time.

    See all

    Photo of Andrea U.
    5000
    3443
    27827

    8 months ago

    Helpful 11
    Thanks 2
    Love this 9
    Oh no 0

    2 years ago

    Helpful 8
    Thanks 1
    Love this 6
    Oh no 0

    3 years ago

    Helpful 4
    Thanks 0
    Love this 5
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bob B.
    18
    157
    34

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ken O.
    247
    872
    2215

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sam S.
    152
    1
    1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ben A.
    0
    11
    9

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Matt R.
    126
    3
    1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Yui N.
    0
    29
    11

    6 years ago

    The staff has been professional and friendly during the pandemic, and have been extra careful with social distancing.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S Y.
    3
    11
    8

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    19 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Will C.
    15
    25
    2

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chi T.
    0
    23
    1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Avis Rent A Car

    Review Highlights - Avis Rent A Car

    They are following COVID guidelines to a T - all staff wearing masks and social distancing and there is a barrier at the counter.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    The 312 Limo

    The 312 Limo

    4.8(156 reviews)
    1.0 miWest Loop, Near West Side, West Town
    On-time commitment
    Beat or match prices

    I was on party bus duty for my daughter's recent high school dance. I priced out a few companies…read morewith party buses and 312 Limo was the most reasonable price. To be honest it was still a little expensive considering they were driving from Wilmette to Northfield to Glencoe, but less than the other: $840 for a 3 hour minimum for a party bus of 28. We also didn't need it for the entire 3 hours, but the options I found were either one way or 3-4 hour minimums so this was the best deal. I found their communication to be stellar both via email and text. The bus driver was on time and the kids had no trouble locating the party bus when they came out of the dance and I've heard it was one of many party busses. A few of my daughter's friends hopped on for the way home and commented that this bus was way nicer than the one they took to the dance from another company. Overall, it was a success. The parents could have easily driven these kids ourselves, but the party bus elevated the experience and the kids all seemed to enjoy the VIP treatment.

    312 Limo sent the wrong size buses for my group without any communication. Due to their error, the…read morebuses left our start location late, but no time was added to our reservation to compensate. Instead, the drivers insisted the buses needed to return to their start location half an hour earlier than the contracted time because they failed to leave a buffer before the next reservation. Drivers did not seem knowledgeable about the routes, and even went to the wrong location at one point, refusing to listen to the passengers who pointed out their error. Another bus dropped passengers off in the wrong location, though luckily only a few blocks away. Overall, 312 Limo was incredibly disorganized and unprofessional! Absolutely wild response from Dan! Yes, it was 312 Limo, and you personally spoke to people from my group when the wrong buses arrived and during the later mishaps.

    Photos
    The 312 Limo - Inside of trolley bus - red lights on top and color changing lights on ground, 1 small TV at front, two small areas for storing drinks/ice

    Inside of trolley bus - red lights on top and color changing lights on ground, 1 small TV at front, two small areas for storing drinks/ice

    The 312 Limo
    The 312 Limo

    See all

    Select A Fee Real Estate Systems & Rentals - Great 2 bedroom , 2 bath loft condo located in the Hot West Loop. Units offers hard wood  floors , updated kitchen with islan...

    Select A Fee Real Estate Systems & Rentals

    5.0(1 review)
    1.1 miWest Loop, Near West Side

    What a great personal service and business model! George Ayling is a very experienced and…read moreseasoned real estate broker and does a great job of communication and managing relationships. We own several residential properties and know the ropes and the buy/sell processes. We interviewed 3 brokers chosen from personal recommendations and were convinced George was the seasoned professional that could help sell our place. His references were stellar. Wow! What a delight! We both feel that the sale of our condo was managed better than we ever had with the traditional broker fee business model. We heard from George frequently. His expertise and guidance were very helpful. We got weekly statistical reports on views and all the prospects looking at our property. The scheduling system and follow up feedback was a great feature. Over the years, we have learned that people make the difference in the success of the deal. In our book, George and his team gave us the best service and expertise we have ever had--in all our real estate transactions! He will always have our business for any real estate transactions in the area. We only wish we could transport him to do our out- of-state ones too!!

    From the owner: Don't hesitate to call Select A Fee Real Estate in Chicago, IL. We are committed to your…read moresatisfaction. Call us today.

    Photos
    Select A Fee Real Estate Systems & Rentals - Available 24/7 helps you find immediately what's for sale or for rent.

    See all

    Available 24/7 helps you find immediately what's for sale or for rent.

    Avis Rent A Car - carrental - Updated May 2026

    Loading...
    Loading...
    Loading...