So helpful! Every staff member. Courteous and went way above…read moreto help me. Theresa Pell

​I recently rented a full-size vehicle for the weekend from this Enterprise location, marking my…read moresecond visit here. My first experience was seamless with zero issues, and overall, this recent process was just as smooth. The team remains professional, kind, and efficient, with reasonable wait times from check-in to driving off the lot. ​However, the main issue during this stay was the vehicle itself. While in decent condition, it did not meet Enterprise's usual standards. The Chevy Malibu showed visible aging, had a persistent low-pressure issue in the rear driver-side tire (though thankfully it never went completely flat), and carried a very harsh, lingering odor. ​The customer service here is great, but Enterprise should strongly consider retiring this specific Malibu from their fleet.

If I could give zero I would Dave is by far the rudest person. I reserved my truck and car tow a…read moreweek ago today they tell me the dont have the car carrier and we have to go to hammond in to get it. He wont even look at you or acknowledge you the truck was flithy and needed major work. Spend the extra money and do penske. If I could give zero star i would seriously by far worst experience renting a truck

Reserved a car via the Avis app (Budget and Avis share this location). Arrived at the pickup time…read moreand was told there were no cars available. Why make a reservation for a customer if there are no cars available? I asked Avis reservations this and they said the inventory isn't always updated quickly. Seriously? They don't have a computer that does that??? There were 3 other customers here looking for their reserved cars as well. While on the phone trying to coordinate an alternate location the agent told me they couldn't guarantee there would be a car at the airport location if they made me a reservation! WHAT? So you're going to reserve me a new car at a new location to make up for not having my original car and you can't even guarantee it will be there when I arrive. DON'T USE AVIS!!

Rented from this location for the first time recently and overall had an excellent experience…read more The checkin, rental, and return process were very smooth and the staff here were great. Special mention to Emma who provided me with great customer service. I would definitely recommed and would rent from this location again.

My husband and I were in need of a rental car for just a few days and went to the enterprise in…read moreOaklawn. My husband worked with the new manager there, Jacob Hardie. He went out of his way to be friendly, helpful, and made sure my husband was happy with the car selection. He also gave us his contact info, should we run into any trouble with the car while we had it. Great service and great rental car experience.

I came here on a Tuesday afternoon, very easy and fast experience. It was a new employee who…read moreserviced me, she was good. She kept apologizing for the delay, I totally understood. I will definitely rent from this location again

My recent experience with Hertz was extremely disappointing and unprofessional. I was overcharged,…read moresubjected to undisclosed fees, and ultimately taken advantage of as a customer. When I called to dispute the charges, the representative hung up on me, showing a complete lack of respect and customer service. I then contacted Hertz Corporate, expecting accountability and resolution, but they were unable to locate my rental agreement and offered no meaningful assistance. For a company of Hertz's size and reputation, this level of disorganization and disregard for customer concerns is unacceptable. It's clear that transparency, integrity, and basic customer care are not being upheld. I strongly caution others to avoid renting from Hertz until they address these serious issues and prioritize fair treatment of their customers.

Drove 40 minutes to Webb from the city on a Saturday morning to look at a 2010 Lexus HS250h with…read more71K miles I saw on cars.com that I had been looking at for about two weeks but that the dealer had just dropped the price on to move the day prior. Was in and out with the vehicle in about an hour after a test drive, a request that they let me take the vehicle to a nearby mechanic I found on Yelp (John's Automotive FTW!) to make sure it had a relatively clean bill of health and no surprises. The guys also threw in a full tank of gas and a car wash before I left. Was treated really well. Thanks Webb staff.

My husband and I got our suv from Webb Auto Outlet and everything went so smoothly. The staff at…read morethis dealership was fantastic and had great attitudes. We work with Sam and he went up and beyond for us. We honestly feel like we made friends. Very knowledgeable hard-working people here. I highly recommend.

I recently rented a mini-van from them. It was $200 cheaper than renting at the airport. Location…read morewas close to Midway airport; quick cab ride. Eric and Greg were very accommodating when we picked up the rental. Later that we I realized one van would not hold all of the items we needed to move so I called back and asked for another minivan. These two guys went out of their way to find another rental at an affordable price for us. They actually spent time looking for a deal and called me back. So rare these days that people actually go out of their way to help others. I am so very appreciative of their efforts. Highly recommend this business.

I booked a reservation online with Avis using my company code but didn't have my work badge. The…read moreagent (a woman I don't get her name) then asked me for my medical card which I didn't have as well. Needless to say the price doubled and I refused to pay that. I moved further down the counter to Payless. I asked the initial associate about a reservation and he was rude. I stepped back and made an online reservation and when I stepped to the counter I was warmly greeted by Keith who was taking care of the reservation when the initial agent from Avis left her area which had a line of people to come and tell Keith she or they don't work for the company. Keith said they have a reservation. I said why are you intruding at this point? No code is even being used. I was offended at her intrusive behavior. Thankfully Keith took care of me, making the process seamless. Kudos to Keith the initial agent and first Payless agent both need training on hospitality. customer service is key. Good day

A perfect experience from pickup to return! Pickup was fast…read more, efficient and easy. ALL the staff from shuttle driver to front counter were friendly, good-humored and professional.

Lou is amazing. He went around three times before he/I found each other... now on my way he is…read morekind and helpful. Has tons of info. I'm grateful for the great prices and even more amazing work- thank you check them out

Love a good streak-free wash, this is the spot. I have only been here twice and I absolutely LOVE…read moreit. Currently trying to decide which membership to purchase. There is always an attendant on duty if you have questions or need assistance. I appreciate that. There are an abundance of vacuums, two different types. There is even a carpet and mat cleaner. How fancy is that? Lol.

It is worth it to get the monthly subscription. I go everyday so it pays for itself after the…read moresecond wash.

Needed my brakes fixed and spark plugs done. Although I wasn't able to pay for all at once I…read moredefinitely will be back to complete the job!!! Bruno was knowledgeable, professional and had a heart. The establishment wasn't trying to rob me like the dealership. I talked to a customer of over 20 years who was having service done . He also was reassuring as were the reviews. I found a new home for my Mercedes. Thank you European Cars for coming into me and my Benz lives!!! B. Ruiz

My car was towed to this mechanic because it wasn't starting. I specifically told him about a hole…read morein a coolant pipe that needed to be fixed, but that issue was completely ignored. Instead, he charged me for a timing cover--something I never asked for and that didn't address the actual problem. After keeping my car for weeks, he didn't do anything to get the engine running. When we finally got the car back, we realized it had been completely dismantled. As you can see in the photos, nothing is connected, spark plugs were left in a plastic bag, and he even left one of his SHOP RAGS INSIDE THE ENGINE. This is NOT how the car was brought to him. Unfortunately, I wasn't able to inspect it right away because his shop hours were during my work hours, and all of our communication was over the phone with my girlfriend. We paid over the phone by giving him my card number for manual entry, trusting that he was being honest. Looking back, there were red flags--weeks with no updates, delays before he even looked at the car, and Bruno's attitude on the phone. Because of all this, we decided to tow the car elsewhere for repairs, and that's when we saw the condition it was in. My car was returned in WORSE condition than when it arrived. We ended up getting the engine replaced with a different mechanic and had a MUCH better experience.