If you're in West LA and need a certified Tesla collision shop, I 100% recommend Avio Coach Craft. My Tesla Model 3 got sideswiped in a parking lot and they made it look better than new. These guys are true professionals. read more

Avio Coach Craft - Like new - can't even tell I was in an auto accident - Body Shops Near Me - Los Angeles, California

I highly recommend Avio Coach Craft for any and all Los Angeles Tesla owners! My model Y was rear ended and had severe bumper damage so I looked online for a Tesla approved body shop near me. I'm so glad i chose Avio since they are actually Tesla certified. The team went above and beyond to get my car back quickly and in perfect shape. The best Tesla body shop in LA!! read more

The only place I'll take my Tesla. Worked with Sean who was very clear and upfront about pricing after our consultation. The (dent) body work to my tailgate after a small fender bender was done early and to perfection. Glad I decided to bring my car here, even after shopping around for competitive estimates. read more

Overall, a great experience with Avio Coach Craft. I had front end damage with my 2021 Tesla model 3. I noticed the shop was full of Ferrari's and high end cars. If these owners trust their delicate cars then I know I'm in good hands. Communication was great and the workmanship stellar. It's backed up with a lifetime warranty too. Sean was friendly and always greeted me when I came to the shop. Car was delievered on time too. read more

Awesome body shop. The general manager is an outstanding, consummate professional. I was absolutely satisfied with the work and the service. read more

Gave them another chance, after few years ago they couldn't match the paint on my other tesla's door. This was even worse experience than back then. First off, I had to wait 1.5 months for this appointment and initially, they said it will take 7-10 days to repair. Two weeks go by, no updates from them - I call and ask them what's going on, to which they say they couldn't fit the part and had to reorder it, ok, but how about notifying the customer? Already red flag. Then they said it will be done November 15, again, no call from them on November 15. On November 16, they tell me the car will be done end of day, that's 17 days since I dropped it off. All for a minor dent and a few scratches on the front fender. Tesla service would take a week to replace an entire battery pack and they take nearly 3 weeks for this simple repair that insurance estimated should've taken 4 days. That's not all - I come to pickup the car and what you think - it has two extremely visible paint chips on the front fender they were repairing and another scratch on the rear fender, where they shouldn't be even working. They said I will have to leave the car with them for another few days to repair that. They had no quality control prior to telling that the car would be ready and did a horrible job with repair and no communication at all. To add more, they stole or "forgot to put back" two camera tripods that were in my trunk and sunglasses. They had no business even opening the trunk as the damage was on the front fender. They also took everything out of my center console and dumped out, where the glasses were before that - surprised that's all they took. Zero out of ten. I hope this review stops potential customers, because I sure won't use their services beyond them having to still fix those paint chips. read more

Avio Coach Craft - Paint chips on the part they were supposed to repair - Body Shops Near Me - Los Angeles, California

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Let me start by saying the whole process to repair my car from drop off to finish was about 45 days: so it wasn't quick. However, I don't think the body shop was to blame. It seems like certain parts are hard to come by. They are incredibly nice on the phone, and will try to help you as best they can. They did a great job on my repair and seems like went above and beyond. I'd recommend, but don't expect a quick turn around.. read more

Avio Coach Craft - Body Shops Near Me - Los Angeles, California

I had a fender-bender with my Tesla Model 3 (Tila) and was told to take it here. My friend swore that he doesn't trust taking his Model 3 anywhere else for repairs. Not only were there a bunch of Teslas and Ferraris parked in front, but sure enough, there were Tesla Certified plaques everywhere in the waiting area. Everyone at Avio was very friendly and professional. Kendall was the point of contact for me and he was amazing - knowledgeable, accommodating, thorough, and friendly. Tila was in the shop for longer than expected but I was kept up-to-date and was completely worth it as they did an excellent job! Hopefully it won't be necessary, but I would definitely bring Tila back here if she ever needed a face lift again. read more

They went above and beyond. Avio is the best of the best and I've been there 3 times for various body damages I've received on my Tesla model 3. I left with a sparkling clean car and the paint was immaculate on the work they did. Precision and beyond expectations work as well as great customer care thanks to reception! read more

The process of having a small dent in my Tesla repaired was so easy at Avio Coach Craft. It took about 9 days, which I expected. I experienced great service from everyone and appreciated their good communication. Best of all, my car looks brand new! Thanks for the wonderful job!! read more

Sean, Doug, & Michael were great!! They kept me in the loop with my car's repair and got my Tesla in & out asap. They even went out of the way to let me borrow a charger when I couldn't find mine. I highly recommend this shop!! read more

Took my Tesla model S to Avio on Monday and was told it would be ready Friday. Friday morning it was ready, it was spotless and in my picky opinion it was perfect. They repaired about 4 rock chips from the hood and front bumper and now you would not know or see any of the damage. Kendall explained the process and the timeframe for the repair. Highly recommended!!! Thanks to the employees who take pride in their craft. Lifetime warranty and Tesla approved!! read more

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READ THIS FEEDBACK FIRST! Patience. Graciousness. Welcoming. Integrity. Knowledgeable. Craftsmanship. Dedication. Flexibility. Punctuality. Professionalism. Tenacity. Courteous. Nurturing. Total Commitment. ...these are but a few words that came to mind over the course of my interactions with Michael Piombetti and his entire Team at Avio Coach Craft on Pontius Ave throughout 2020. Michael is hands-on, a dive-in and get-it-done kind of guy. A formidable & affable leader. Michael says what he means and means what he says. As a business owner (formerly with retail storefronts), I know Excellence when I see it, hear it and experience it. I am sensitive to the interpersonal relationships that management creates with her/his employees. Further, and as a committed automotive enthusiast, I am passionate and obsessive about my vehicles. To this end... Those who appreciate superior value, professionalism, precision and detail oriented professional working relationships should take a moment to provide an opportunity to engage Michael and his Team's services. It is with great pleasure that I unconditionally recommend Avio Coach Craft. Sincerely, -A. Scott Ps. It's Avio Coach Craft, not Avio Motor Werks or Avio Coach Works or Coachcraft or Coachkraft or Motorwerks ;) read more

Went hear to get a quote for my car and Sean helped me out. He was very professional as he went through damages step by step. I had been to 3 shops this day, but he was the only one willing to take the time to go over everything instead of a quick/short ballpark quote. Hopefully won't be in an accident soon, but I will come back if necessary. read more

Great & honest. The rear door handle on my Tesla Model S stopped presenting itself. Michael checked it out, and told me that it'd be cheaper to just have Tesla fix it. read more

I'm more often than not posting on here to complain. In this case, I'm excited to write a glowing 5-star review. Growing up, I learned to never trust carpet salesmen, car dealers, mechanics, and body shops. I'm writing because Aviv Coach Craft is the EXCEPTION to that rule. We have 2 Teslas, a Model S and Model X, both relatively new. Our Model S sustained a small but significant accident (thank you AutoPilot) several months ago and Avio did a RAPID and exemplary job repairing it. Fast forward to last week, when bird poop or some chemical got onto the hood (the area crumpled in the accident) and etched the clear coat. I called Avio and spoke with Michael, the owner. After explaining what had happened to him, he said "bring it in any day, at your convenience, and we'll fix it while you wait." Then I asked "how much would it cost?" cringing in fear of the dollar amount. $1000? $2000? NOPE -- he said "you were an excellent, patient customer, this is in an area we'd previously worked on, and frankly it's a really quick fix - zero!" I was in disbelief. Yesterday I took our car in to Avio (packed with damaged Teslas, among real exotic vehicles) and was personally/immediately greeted by name by Michael (who's never met me before). He took my key, personally drove it into the shop, and in under 10 minutes (the time it took for me to open a drink and connect to WiFi!) had my car back outside waiting for me, looking like new. I have never experienced service like this in my life, not just in body shops but in ANYTHING. Michael and his team are honest, professional, and do a fast, amazing job. If there are delays, it's due to Tesla not sourcing the parts, but these guys work exceptionally fast. I'd give them 6 stars if that were possible! read more

Simply put - the best service. I had a significant job on my Model 3 and they did great work from the start. Then today, I went to them to get feedback on a small thing and they took care of it then and there. Can't speak highly enough about their work and Michael and his team's service. read more

Sean consistently goes above and beyond. He has good relationships in the community - he assisted in getting me a window tint while my car was in for repair and also negotiated on my behalf with Enterprise to get me a nicer car at a lower rate. Cannot recommend him enough. read more

Honest, excellent work, on time. and well priced. I don't think there is any more to say. Except, they are friendly, clean and have coffee and water in the waiting room. Have used them too many times than my family should need and wouldn't go anywhere else. read more

Someone backed into my car door. Avio Coach Craft gave me a good price for the repairs (quite a bit less than other quotes). They did a very good job on the repairs and, while I hope to never need their services again, I definitely recommend them for everyone else. read more

Great team at Avio! I've used them man times and they always go above and beyond. Thank you Michael and Sean!

Family owned, quick, professional, and best service. Their expertise with exotics translated to my Tesla. Clearly very experienced people.

I had a mess of a situation with my car, in short story my brother's ex-girlfriend took revenge with a rock to my car- the back window was completely destroyed and there were dents when the rock fell. I didn't go through insurance so the person who I was in communication with (Bryan) not only gave me a reasonable price but paid for my Uber back home and back to pick up the car. It's extremely hard to find good, reliable, honest repair shops so I knew I was in good hands. FYI- the car was a Tesla model 3. read more

The most incredible auto repair experience. Diana in the front desk was very responsive. Kendall was able to fix my Tesla in under 10 minutes. GREAT SERVICE AND QUALITY JOB! read more

This place beat all my expectations when my Tesla3 got into a minor fender bender. They checked out the car on my initial visit, determined the need for a new bumper and also warned about potential other issues when they investigated deeper, and then told me to return in a month when the part was ordered. I returned in a month, the bumper was replaced by the end of that week, no additional work was needed, and Kendall even sat for 15 minutes while I waited and hand wiped some of the residual adhesive off the new bumper when I told him I noticed it (even thought he also mentioned it was just cosmetic and would go away over time and a car wash since it was just temporary anyway). Spotless service, great professionalism, and would definitely take my Tesla here for any body work in the future. read more

Amazing customer service. They fixed my car to the best possible.

This is a long overdue review, as Kendall and his team helped me at the end of last year and earlier this year. The short review is that I trust Kendall and his team so much that, yesterday, when another motorist bumped into my bumper, I immediately thought of how Kendall and his team would take care of me and I need not worry. So sorry to the team for not writing my experience sooner--I guess I was too busy enjoying the fresh car! My first encounter with the team was my first accident in my Tesla model 3, so I was very worried about how the process would go. Thankfully, Kendall and his team was super responsive and helped me every step along the way. One of the best part is that they ordered the part and allowed me to have the car back while we wait for it--critical given supply chain constraints. Two experiences stood out especially during the process. 1) The accident occurred on the right side of my door, and when I brought the car in, I mentioned that there was a curb ding near it, and I was wondering if anything can be done regarding it (even if from my own pocket). They mentioned that they're not sure they can do anything since it's far from the damage, but when I got the car back, the ding was gone with no mention from the team. To me this highlighted their attention to detail, as well as willingness to make the customer happy without looking for anything in return. 2) When I got the car back, there was some minor damage that was originally not visible due to the dirt and grime from the accident. Though their team had quite an extensive backlog, they did everything in their power to schedule me in, as well as contact the insurance team to make sure nothing comes out of my pocket. They even did a surface touch up before the real appointment to make sure the car looks good. Overall, while I hope I never have to come back, if I need any body work, I look forward to working with Kendall and his team. read more

Avio Coach Craft - The damage from the accident :( - Body Shops Near Me - Los Angeles, California

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My Model 3 was recently hit in a t-bone collision and after shopping around for body repairs in the area, Avio was the obvious choice. Working with Kendall and their team was a fantastic experience and alleviated so much of the stress of dealing with the accident. The final product is perfect, like new, and the repairs were done quickly and ahead of schedule. The team regularly reached out to me with status updates along the way, and even paid for my ubers to and from the shop. Cannot recommend them more highly. read more

The pictures provide the context for the great work that Bryan and the team at Avio Coach Craft did for my Tesla. I won't say the 10 month repair process was easy, as there were parts and process issues along the way to get everything in place, but in the end, Avio came through with exceptional service and quality of work. Highly recommend them for all your repair needs. read more

Avio Coach Craft - Major frontal damage and back right quarterpanel - Body Shops Near Me - Los Angeles, California

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Another fabulous jobs from Avio Coach Craft on my Tesla Model S P90D, after a hit and run at a Ralph's parking lot. And it only took less than 5 business days. The price was slightly less than other qualified Tesla body shops. Take a look at the before and after pictures, as they speak for themselves. Thank you, Michael. read more

Avio Coach Craft - Before - Body Shops Near Me - Los Angeles, California

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Since my initial review several years ago, I have brought my car in for an insurance covered bumper repair. The work was flawless. That was about a year and a half ago. More recently, I brought my car in to re attach the rear spoiler, which had fallen off. And once again, Avio offered to perform the work for no charge. I mean, what auto shop offers to do work for free? I have been overwhelmed with the integrity and quality of service that I found at Avio. And judging by all the wadded up Ferraris that are constantly being dropped off, it seems like Avio is the clear choice for the exotic car owners! read more

Top notch service here! Very professional, on the technical and the human level. My Tesla Model Y looks brand new. They work a lot with Tesla so they know what they are doing. read more

Most Excellent! Customer service' the work they do' and service overall from beginning to end! My beautiful new Tesla Model3 was rear ended! Avio did an excellent job fixing it' and making it all good again! Bryan'Michael'Diane'NicoleandLupe all very kind and helpful! ThankYou for making my baby beautiful and whole again!! read more

I've had the bad luck to need minor bodywork for my Tesla 3 three times. I'm insured through State Farm which has "preferred" shops (think HMO) but none for Tesla. Avío is the only certified Tesla shop in my area. Luckily they are professional, helpful and friendly. And they worked with State Farm to have the work completely covered. Highly recommended! read more

Simply the best. All those Farraris, Bentleys and Tesla's parked in front are there for a reason. Great service and superb craftsmanship. Thanks Michael! read more

Worked with the GM, Sean. Very nice guy, made the process simple, getting my Tesla repaired in a quick and cost effective manner. Would highly recommend! read more

I would give them 20 stars if I could, but yelp maxes out at 5! Everything went smoothly. Went it, talked to them, looked at the car, assessed the damage, gave me a drop off date, went to avio, dropped of the car on that date. Then they gave me a pick up day and that's it. Simple, professional, punctual with a top notch work. There is no way anyone can tell that my car used to have damage there. The guys are pros. Highly highly recommend!!! Thank you avio! read more

Its nice to know that there are still businesses out there that are out to help others in need and not just looking to make a quick buck. Avio is AWESOME. I hit a piece of a broken tire at 80 MPH in which at that speed the fittings on any sports car air dam might get damaged or come loose. Mine appeared tweaked and the service man at Beverly Hills Porsche referred me to AVIO. The gentlemen came out and looked at my car and was able to fit the loose bumper very quickly and then got underneath the car to fit the protective cover on. It was not easy to do but I could see that he was always aiming to help others. That's customer SERVICE! He got a customer for LIFE in a simple gesture. No wonder they do so well with high profile clients. read more

Genuinely good people who care about the quality of their work as well as customer service. Sean is awesome if you have any problems he'll make sure they're taken care of and goes above and beyond. If you have a Tesla don't take it anywhere else. read more

If you have an exotic vehicle that has been in an accident - this is THE place to get it repaired. A rogue driver jumped his lane and damaged my 458 spider's right rear axle, quarter panel and Novitec rims. Michael explained how they would repair it, walked me through their timelines and estimated costs. The repairs took longer than expected (mainly due to shipping delays), but throughout the entire process he was communicative and super responsive. Car looks like it came right off the showroom floor! Highly recommended! read more