The owner is very kind, professional, and fast. The repair costs are next to nothing compared to…read morelarger stores. As long as I'm within driving distance of this shop I will never go anywhere else. I had condensation building up inside my watch and he took care of it on the spot - same day service. Highly recommend this business.

Good watch repair and battery replacement is hard to find now days. They are handle your watch with…read morecare and they are super timely with their service. Finding a good jeweler is hard to find. I am glad I stopped in and gave them a go.

Roberto is such a nice man that is so earnest and humble. He enjoys his work and the craft he does…read more Over the years, I've had a number of repairs for him to do on our fine jewelry. He's above the board honest and charges reasonable prices for his services. The quality of repairs have been exceptional without any recurring problems and his repair timeline deliverables are always met. The store is in a cute business area surrounded by self-care salons, eateries and medical treatment services. Just love coming here and giving him business when I can.

I went there to have my wife's watch dial replace. Roberto initially quoted me $220 but agreed at…read more$200. When I picked up the watch, he gave me additional $50 discount. What a nice guy! I highly recommend this place!

My son recommended this spot. He 's had his watch repaired and said they're pretty fair pricing and…read moregood service! He took me today and i left one watch for repair and replaced two batteries on two other watches. The lady Nina was awesome. Great service and friendly! Recommend if you need watch repair, look no further, one stop ! Thank you Nina !!!!!

Had to take it to another vendor to change the battery. I don't know what I was charged for but…read morebasically did nothing. Waste of time.

I parked across the street from this store on my way to lunch at the Hotel Mac w/ Lori and Terry…read more I was attracted by the name but couldn't stop before lunch because I was going to be late as it was. After a lovely lunch I walked back the block or so and saw a sandwich board on the sidewalk announcing that they were open, but when I walked up to the door there was a closed sign in the window and the door wouldn't open. I started to turn to leave and then Richard came to the door and unlocked it, letting me in. I looked around the store a bit, then realized I wasn't really in the mood to shop and didn't want any additional stuff at home. I told Richard that and he understood completely. We chatted a bit in the store and then more and more as I was leaving. It was a long, lovely conversation about his late partner Bill and Alan, family histories, Jews being taken for Italians and Italians being taken for Jews. Lots of shared experiences and a wonderful conversational interlude. Finally I left to run a few errands before coming home to rest w/ a hot cup of tea.

Owner was very easy to do business with, provided great service, and offered high-quality…read moremerchandise!

Very Nice Pieces of Jewels, I came from out of town and was treated poorly by a older gentlemen …read more My questions were simple . If something breaks - what's the return /repair policy? Won't go back again , very sad during this crisis we're all in , compassion goes a long way .

best diamonds i've seen in a long time,clear vs or vvs this mom an pop buisness is clearly a secret…read morein the bay,go check this place out!!

I am addicted to WILD BRYDE. I have an extensive collection of their earrings after about 40 years…read moreof purchases. Their pieces are stunningly beautiful, unique and flawless. The workmanship is exquisite. I have spoken with Creator Michael once and exchanged email since the 2020 pandemic because I was worried about his business since Covid hit. I am a rabid fan of WILD BRYDE and have never had a negative experience there. I will go check out their online offerings now.

I've ordered from Wild Bryde many times but sometimes I have trouble reaching Michael…read more I'm trying to reorder a favorite but both the 510 and the 800 number are NOT working. I haven't had a response from the email I sent several days ago. I hope Michael is okay and that I can soon get the earrings I want. I gave three stars because of the difficulty reaching W B but the product gets FIVE stars.

I came here to purchase a special occasion ring. First let me start out by saying the service was…read moregood here. When I explained to the first associate that I was looking for something under $5K she started to show me rings in a case in the front of the store which were fifteen hundred to 2K. And I appreciate her approach since she wasn't trying to over sell me, yet. When another associate caught on, the new associate lured me to the back of the store and said to come here. (Well maybe not those words.) Anyways, the price points for these rings were much higher and the first sales associate caught on and grabbed a $7.8K ring and handed it to me. That's quite a jump compared to what was in the case in the front. I kindly rejected the ring, and asked about another which was $6.8K. The associate then told me if I were to pay cash the owner would ring in the deep discount, but how much? She called him out if his office and he was polite except he wouldn't tell me how much of a discount he'd give me till I actually was ready to buy the ring which would of been the next morning since its a large purchase. It left me hanging. I would be mindful before purchasing here, and do your research. I know nothing about diamonds , but the $6.8K ring was 2 carat whereas on Blue Nile they have a 3.5 carat advertised for $4.8k, however it is a lab grown diamond. I'm not sure if the one I was considering was a natural diamond. I can't be upset with the first sales associate she was just following her coworkers lead.

Fake jewelry. Don't buy any "iced" out watches. Just found out a Rolex I was gifted from here isn't…read moreauthentic at all!!!!

Kevin is polite and professional and my pieces turned out perfect. 10/10. would 100% recommend.read more

I came here to get my helix and nose pierced and it was a really great experience. They are…read moreefficient and have great hospitality. My little sister got her ears pierced here as well, she has a very low pain tolerance. After getting her ears pierced she had to take a moment to collect herself lol it was a bit embarrassing for us HOWEVER they were all very kind and assured us it was okay and to take our time. They did not rush us whatsoever and asked if she needed anything in the meanwhile. I've been back here 3 times since and my experience continues to be a 5 star experience. Both in the old and new location.