My grandmother was transferred here after she had a fall at home. The goal was to get her up and walking again and back home to her family. When she arrived, I noticed that there were no bed alarms. I had asked that she be put in a bed with an alarm since she is a fall risk. I was told none of the beds have those. HUGE safety concern, especially when the nurses and aides are never around. Within 48 hours I had gotten a call that my grandma had fallen (she fell a total of 3 times while being there). Lord only knows how long she was on the floor before someone found her since she did not have a roommate at the time. I would walk in to visit her, and her food tray would be on the opposite side of the room, not touched, and cold. Even if she was hungry and wanted to eat or try to get to her food, it was not even within reach for her to do so. I would ask if she ate and was always told she did not want to. I would ask for her tray of food back and to be heated and when I put the tray in front of her, she would eat about 70% of the meal! Fast-forward a week later and things just kept getting worse. On Sunday 07/24/2022 I had gone to go visit my grandmother. The second I walked into her room I noticed her face was all swollen and red and her neck was 3 times the size it should have been. I instantly freaked out, ran, and grabbed a nurse and asked what had happened. They had no idea. Her neck was hard as rock, warm to the touch, red, and swollen. She had brown crust all over her mouth and lips, no water at the bedside. Every time we were there she begged for a drink. I would get her water and was so satisfied. Her nails were filthy, and most were broken and hanging. Her face was peeling, she had black things in her hair for days until we asked them to bathe her. Things only got worse from that point on. The next day, Monday, I went to visit her at a time they did not typically see me there. I opened the door to the hallway she was in, and the nurse looked at me, said something to a CNA, and then they both ran into the room. I walked faster to see what was going on, they were then propping her up and making her look "presentable" I am assuming. I saw that her brief was coming off and the nurse quickly fastened it and covered her up. Fifteen minutes later, my grandma is screaming in pain, moaning, and saying she had to pee. I told her to pee and that she had a brief on, and it was okay. She tried to pee and cried hysterically. I have NEVER seen my grandmother cry. I pulled the blanket down and she was covered in her urine and feces and the bed was soaked! The nurse knew this as well because she ran in the room, and I watched her buckle her brief quick and then covered her. I did not think anything of it at the time when I saw her buckle it I just figured they just changed her. I ran out to the hallway super upset and told them she was covered in feces and urine and that she needs to be changed as well as her bedding. She moaned the whole time they changed her, every time they touched her or moved her slightly, she cried. I could not handle it anymore and had to step out. To think she was in that much pain, and nothing was being done, I was never notified. I instantly got on the phone and called hospice. I requested something for the pain she was experiencing and was denied. Eventually Hospice was called due to the rapid decline. Once Hospice did their evaluation that same day on 07/25/22, I asked to be alone to say my goodbyes before hospice took over and administered comfort medications. As I was in the room grieving and crying, I am then approached and asked for money for the days she was there. I was floored. They knew hospice was there, they knew I was saying my goodbyes, that was not the time or the place for those questions. She made it to hospice yesterday, and the nurses were in shock with the condition she was in. She had bruises all over her body, the worst one being on the top of her right foot. Upon getting the catheter inserted, they discovered her bladder was rock hard. She has a severe UTI and is now in septic shock. Whatever is in her neck, probably an abscess, has double in size. I was told today that they believe she was neglected and abused, which I completely agree with. The medical examiner is going to evaluate her for abuse and negligence. I refuse to let these people keep killing people. Trust me when I say, this place is a death sentence anyone who comes in contact with this facility! read more