We took our dog here for 72 hours of critical care after he had exploratory surgery (at Northern Pike Vet) to find out if he had eaten something that wasn't digestible. He hadn't, but the vet found that his stomach was full of ulcers. The diagnosis was grim, but the dr. said to not give up hope. His surgery was late in a Friday and our vet had said that no one would be at his practice to care for the dog and that he'd have to go to Avets. We drove him the very short distance to Avets. They came out with a stretcher. They listened to all of our many concerns about our baby. They talked to us about what they would be doing, who would be watching him, took us back so we could settle him in. They put him right in front of the nurses station bc we informed him that he had separation anxiety. They were very compassionate. They called us every day. (3days) and allowed us to come and spend time with him each day. They would get him out of his very large cage, walk him with his iv pole, bring blankets to the room and let us stay with him as long as we wanted in a private room. We really couldn't ask for more. We even had another scare with the ulcers (throwing up blood again) and they did an ultrasound to check for cancer (to see if the next procedure was even necessary) before they did the endoscopy to see if his stomach had healed and what was going on. Ulcers were healed but the dr. said there were micro ulcers. We have been through a lot of food trialing after that- but nothing that they would be benefitting monetarily. Everyone we have ever dealt with there has done everything for us- couldn't ask for more. Expensive- yes. But it is an emergency and specialty vet. What do you expect? He is doing well. read more

In the rest of the world, people become vets because they like animals; AVETS collects people who became vets to make money. We took one of our cats to them because he had trouble peeing. They ran some tests, looked at him, and wanted to do surgery costing 1800 dollars. I asked the vet to explain how she went from the symptoms to the diagnosis and got: nothing. So, I said, thank you, I will take him home, rather than have them implant a bypass that he doesn't need. Very pissed off young vet (sales quota missed that day) responds, you must at least give him pain killers. Sure, I say. So she starts writing a prescription and I look at it and it is an opioid! I ask her whether she is serious and that makes those lips even thinner. Just like in PVETS, I, and our little guy, were happy to leave unharmed (350 bucks lighter). Needless to say that over a year later, he is just fine and never had an issue again. If your pet is sick, wait until the weekend is over and go to a normal vet. This little guy once had a bone sticking out his hind leg and I would rather put a splint in myself than take them to these people (that surgery cost 120 dollars in Spain). I will never ever go to AVETS or PVETS again. read more

About 2 years ago I never heard anything good about this place. But my cat suffers with severe asthma and it was the only place open so I took the chance of going. I'm not even lying in the slightest the best place to take your pets hand down. Everyone was so nice, so sweet, and so patient. I talked to the receptionist when I was leaving and she said they were short staffed but the drive those people have you would have never thought that! THANK YOU TO EVERYONE AT AVETS. Best place ever. read more

Go out of business!!! That's the way you can improve! Check out other reviews online..this place is the absolute worst! HORRIBLE! I only took my dog there (almost 14) only because my vet referred me there to get an ultrasound for an mass. I get a call shortly after dropping him off and they need an ER Dr to come in because his heart rate was up amongst other things, of course wanting more money. I agreed, then after the Dr got there they called me again, of course wanting more money, wanting to do blood tests. At this point I'm like ok I just need to know what's going on with this mass. The Dr was very rude because I didn't immediately agree with what she wanted to do (must get some sort of kickback or commission on what they can "upsell") even stating to me I dont know what you want saying they need to do all this to determine next steps or surgery. My dog is almost 14, he's not a candidate for surgery, anyone would know that. I explained to her why I was referred there and I wanted to call my vet first. She seemed really irritated I wanted to do that. My vet suggested I get bloodwork as they would do the same but no surgery. I agreed to the bloodwork. When they called me with an update all I got out of it was he is anemic, could possibly have cancer and a bunch of "I dont really knows"... I thought the whole reason for all this work was to get answers, which is what I was told. Almost $900 later I have my dog home only to have no clear answers and will most likely have to put him to sleep. This was my concern from the start as I didn't want to waste money when there would be nothing that can be done anyway. So I am basically in the same position I started in $900 later. I am working with my vet who actually cares about you, your pet and your finances. For reference it is frazier medical group in homer city. My whole family has taken their dogs there for years and they are the best and they never try to rip you off. I drive over 50 miles just to go to that vet. Please don't go to AVETs if you read this, I am going to tell my vet to try to find another place they can do referrals. I would give them 0 stars if I could. I read some of the positive reviews and I could see things about the staff being nice, which I would say, a couple were fake friendly, but that has nothing to do with the care of my dog. My dog left there with a bloody wound, my primary vet would have cleaned it!! I could care less about friendly or fake friendly staff when all they are out to get is money and don't care about you or your dog. People are blinded by kindness, don't be one of those people. It's not even about the cost because I would do anything for my dogs, but they very well knew what they were doing was not going to help get him better and they were just out to get money. I'm not spending 900.00 for "information", and they don't give you your dog until you pay first, my vet does not do that, they make sure I am ok with the care of my dog first then I pay on my way out. I ended up taking my dog home that day which was on March 8, made an appointment at my regular vet March 11 and I ended up having to put my dog to sleep. Any place that works with animals could have looked at him and said "doing all this won't heal him it won't be worth spending 900.00" but avets doesn't care and are only concerned with getting more money for nothing. When I got to my vet they were real with me. At least now I know to always go to my primary vet first, especially when you have an older dog because there is sometimes not a lot you can do. Please don't be misguided by any positive reviews. There are honestly better emergency care vets, just do your research. When I told my vet about what they said and did, she said that my dog has been that way (being anemic, etc,) and that happens to some dogs when they get old, so she basically confirmed to me that I wasted my money because even knowing that with his age, there is nothing I can do. read more

My dog had a knee surgery at a vet in Kittanning PA. My dog busted of e collar when we were out the next day. Then the dog at the cast off his leg. We tried to call surgeon in Kittanning but they were closed for the weekend. So we called Avets. They were really stressing how important it was to get him up there. So we took him there and they kept us there for 2 hours to recommend that the cast was not needed. They also gave us a bill for $150.00. Today is Monday and we called the vet up in Kittanning and they said it is very important to get a cast back on it. So we called back Avets to see if they were going to put the cast on for free. They proceeded to say that they were not comfortable with that. I honestly will never give this place a dime of my money. They are scam artists. read more

There is a reason this facility is top rated in the country. The care my cat received was exceptional. I feel she and I were treated better than most humans who go to a hospital for a life threatening issue. From the moment we arrived until her discharge three days later, I was informed, updated, and given every possible piece of information I needed. Everyone involved cared for my cat and me. The facility is super sanitary, inviting, and comfortable for pets and their humans. I received morning text messages and frequent phone updates. They encourage you to stop by and visit your pet. At each visit, the vet met with me and a technician. Yes, expect to pay a lot but it's an emergency facility and they are really trying to save your pet. read more

ABSOLUTE AWFUL - Do not trust your pet with them if its urgent! I'm only posting this because they asked me for a review the next day and I responded with the following, four days later they have yet to call to apologize or address the situation. This is the review I wrote them. "My dog seemed to of had a seizure at 9pm on Saturday night. I arrived at the emergency room at 930pm. First it took a hour to get checked in and to see the tech. She then told me to wait in the room until a doctor was available. WE WAITED TILL 1am! Three plus hours later we still had not seen a doctor! I'm not sure how the emergency room is but that's ridiculous! I asked multiple times why the wait was so long and I was told that others came in with bigger emergency then ours and that we had to just wait till a doctor was free. That really made me feel appreciated.. (sarcasm) This is after I'm forced to sign a piece of paper saying I'm going to be charged $130 for the visit. Seemed like you guys just only cared about getting paid first. After being told for the forth or fifth time to keep waiting I told them that I was leaving and I was going to see my local vet on Monday morning. Since no one was open on Sunday. How do you think this made me and my pregnant wife feel? An emergency that my family was having and being told that an emergency room didn't have enough time for me or that a doctor wasn't free enough to just come and talk to us! I honestly couldn't believe that this is how the emergency room is ran. I have no confidence in your company and I'm pretty nervous about the next time my dog has an emergency, can I even trust you guys if i needed to come back? Worst experience I have had with a hospital, human or pet!" STAY AWAY IF YOU CAN.... read more

It is what it is. A 24/7 emergency vet service. It's expensive yes, which is why it doesn't get 5 stars but there really isn't much to peg the place down. You pay to play with these kinds of places, PVSEC is the same way but if you love your pet you'll pay the price. It's that simple. I don't have any complaints thus far. Our little dog was sick but we wanted to make sure he got top of the line treatment if he needed it as he had a blockage surgically removed once before so we wanted to be sure he didn't need it again since he has a colorful history. As long as he continues to be ok I'd recommend this place as well as PVSEC. read more

If I could give them a negative rating I would!!! Non compassionate. Vet was very short and without a personality. First thing my dog was diagnosed with pyometra. Which after consulting with my regular vet, was a misdiagnosis. Not with my dogs age. (She is 1.5) The average age for this is 6-7 years old. Then the vet told us she could have surgery for the "discounted" price of $2500-$3500. By the way the surgery is a spay! Which my very caring and compassionate vet can do for $200. What a F'n rip off this place is!! I understand it is an emergency vet, but why do they take advantage of customers that care and love their animals? If you can avoid this place, please do so. It cost $124 just to walk into the doors. I also need to add that there was no blood test or any type of lab work ordered for my dog. Which with the urgency of this diagnosis should have had. Most dogs will die with a closed pyometra diagnosis. The vet also tried to push for a application for credit for us to establish an account with them so they could do the surgery. AGAIN. They should be ashamed of themselves! Hopefully anyone that finds this useful will heed my warning. read more

I took my 4 year old dog here for chemo treatments.She just finished her 4th round today, which is roughly 20 weeks long.The staff here is the most caring, awesome people i have met in a long time! They did a fantastic job taking care of both me and my dog. I would highly recommend Avets. read more

Please read people's horrible experiences here before you go (most can be found on Google). They took over 5 hours to put two stiches in my dog's paw pad. I walked in to any empty clinic and sat there for hours as people came and went ahead of me. After 2 hours I asked to look in on my dog. They had only redressed his wound (which was still bleeding). 3 hours later I walked out with a $500+ bill. There is much more I could write about my horrible experience but the whole situation has me too wearied to think about it anymore. I will NEVER patronize this clinic again. read more

This is the worst money hungry and incompetent vets I ever encountered. They did nothing for my sick cat and charge me $500. Beware!

By far the worst pet owner experience, Ever- don't don't do it for the sake of your pet- if emergency care is necessary go toPVSVC in Wexford. Snooty, slow staff especially the front desk girl with long dark hair- needs an attitude adjustment.they kept my cat overnight and were to do X-rays,was called an hour later hear he had worsened and the only thing they could do was euthanize?!?! $2,000 later. I don't have my cat and was treated like shit. This place really needs to close down. read more

This is probably one of the worst experiences I've ever had at a veterinary clinic. My dog was very sick and we did not know what was wrong with him. They took him back to take an X-ray and they told us he had constipation. They gave him saline and said to feed him chicken and rice. Then they charged us 400$. Turns out my dog has a heart condition, and the saline made it worse. Luckily, we took him to someone who actually knew what they were doing. read more

I have a pet snake, and it is very difficult to find a vet that is willing to work with exotics. Additionally, it was the night of the Super Bowl when I had to take my snake to the vet. I went in expecting it to be a rough night. Not only did they see him but they did an incredible job. They handled him well. They were very honest about everything that was going on and were very good about answering all of my questions. There were a ton of people in the waiting room, there was a lot of noise and movement, but no one working there was anything but calm, cool and collected. The wait was long, and the result was frustrating (simply because my pet was sick.), but I truly couldn't have asked for a better experience. I was pleased with every person I spoke to and comfortable with the accuracy of every answer I got about my animal. read more

Avets is absolutely amazing! Everyone was so kind, respectful, and loving, and they kept us updated throughout the entire process. I would highly recommend! read more

On behalf of my son Dominic Yosi and myself, we wish to thank the staff at A Vets for the caring they showed to our pug Dobby in June when he had a leg amputated and then for this evening when he had to make a very hard decision and help him across The Rainbow Bridge....they are all compassionate,caring, comforting and treated him like he was a member of their family.....it is hard, but we feel so much better knowing there are people that love our pets as much as we do......I had heard nightmares about cost but I thought things were reasonable for all that was done for Dobby....Thank You all so much. read more

NEVER take your animal to Avets. I took my sick cat to see them yesterday and walked away relatively satisfied (and over $600 lighter). Today, I called back seeking additional antinausea medication (as was offered during the exam, were it needed), and told that I would have to bring my cat back in. I asked for more information from the supervisor (Elora) and also asked what she would do in my situation (the $600 I spent there yesterday was all the money I had in the world). Elora told me that she would have done more than I to prioritize her animal's care. This was shockingly cruel. Unless you particularly enjoy being guilt-tripped in the most painful way possible while also trying desperately to care for your sick family member, I would heartily recommend erasing Avets from memory and never considering their services as an option of "care". read more

Great care! my 3 year old shih Tzu lacey got sick while being boarded! I was out of the country at the time! a family member took her to avets where she got the best care. I was told to call and check on her as many times as I wanted to, I called 3 times a day and got to speak to the vet or nurse everytime for an update on her condition! thank you so much for the great care! mary f. read more

Quite possibly the worst experience I've ever had. Took my cat there because he was really struggling with GI issues. X-rays showed fluid in his belly and a mass. You would think they would aspirate first to get him comfortable but they did not. They let him lay there in pain. My boy unfortunately passed away which is not completely their fault but hear me out. The doctor said "I feel a lump but can't tell if it's his liver or stomach." If I said that as a healthcare professional to my patients they would walk out the door and I would be fired and lose my license. They also wouldn't let me in to see my cat as he passed because of COVID. If a mask is suppose to work then why tf couldn't I see my cat for the last time?! If I can go out to eat without a mask on but can't walk in to the vet with a mask on to say goodbye to my best friend? That's effed up AVETS. They have THE WORST bedside manner. They call themselves vets? No. I could do better with my medical degree on a cat and I don't even know animal anatomy. Thanks for coming to my TED talk. Don't take your pet here. read more

I can't praise avets enough.They are GREAT. Had to take our 3lb puppy there for a bruised lung and in shock.My local vet Donaldson Hospital recommended them.As soon as we walked in there door we were told to take her straight back .Had her on oxygen and in ICU before we had all papers filled out.Everyone there was fantastic.Doctor talked to us after he checked her gave us all the info and an estimate of the cost.She was in ICU 2nights.We called the ICU they told us how she was.We called a few times each day they always talked to us.Doctor called us each day also.The cost was not bad.It was on the low end of there estimate.I don't really think she would of been alive now if it wasn't for Avets. Thank You from Our Hearts.Cindy B. . read more

Awful experience! My cat died after Avets had no clue what was wrong with her. I will never go here again. $3000 just to keep the cat overnight. I would pay anything to have helped her, but she didn't get any help! read more

ATTENTION PET OWNERS: BE CAREFUL WHEN TAKING YOUR PET TO AVETS, Allegheny Veterinary Emergency Trauma & Specialty at 4224 Northern Pike, Monroeville, PA 15146. Because: On 11/24/14 I took my cat there. She was not eating or acting normal. After a cursory exam, they took x-rays and did blood work. They also gave her fluids and anti-nausea medication. The diagnosis was that the animal probably had irritable bowl syndrome and possibly pancreatitis. I was advised to take her home and if she does not do better, see our own veterinarian. I gave Avets a complete medical history of my cat to include feline herpes. Less then 48 hours later, since she was not doing better, I took her to our own vet. After a very thorough exam, the vet diagnosed her with severe nasal congestion, caused by the feline herpes (she could not smell food, so she would not eat). The vet gave us a 10 day supply of antibiotics and some cans of high calorie food. The vet suggested putting her on L-lysine which also helps the feline herpes. They also did a test for pancreatitis and it came back negative. The cat is doing much better now. So Avets got it completely wrong, and charged me $620.50. When I contacted them (twice about this issue), and asked them to either reduce my original bill, or at least reimburse me, my own vet bill, they said no. I guess, that they expect to be paid, even when they get it wrong. So, just be careful when taking your pet there. read more

I am not new to Avets. I have used their services for emergency and after hour care since 1996 when they were located on Rt 286, in Plum Boro. Their mission statement as seen on their website is: "our mission is to provide state of the art medicine and compassionate care for pets and the people who love them" At one time that might have been true. But now their mission statement should read: "our mission is to provide as little as possible for pets and to disrespect the people who love them" On Monday morning my little dog began to experience severe neck pain so I took him to my regular vet, who examined him and prescribed muscle relaxers and a laser treatment. Initially, this seemed to help, but by 3:30-4:00pm again the severe pain returned. I called my regular vet for permission to administer another dose of the muscle relaxer early. Permission was granted, and she added that if he does not seem to improve, I was to take him to Avets for a MRI as a diagnostic test to determine the underlying cause of his pain, and to rule out such things as meningitis and cancer which could present themselves as pain. At approximately 5:30pm I arrived with my dog at Avets and was seen quickly. I relayed to this vet (name withheld) the symptoms, even showing a video and added that my regular vet recommended that I come to Avets for a MRI. This vet examined my dog, and agreed with my regular vet that an MRI test should be performed, and we discussed cost. I paid for the MRI, upfront as requested, and left my little dog in their care believing that they would make him comfortable through the night and that the MRI would be performed in the morning (Tuesday) Tuesday morning around 10:00am, the call came from a different vet than the one I met the night before, but instead of hearing MRI test results, I was told that Avets would not do the MRI since my dog appeared not to need surgery. Let me repeat that: Avets would not perform a diagnostic MRI test since the dog did not need surgery!!! Instead I was told that they wanted simply give him pain medications, and wanted to keep him another day "to try to get his pain under control". My protests were ignored: not only did I want this MRI test done, my regular vet recommended it, their own vet (the one seen Monday night) recommended it and I paid for it. I also reiterated my concerns about this dog's sensitivity to certain drugs. Simply throwing drugs at a symptom without knowing the underlying cause is not "state of the art medicine". At approximately 12:20pm, I heard from a third Avets vet (name withheld) who parroted the same "since surgery is not indicated, we will not do an MRI...". Regardless of my protest, Avets refused to do this diagnostic test. This vet added as part of the reasoning "most owners do not want to pay for the MRI if surgery is not indicated..." Insulted, I did respond: " every person that walks through their doors is an individual with a unique relationship with their pet. To say 'most owners...' is insulting." A sentiment that every pet owner would agree with. I was then told to pick up my dog and that they will do nothing for me. I picked up my little dog at approximately 12:30pm (Tuesday). He was so doped, so drugged, that he did not stir until 1:30am (Wednesday), and even then it was only to stumble for about 5 feet, falling 3 times before collapsing back into unconsciousness. Finally, around 5:00am, he began to show signs that the cocktail of drugs given to him by Avets was beginning to wear off. The was not "state of the art medicine". This was torture to my little dog and to me. Wednesday morning (8:30am appointment), I took my little dog to Pittsburgh Veterinary Neurology. The vet did a very thorough exam and an MRI. Thankfully, meningitis and cancer were ruled out and the correct medications were prescribed to work in conjunction with the medication from my regular vet. (Avets did not prescribe any medications, true to their word "we will do nothing for you") After 20 years of using Avets for emergency and after hour care, I will now drive the extra 20-25 minutes to Pittsburgh Veterinary Specialty and Emergency Center to ensure that my most prized, my most valuable possessions, my pets, will truly get the compassionate and state of the art medical care they deserve. read more

Pathetic....three trips because they really did not have the staff (200+ miles per trip)....took ten day to follow up on a biopsy that showed cirrhosis.....the Vet's response to me when I asked about meds...."If you want to".....no report to referring Vet.....now I find that both meds and blood work is the "routine" followup care and treatment....DO NOT WASTE YOUR TIME OR MONEY.....DO NOT RISK YOUR PET'S LIFE..... read more

I would give 0 stars if i could! when i took my dog into the emergency part it was a horrific experience. I would never recommend Dr. Benton to ANYONE. She was insistent nothing was wrong with my dog, but didn't even perform any tests on him..... Very unprofessional and would never take him to see her. She was rude and impatient. I would not recommend any staff of AVETS to anyone! This place is horrible! read more

I am only giving them one star. Friday night called this place for a quote for a surgeryand they gave me one price which was a little cheaper than the emerncy hospital that was on camp horne in the north hills. So when i get there it was even higher. So the er dr. was terible cause they supposevly have a funding and if you pull the website up it tells you. So that is false advertisement. I asked the er dr and she said no. So I needed the down payment which was very high in price. And I told thatdrwhere am I suppose to pull this up from my rear end. Then she says to me get gofundme and see if you can get it off of somebody credit card. I mean my dog was pretty sick. So she had to go to surgery and she made it from the surgery well thank god no complactions cause that would of been more money. Then after she was eating pretty good and drinking to and I think they where shocked cause it was right after. They tryed so hard to have to keep her for more days and I told them I cannot afford it cause it was adding up the price. I will treat her at home cause one Dr said oh her breathing was hard we have to take a xray. I told them no. So I will finish up here and they told me she has to come back for blood work sonagram and something and I asked is this included and she said no. They are the biggest rip off if I ever seen. So I will not go back to them. So I had to start a gofund me cause now i am broke. If you want to know how much they charge me for this was 8,000 dollars for this operation. They should have some feelings for animals but it does not look that way. Somebody should look into all these Er cause they could be over pricing Pet Parents. So if anybody reads this go on facebook for gofundme under my grandaughters name Gillian Peturskie. Thank for the supports. read more

Broke my dog, my heart and bank account. BOYCOTT them. We took our wonderful dog Bandit there and was told he needed emergency surgery on his larynx or he would die. The surgery was a specialty surgery. After our dog arrived home, he was not able to breathe. We took him back, the surgeon was out of town and the Dr. on duty was unkind, unsympathetic and cold. She said there was nothing they could do because the surgeon was out of town (he told us he would not be there) but any chance of anything happening was more than remote. We had to get them to PVSEC in North Hills. They said he might die because he does not have oxygen and the Doctor said there was no way they could provide it to transfer. Luckily, we were able to reach our regular Vet at Pittsburgh Spay and Vaccination who was kind enough to come in and bring us oxygen. We asked about an ambulance at AVETS and they said there was no such thing- but overheard the Dr talk to someone to see if they could do it. Luckily, Dr. Pardo at PVSEC did a second surgery on Bandit and after 10 days in the hospital and double pneumonia he survived. AVETS bill was approximately $3000 and they decided to return $100. The people we talked to there were the business management, they did not show any care about the animals. When the DR. arrived back in town he called to apologize, but did not even look at the chart and called my dog a she not a he. Please save your animals life and avoid AVETS. They are a business that cares only about money, not animals. They need to know, that animals are loved and should not be treated like a commodity. There is no compassion- there, their work is shoddy (PVSEC said they see a lot of mistakes the made). Also, if you read PVSeC contract vs, AVETS they would not allow for this, they give you a patient bill of rights. AVETS gives you a bill. read more

My cat was very sick and had to be put down. Everyone was very caring. I appreciated the paw print that was given to me and how smoothly the process went. read more

What do you have to say about Avets to get your review posted? Does it have to be positive? Do you have to give them 5 stars? What is going on here? read more

The staff at AVETS were extremely compassionate. Dr. Jones was great explaining everything going on with our cat, and it showed he cared about him. No one wants to take a pet into an emergency vet, but Avets is full of staff who will actually care for your animal the way you do. read more

There are hidden costs that aren't revealed until you pick your pet up. They gave my dog methadone and buprenorphine for pain 6 times in 24 hours and charged $65.00 each time without even consulting me or telling me they were going to give pain medication. They Charged 20 dollars every 2 hours to check my dogs blood sugar... of course, that cost was not revealed until I was taking him home. Do not take your pet there... they are great with the animals but they even charge for crate the animal is in... $36 every 12 hours. I'm surprised they don't charge for the water bowl... oh wait....they probably do... read more

Avets is very expensive, but that is to be expected when you are looking at emergency medicine and critical care. The staff is extreamly kind and compassionate, and they go above and beyond. I took my 10 year old Sheltie/Dalmatian to Avets after he seemed to be getting worse after being diagnosed by our regular vet with pneumonia the day before. I carried him into the clinic and we were rushed straight back. They took the dog back for treatment while I gave them a history and then took me to an exam room to wait to talk to the vet. I don't remember the vets name since I was very distraught over my dog, but he was extreamly compassionate. He told me that the pneumonia was pretty bad and my dog's oxygen level was 85%, but he seemed hopeful and gave me some rough statistics on the survival rate of pneumonia. I was really hopeful that my dog would pull through. He gave me an estimate for treatment costs which did have a large range as in depended on how long my dog needed to be on oxygen and how many days he would need to spend in the hospital. After the vet was done talking to me he sent me to pay a deposit which was based on the low end of the estimate. After paying the deposit, they allowed me to go back and spend some time with my dog who was in an oxygen tank. The tech told me I could put my hand though the window, but did warn that took some oxygen away from the dog. I stayed with him for a bit and asked about when they would start his IV's. They told me as soon as I left so I quickly said goodbye and I was told I could call and visit at anytime. Later, that night another vet called. She informed me my dog was aspirating, his oxygen levels were dropping, and she was very worried. My mom and I rushed out the door. A few minutes later she called back and informed us that he wasn't going to make it and asked what we wanted to do. We told her to just keep him comfortable and anything she could non-invasively to try and keep him alive until I could get there and say my goodbyes. Unfortunately, she informed us that his breathing was slowing and he probably only had a few minutes. When we arrived, they put me in a consult room. I was hysterical and just wanted to see my dog. The vet came in and told us what I already new deep down. My beloved dog had passed. They brought him in and gave us all the time we needed to say goodbye. They also gave us a clay paw-print impression, and they even were able to get me and ink stamp of his print so I can turn it into tattoo. The entire staff was extremely compassionate. They also refunded me back a lot of my deposit since the dog passed which they offered to do then or allow me to come back later. When they brought our dog to the car they were very gentle with him, and you could tell they cared a lot. I wish my dog was still here as he was still very happy and active until this pneumonia hit. (He was fine Monday, Tuesday, and Wednesday morning, a little off in the afternoon/evening, sick and listless Thursday when he went to the regular vet, and gone by a little after 7pm Friday). Part of me wonders if I would have taken him to the emergency vet Wednesday night if the outcome would have been different, but I know that is one of those what if questions that will never be answered. I know that he got great care and they did all they could. I do wish that the first vet would have made it a little more clear how grave my dog's condition was as I would have spent more time loving on him and saying goodbye before leaving the clinic, but I completely understand him wanting to be hopeful. I hope I don't have to take another pet here anytime soon, but I would have no issues returning. It is a wonderful place. read more

We had to take our parakeet here for an emergency visit. His symptoms came on suddenly in the evening, and the vet (Dr. Robin Benton) was very honest with us about his chances. We ended up deciding to put him down because he was doing worse when checked on after being put in oxygen to sit. The staff was very kind and didn't pressure us as we made our decision. They were compassionate and accepting of our decision, brought him in to spend time with us so we could say goodbye, and did a clay footprint with his name on it for us to bring home to keep. Tonight we received a sympathy card in the mail, which we thought was a very kind personal touch. I would recommend AVETS for anyone that needs to take a pet in for an emergency - even though we had to make a hard decision to let our Brahms go, they were so good to us and especially to him. read more

Waited and waited and waited some more as animals that were sicker came and went, Vet was knowledgeable to some extent, but when you're waiting with a child for over 6hours until 11pm at night seems very discourteous and insensitive to a dying dog read more

My dog was vomiting and had diarrhea. I was impressed by the level of compassion and kindess i recieved despite how busy it was. This staff knows how to handle emergencies and while it was a long wait, we were treated with the utmost care. Thanks for what you do. read more

These people work very hard to provide the highest quality care for dogs and cats in the Pittsburgh area. It's sickening to see bad reviews all complaining about either 1) how the doctors "intentionally" kill or harm their pets, even though they spend 8+ years of their life studying to become a doctor to save the lives of animals. Does that really make sense?!?! 2) how expensive the services are. If you can't afford to take care of your pet, please don't take it out on the staff or doctors. I have gotten to know many of the staff and doctors over the years, and they are among the nicest people I know. They are just like me and you, not monsters as people depict. Most of them have pets themselves and know exactly how you feel when you bring in your animal. read more

Really good service and compared to other emergency vets I have been to they are very fairly priced. I felt like we were in good hands the whole time. Our dog got into pills while we were out and therefore exposed himself and potentially our two cats to possible ingestion. If you end up having to take more than one pet at once (I really hope you don't, but hey, it happened) there is a reduced rate for the visit of any animals after the first which I appreciate. The vet tech was really caring and did an excellent job assessing if any of them were in distress. They were monitored for a bit and the vet came in and discussed our options after she talked to animal poison control. Since they weren't showing symptoms we opted to monitor then at home. The vet also gave tips for what to do if their sugar dropped (one of the most likely side effects) so that I could raise it while taking them back. That was helpful and I felt like I was more prepared on how to handle that emergency if it happened. read more

I don't know they threw me out because I said I was unhappy for waiting, they told me to go to other side of pittsburgh and laughed, this was the doctor. read more

Thumbs up to dr. Lee dr. Swords and all the vet techs ! Roman our Rottweiler pup was kept in their icu for 4 nights fighting the parvo virus. The staff worked with care to keep his kennel clean and sanitary. Not many good story's come from parvo. With their care and experience Roman is now a parvo survivor ! Thanks everyone ! read more