Angela was so sweet when she drew my blood this morning. I didn't even feel the needle prick in my…read morearm which was awesome. I'm on blood thinners so I leaked a little bit from the needle puncture, and she was very caring about getting me cleaned up and ensuring all was well. Thank you, Angela, you are adorable.

In the midst of COVID-19 the last place I wanted to be was anywhere near a hospital. After walking…read moreinto the wrong building I was told that Quest was in the Doctors Building next door. The building was quiet, I was temp checked by someone at the door and directed to the elevator. I easily found Quest on the second floor and walked in. They had a scan station for the QR Code they emailed me. I wanted for a minute or two and then Shauna came to get me. She was kind and calm and explained everything in a soft but knowing voice. She talked me through the prep work and gave clear instruction. She asked about me weekend and we giggled about something and then she's applying a bandage. It was over. Not pain, barely a pinch. She had me confirm my name on all of the vials and sent me off with "be safe" wishes. She was wonderful. I don't know if you can request technicians but I would absolutely see Shauna again. Update: went back again and saw Rosalind. She was punctual, kind, funny, and just as quick and gentle as Shauna. Thank you!

I'm so glad to have found this place. You can get a variety of labs done here cash price that are…read morenot covered necessarily by insurance. There was no wait when I arrived for a fasting blood test. The phlebotomist was friendly and gentle and made me feel comfortable.

From the owner: The easiest test you’ll ever take. We provide the doctor's order and no insurance is needed or ever…read moreaccepted. Most tests take less than 15 minutes, and most results are ready within 24-72 hours.

Crooked; LabCorp charged me a $431.55 line item (total invoice over $1k) for a blood test my doctor…read moredidn't order (dr gave me a copy of the standard blood tests that WERE ordered). Called LabCorp; they make it nearly impossible to talk to a real person, you have to end up choosing a selection from the automated system that doesn't match what you need just to talk to someone. They just said to call my doctor, but as mentioned, my doctor didn't order the test and the bill is coming directly from LabCorp. This is the 2nd time this has happened since moving to Kansas--healthcare here is jacked up--it's like they charge extra services just to see if you are checking the details, and then test your determination as they send you in circles and make-up excuses without any resolution. According to the invoice, test were run at the Overland Park, KS location...although bill also lists a NC location for payments???

Angela was my phlebotomist today and was an absolute pleasure to meet. My blood draw was painless…read moreand she had a genuine joy in asking me about my day. Would definitely return to this location because it was quick and caring.

Completely unprofessional and rude. The phlebotomist blurted out one of my tests ordered to the…read morewaiting room and said she couldn't do it. I may file a HIPAA complaint. Avoid at all costs!!! In response to your reply, I did call yesterday to file a complaint. The way I was treated by the phlebotomist was unacceptable. You should do a better job of hiring people with better social skills and those who are concerned about the welfare of people especially in a patient care setting. I will not return to this location and possibly not Quest altogether. I was told someone may be reaching out to me with more info. but have not received a call back.

I've been using them for years. They are great even though you have to wait a while for results…read more(some of the specialty labs take a while to complete). No real complaints. There's no way they can do most of these complex labs in 1-3 days so I'm not sure where the other reviewer got her information. Most send out labs even at a lab like Quest or LabCorp when they can't do them in house the turn abound time is at least 7-10 days

Review Absolutely horrible experience using this lab. basically theft and fraud…read more After this experience with them, I genuinely question their ethics completely. they should NOT be trusted for accurate results I am a clinical provider. I was ordering tests for myself. I have ordered from them before, I'm well Aware of my food, allergies and mold exposure test results. I simply was ordering again to update my clinical values. Again, I have tested myself using their laboratory before. I tested off the charts for mold exposure, and have many food allergies, which is common in these days. Both tests that I ordered came back with absolutely no test results whatsoever. Not a single food allergy or mold exposure even in the slightest.. Not a single value was shown on either of these tests. They were basically blank standard forms. Which makes absolutely no sense, obviously there was a problem with these tests and these were not accurate test results. However, each and every time I called them to try and address the issue they acted as if nothing was wrong. I was completely Gaslit. On the third occasion of calling them, they promised someone would email me after looking at my test results. No one ever did. The fourth time I called them they insisted I make yet another appointment to talk to one of their clinical advisers about my test results, which were obviously, none. can you imagine that? talk to our specialists about tests with NO RESULTS In the end i will have wasted nearly 4 hours dealing with this issue. ABSOLUTELY UNACCEPTABLE ]I can't imagine as a professional, referring my patients to their practice. Over $1400 of testing was ordered. They should be sued. Please let it be known there are other reviews of this business under their previous name. Great plains lab, including someone else who had the exact same experience as me. She ordered tests, they showed absolutely nothing. She ordered from another lab, she was off the charts.

This is the second Test Smartly Lab I have been to, and this location was struggling. I had an…read moreappointment for 2:50pm on a Monday (arrived at 2:38pm) and didn't get seen until 3:19pm . While the other location in KC my appointment was honored and respected. When I walked in you could tell people were irritable and the front desk lady was trying to explain that they are short staffed. The location is clean! That was the biggest positive. Overall I wouldn't suggest this location as of right now, but maybe when they are fully staffed.

Today I waited for 1.5 hrs at Quest Dianostics Menorah only to be told their "system was down" & I…read more was directed to Test Smartly Labs, OP. OMG! I have been to this facility B4 & they r EXCELLENT! Consistently professional, courteous & TIMELY! Super angry Quest wasted my time..THIS lab sets the standard for this industry!

Labcorp at the Walgreens on Barry Road.... I was nervous going in there for a lab test, but they…read morewere prompt, friendly, fast, and good. I barely felt the needle. My veins are small and roll over, but the lab tech was a pro!

The lab is located inside Walgreens at the back of the store. Just one lady managing it all. I…read moredone all my check in stuff online. Then just mobile check in when I got there. It worked smoothly. I went in there she got my blood draw on the first try and barely felt the needle stick. In/out very quickly! Great experience.

I have always had veins that are hard to find for blood draws. After having multiple failed…read moreattempts at my doctor's office over the years, I found that Quest was able to find my veins quickly and painlessly. However, the last few times I have gone to this location, I was treated horribly because they couldn't find my veins. If you see Ron, then run. The first time I saw him, he was bragging about how he was the best for those who are hard sticks, but he then proceeded to lecture me about my pre existing conditions and try to tell me what medications and supplements I should be taking though I never asked and was only there for labs. Then he proceeded to not be able to find my veins and have to get someone else to do it. A couple of weeks ago, I went to this location again bc he was the only bad experience I had had until then. However, the tech I did see said she couldn't find a good vein and sent me to him. I didn't love that but decided to give him a chance. He then told me that I should have had more water to drink and that I didn't dress warmly enough bc if I had it would be easier to find a vein etc. I had enough and said I would come back another day. The next week, I had a ton of water to drink and even had 32 ounces of water in the 2 hours before I came in. The same tech said she couldn't find anything and sent me to Ron. He said the same things to me. He put a warmer on my hand and lectured me about water and warm clothes and I informed him I had done both (obviously I can't wear gloves or long sleeves while I'm actually getting the blood draw so I'm not sure what he wanted from me). He then stuck my hand without using the tourniquet first and dug around making disapproving noises. Eventually, he removed the needle and said he would try again. I told him no and he went on to repeat his tired advice which I had already followed. How is it that all of the sudden no one here can find a vein? I know I'm a hard stick but I'm hydrated and the veins are in there. I told him that I was tired of being treated like I had done something wrong even when I did everything they said and I can't help that this is how my veins are. Not sure how someone whose job is to draw blood can be so bad at it.

I am so disappointing in Quest Diagnostics. First, the sticker was bad! And second, I still cannot…read moresee the results and it's been 10 days since my tests. in this day and age, a patient should be able to see lab results as soon as they are available. I AM NEVER GOING TO QUEST AGAIN! I couldn't be more dissatisfie. Argh!!!

This store has everything I need to maximize my health. The selections are amazing. They have an…read moreabundance if tea leaves and blends. You can also mix your own. Friendly staff that will answer any questions you need. I will be sure to return for my health needs.

I received old, oxidized bulk herbs. Management refused to acknowledge the issue and only offered…read morestore credit. I no longer trust their products and I'm not interested in any more of their stale herbs.

I didn't have an appointment and no waiting. My doctors order wasn't specific for Labcorp and…read moreTrisha was able to work with my order written for a different lab. I've been coming here for quite sometime and never have had any issues. This doesn't diminish anyone else's experience, but just know there are probably others like me with no issues. As an example the person leaving after their labs was in good spirits and thanking the tech. My lab draw went smoothly and Trisha was a pleasure to interact with. She knows what shes doing and has 20+ years of experience. Thank you

I went into this location this past week to have my annual labs drawn. I did not have an…read moreappointment and there were approximately eight people before me. I was really amazed how quickly the two ladies in that office worked together. I was in and out in less than 15 minutes! Victoria was my phlebotomist and I didn't feel a thing. She was personable, answered my questions and efficient. I would highly recommend this location.