Beautiful property right in the heart of Downtown Winter Garden. Walking distance to all shops /…read morerestaurants. Great management and maintenance.

Great addition to Downtown Winter Garden, the property manager Nicole is a delight to work with!read more

Unless you're the type of resident who doesn't mind being viewed as just another rent payment, I…read morewould strongly advise AGAINST moving here! When I first moved here in September 2023, the experience was pleasant. The staff was responsive, the community felt clean, and I had no major issues. But as the property filled up, the management's priorities shifted and not in a good way. Now, the focus seems to be on enforcing low-effort, high-cost policies like towing residents' guests with LITTLE TO NO communication, rather than addressing actual issues that affect daily life--pests (including bee and wasp nests), trash piling up, dog feces in hallways, unclean shared amenities like pool grills, and pet urine in elevators. It's frustrating to see so much effort spent on policies that feel more like revenue grabs than meaningful community standards. Instead of maintaining cleanliness or enforcing trash rules, they focus on punishing parking violations--without warning--leaving residents stuck with the cost. When I was towed, I couldn't afford the fee, and when I asked for help, I was met with a vague, dismissive response. Instead of taking accountability for their faults or shortcomings, the management just repeats vague policy language and has a "that's just the way it is here" type of demeanor. It's disheartening and makes residents feel overlooked. If you're expecting to be accommodated, cared for, or have extenuating circumstances considered--trust me, the leasing office does NOT care. You'll most likely be dismissed with a generic, impersonal message. If you're still considering moving here, make sure to get hard copies of every policy and your full lease up front. DO NOT rely on the resident portal (which is never consistent) or email updates -- because when enforcement happens and you need to reference it, you won't have access to it. At one point, I loved living here. But the lack of compassion, inconsistent enforcement, and disregard for resident experience have made it a place I no longer feel good about calling home.

i moved into integra heights end October this year - at present i want to comment on the…read moremaintenance team . They are an AMAZING team, They are prompt. polite, and very willing to help. A pleasure to deal with

f you're searching for a fantastic place to call home, look no further than Winter Woods Apartments…read morein Winter Garden, FL. his community offers the perfect blend of comfort, convenience, and outstanding service. Here's what sets Winter Woods apart: * On-Premises Laundry: A hassle-free solution for your laundry needs. No more long drives to laundromats! * Variety of floor-plans: With three distinct layouts, there's a home to suit everyone's needs, whether you're flying solo or settling in with family. * Incredible Value: Affordable pricing in a prime location, proving that great living doesn't have to come with a hefty price tag. The friendly and professional office staff makes you feel welcome from day one. Deedee, the property manager, is a superstar! Her straightforward, solutions-focused approach ensures every question, work order, or request is handled quickly and thoroughly. She's not just there to lease you an apartment--she's dedicated to making your experience exceptional. Backing up Deedee is Leonardo, the maintenance manager, whose expertise and commitment to excellence are unmatched. Every repair is completed to perfection, leaving you confident that your home is in great hands. Under new management for just five months, the changes are remarkable! As a resident of three years, I've seen firsthand how this team bends over backward to ensure the apartments and premises are clean, manicured, and, most importantly, very safe. Location, Location, Location! Nestled in a tranquil setting, Winter Woods Apartments offers unparalleled access to everything you need: * Minutes from downtown Winter Garden. * Close to major highways, including the Turnpike and expressways. * Convenient to premium shopping centers, restaurants, medical facilities, and more! This community strikes the perfect balance--it is close to the action without the noise and chaos of crowded city living. If you're looking for a peaceful, affordable, and well-maintained place to live, call Deedee today to schedule a tour. You'll be glad you did. And don't forget to mention that Frank sent you! Winter Woods Apartments isn't just a place to live--it's a place to love. Try it and experience small-town charm with big-city convenience!

Under the new management things have been 100% better. They respond to emails and work request…read morepromptly. my favorite thing about WW is that it is a quiet family friendly environment.

this place is horrible. They only had one good office attendant Kerry, but this place charges for…read moreeverything! The "valet trash" is the worst. they skip days and then fine you for having more then 2 bags of trash. They charge you for a superior package lockers and then throw all your stuff in a giant locker with everyone to dig through. Luxury where??? The front office is cold and not welcoming. They treat you like a burden. Live anywhere but here.

They claim they are luxury apartments. They allow the trash to pile up, although they charge $30…read moremonth for "Valet Trash" service. Looks more like a NYC tenement building. Can't hardly walk on the grass without stepping into dog feces. Management can't seem to keep the poop bag dispensers full so the problem is only exacerbated.

This Charming little apartment complex comes complete with laundromat, pool, and a big Field that…read moreleads to a small dock you can sit and enjoy a beautiful view of the lake

The women in the office do nothing but gossip and try their hardest to make the lives of current…read morerenters more difficult in hopes they'll leave, so new and higher Income renters can move in. They care more about WHO is renting than the upkeep of the complex itself. Allowing paneling on buildings to consistently stay torn and ripped off, not fixing AC in common areas for months, regulating how much trash and what trash renters are allowed to throw out(but only after they've had half of the trash cans on property removed), regulating the use of cameras, regulating if when and how long renters can have a guest over, regulating when and how long renters can use common areas such as the pool and gym, regulating what renters are allowed to keep on balconies/patios, and for some weird reason they want to try to regulate what renters are wearing.....they keep the office doors locked and majority of the time refuse to open the door when you knock. They very rarely answer the phones. If you have an emergency good luck gettin in contact with someone.. the office is constantly calling tow companies to come remove cars.... I watched a women back into a parking spot so she could take in her groceries, and the moment she went inside a tow truck was trying to take the car...people are constantly walking around in the middle of the night looking into cars and checking car doors, my neighbor just the other night heard someone screaming and banging on their door at 2am, their children were terrified. 10/10 would never recommend this complex. Ever. The old management was kind and caring towards renters. They used to care about he well-being of the people in this community. Since going under new management these new owners only goal is to make more money. I've heard the women in the office speak on how they wish all the low income renters would just leave just so they could charge more... they took this place from being a loving and welcoming community to one that gossips, talks down on and actively tries making the lives those less fortunate more difficult for no reason.

I'm Loretta and I have loved in Ctry Grdn apts for 3 yrs,and I love everything about the community,…read moreI have no complaints about maintaince,my repairs have always been taken care of in a very timely manner,they are always cleaning and maintaining the property.the lawn is beautiful and well kept, the buildings are being pressure wash as I type! I enjoy the workout rm and the peaceful living ambiance! Yes the rent it's a little pricey but worth every dollar...you get what you pay for! And that's my take!!!!!

The noise levels here are absolutely insane. The worst I've heard in over two decades of renting…read moreapartments. The walls and ceilings are so paper thin that you can hear every footstep, chair sliding, and conversation as if it were happening in your own apartment. Frequent issues with break-ins, theft and dog poop EVERYWHERE. Management cares more about scheduling food trucks and pool parties than addressing the real issues. Don't be lured in by the location - AVOID AT ALL COSTS.

Resident Beware! Not all that shines is gold!…read more Without a doubt this is the worst built and worst managed community around. We have lived all over the world and this place takes challenges to a new level. Let's start by saying that we have never had a single complaint against us, never a single late payment, etc. Here, we were forced to either change apartments or move out because management couldn't resolve our situation that kept us with little to no sleep for two months due to a combination of a neighbor that was up all night and a building with paper thin walls and floors all together. Imagine living in a place where you can hear every noise and movement from your neighbors. Forget the right to "quiet enjoyment" afforded to you by the law. It simply doesn't exist here. Add to this a management team that is incapable of handling the situation and when they cannot, you become the target of their focus and they place all the burden on you to resolve the situation at your cost. Disregard children in their school, your work. Any cost of any type that impacts you (emotional, financial, mental, etc...) Add to this, there was an alarm going off for one month in the lobby every night from 8:00 PM to 8:00 AM every day for an entire month. Their response, "we are waiting on a part...". Go figure that this is ok with them, again at the resident's expense. This place is focused on shareholder return, occupation rates, bottom line revenue, and hiding reality. The office simply never answers the phone. If you want something, you will need to go to the office during business hours and hope you are lucky getting resolution. We hear that there are over 30 units currently available. You wonder why people are leaving in swarms. It is a common poolside topic of conversation. Take a look at the grass next to the pool, directly in front of the office, etc. It is horrendous. Did we mention the bear running across the parking lot. Did people get warned about leaving food out in their cars? They are hungry. Let's see when somebody gets home one night with a bear looking for food... Renter beware! Go elsewhere. You will pay premium price and get a subpar product!

Great place to live and pet friendly, super clean and great neighbors, such great events.read more

I am grateful I finally made the decision to move my mother to Overture Hamlin . She is now part of…read moreone of the most incredible communities now all thanks to the amazing staff. Kristen is so wonderful at creating such a great environment for her residence and all of the activities are incredible