Ok, so I have never flown Alaska before but so far I'm impressed. Both flights were very…read morecomfortable and the air staff was very friendly and attentive. The longer flight offers two rounds of nonalcoholic drinks and snacks. You can preorder food for the longer flight too. They have inflight snacks you can purchase if you didn't preorder food. The airplane had 3 restrooms on the back for commoners and 2 at the front for royalty. That's it. Will flight with them again

I had an excellent experience with Alaska Airlines. I am writing this review for two Alaska…read moreAirlines employees at the Redmond Airport in Oregon: Joshua and a very nice lady which I did not get her name. We had to use the wheelchair service at the airport for my mom and the lady assisted my mom to get through TSA and to the terminal. She made our experience hassle free and getting through security was a breeze. Once we arrived at the terminal, Joshua took exceptional care of my mom and I for our departing flight back to SFO. It was not a full flight so he was able to move our seats closer to the front of the plane to make it easier for my mom. He did everything he could to accommodate my moms limitations which was a relief since traveling is stressful. When it was time to board the plane, the lady assisted my mom by pushing her wheelchair up the steep ramp to the plane. Thank you to the wonderful staff at Alaska Airlines for making our experience a great one.

A small regional airport with the convenience of not having to fly into Portland and drive a long…read moredistance for a weekend getaway in the mountains. The short/long term parking is just outside the airport doors. The luggage is picked up just inside close to the car rental area. There are some educational areas with displays showing some Redmond history and local artifacts. When flying in out of this airport, you walk out onto the tarmac area to where the planes are located. There are porters to help those with special needs. There are only a few gates, so there is no need to worry about crowds, whether coming or going.

I love this airport! It's a tiny little airport in Central Oregon that is very family-friendly…read more There's a small play area near the baggage claim for when you arrive, and another one near the gates when you're waiting to board. They just have one restaurant here, plus a vending machine. We've eaten at the restaurant before and it's pretty good. They also have a nursing room and family restrooms, so it's easy when you have babies and littles with you. The staff here are all friendly and we got through security in no time.

My plane was supposed to leave at 5:00 am, it's 6:53 and we have not left the runway. Do you know…read morewhy? Because there was an insufficient amount of oil in the plane. I wonder why this was not checked before everyone boarded? No mechanic on duty so we wait. Very frustrating. I am thankful that it was noticed but come on United, this should have not been an issue. Now I am going to miss a 50th wedding anniversary celebration and it's all your fault.

12 hour delay to get to San Francisco. A holiday hell in Redmond. Should've just rented a car.read more

I really like American airlines, I feel they really have their customers in mind when it comes to…read morecomfort. The seats on the plane are comfortable, there is good leg room even in the back of the plane. They have good free snacks. If you have a American credit card your first checked bags are free. The Admiral's club is great if you have a long layover. Most of all they get you where you need to be on time!

I almost never send reviews as experiences can change depending on different interactions. As a…read morewhole I believe AA is a terrible company and does not value its customers well. I have been burnt by AA on several occasions including their website crashing and charging my card and not giving me tickets, their customer service department says it's limited in what they can tell customers and cannot offer any assistance. Most of the time when you try to talk to the customer service in person they refer you to calling the phone service that will not work and will not resolve your issues. When flying last Sunday 6/15/24 in Redmond, OR the pilot backed out the plane and we waited on the tarmac for an hour just to tell us that the plane was not flyable and instead of canceling our flights and giving us reimbursements and trying to book us through another airline they had us wait for 5 hours in the airport till the mechanics told them the same thing (the plane was not flyable today). Due to all the stress and frustrations I am choosing not to ever fly with AA in the future and if you ever have these issues with them I would encourage others to do the same.

We flew from Redmond, OR to Las Vegas on Sunday, 11/19. Our first leg to Salt Lake City was on…read moretime. But on arrival we found our leg to LVG was delayed an hour. Then two hours. The plane was at the gate just sitting. We were told it was an air traffic control decision. After boarding we taxied to the tarmac only to return to the terminal bc the de-icing system wasn't working. We stayed on the plane about 20 mins. while the mechanics worked to problem only to be deplaned after no solution. It took another hour before another plane came in, emptied its passengers, then got us and our luggage onboard. Lastly we were held on the tarmac again for half an hour waiting for the go ahead to take off from air traffic control. When we finally got to Las Vegas there were no wheelchair drivers available to take us to the baggage claim. It was supposed to be prearranged through Delta. At no time were we offered any compensation or even free drinks for first class.

I went on vacation with my daughter and her two small children back in August to Disneyland. We…read moreflew on Delta Airlines. Everything was fine until our return trip. They cancelled our flight because a crew member didn't show up. They weren't able to get us on a flight until the next day. Meanwhile we had to find a hotel, get transportation to the hotel, my daughter missed work for a day, which she didn't get paid for. I filed a claim with Delta last August. They resolved the claim in September for $453.00. I never received the money and I've spent 30+ hours on the phone and messaging robots trying to get my money. Their customer service is horrible. I've been transferred from one person to another because they don't properly train their reps to solve multiple problems. I'm so fed up.

They've always been on time and courteous and have always done a great job! We have used them…read moreseveral times for airport shuttle service.

I called them on Monday to reserve for a Friday pick up at Redmond municipal Airport…read more No one showed up and no one answered my phone calls or texts. I called Taxis of Bend and someone came right out to get me. This person was a pleasure to talk with and the Taxi Service was excellent. So if you need a taxi, do not call Redmond Taxi Service! Call Taxis of Bend!! It is now an hour and a half after the original pick up time and I still have not heard anything from Redmond Taxi Service. An apology would be greatly appreciated.

entirely a shitty service, rude driver very unprofessional and out ragous charges, will never use…read morethem again

Lyft gets a zero rating! I had a pick up scheduled for two days picking me up to go to the airport…read morefor a flight and they, Lyft, sent me a message 15 minutes before pick up and canceled with no explanation no alternative. Do not use Lyft in Bend they're unreliable!