Heathrow express is fast and easy way to get to downtown London…read more I normally buy a ticket from a staff before I get out of the secured area. Credit card is accepted. Not many people know this (or at least people I talked to so far) that if you are a star alliance gold, complimentary upgrade to the first class of seats are available. No need to buy first class ticket, just show your card to the attendant and take an available seat. Seat is pretty comfortable and get to charge your phone while on board. Short ride felt really short. WiFi worked good for quick email check.

If you value your time, this is worth every penny. Get from LHR to central London in fifteen…read moreminutes. I believe this is the most expensive or one of the most expensive train journeys on earth, in terms of distance + cost. The train itself is basic, nothing special considering how expensive it is, but it is truly efficient. The only thing is that if you are planning to grab a taxi/uber at Paddington, it definitely decreases the efficiency (I had to wait 15 for the Express train, then walk across the street and wait 15 minutes for an uber to my hotel which took 30 minutes - if I had just taken a car from the airport it wouldn't have been that much slower, but that's also assuming minimal traffic).

My business partners and I are planning a trip to several cities in Europe, and we hired an AAA…read moreagent to arrange our accommodations and rail travel through Railbookers. Everything was set, but then our AAA agent informed us that several of our train schedules had been changed. While one train was rescheduled to an earlier time, which is manageable, the change to our first train from Barcelona to Girona is unacceptable. Not only was the time altered, but we were also downgraded from first class to standard--not even business class. Although they plan to refund the price difference, this is simply not okay. When did customer service become so poor? Telling us, "Your tickets are no longer available" is not customer service, nor is it a solution. Travelers make specific choices for a reason, and it's frustrating when those preferences are disregarded. If you can't do your job properly, perhaps it's time to consider a different career. AAA might want to reconsider partnering with this third party, as these kinds of unacceptable situations are likely to continue if nothing changes.

I lost about $8,000 through this company despite having travel insurance. My mom and dad became…read moresick and had to go home. Because I continued to travel their train tickets, plane tickets and excursions were not refunded. Avoid this travel agency all together

What a last minute decision! I swear I love social media! Anytime I travel- I follow certain…read morehashtags on Instagram. And for this holiday, it was any "hashtag" related to London. So, on my feed during holiday- I see this picture of a steam train that travels one way to Windsor Castle! Well, since this is a limited service (Tuesdays only from June- September 2019) departing from Waterloo Station... it's a must! I mean, hubby really likes steam trains... and since we still had Windsor Castle on our To Do list... it was a win win. We booked via Steam Dreams website on their Royal Windsor excursion! There are a variety of departure times (but, if you wanna see the Changing of the Guard at Windsor- take the 8am train). I booked ourselves the champagne brunch and had no idea this gave us seating in a First Class Pullman car!! Prior to boarding- we took videos & photos. The conductors were cool enough to allow me in the furnace chamber!! How cool is that! I was afraid to slip in there or even touch anything w/ out proper work gloves! LOL Yes, it was hot in there and that fire burned bright. We even met an employee who told us about his recent Amtrak journey in America. He rode from San Francisco, Chicago, to New York!! While enjoying the plush first class seats, passengers aren't necessarily cramped. Which is fine by me. Our server was polite and attentive. The journey to Windsor was very smooth. I was really surprised by the quality of food too. Our granola yogurt parfait was a simple serving. The eggs Benedict was delicious. You can never go wrong with Béarnaise sauce. I'm not really into English muffins- but here- they are slightly toasted to give the edges a golden touch. And the inside was still soft enough to slice your poached egg. The shredded ham was not overly salty. Just perfect.

From the owner: Step aboard one of our new range of seasonal Steam Express trips and from London Victoria to…read moreexperience the magic of steam train travel. Offering shorter trips and family experiences there is something for everyone, whether it be a trip with Santa, a visit to Windsor or a romantic evening dining train. Steam Dreams offers a number of popular UK day trips and holidays by steam. These include journeys to the Highlands and Islands of Scotland and short breaks to Edinburgh, Wales, The Lake District and Cornwall. Find out more about Steam Dreams by visiting our website.

A lovely little miniature railway that kids will love and parents will enjoy more than they will…read moreadmit. It is made most special by the lovely people that run it who wave and could not be nicer to passengers, the train and the railway as a whole comes from love of what they do and after a ride it is apparent. I hope this little railway is around for years to come and as long as it is is, if you are a 'big kid' or have actual children it makes Littlehampton worth a visit.

Knebworth is a station serving the small village of Knebworth as well as Knebworth House…read more The station was opened in 1884 by the Great Northern Railway on its main line, which had itself opened in 1852. The station has a small ticket office with part-time opening, and ticket machines for self-service purchases when the office is closed. There's a small kiosk selling drinks and snacks on weekday mornings, a few parking spaces and bike racks. There are four platforms, of which 1 and 4 handle most of the services. 2 and 3 are normally closed to passengers by barriers. There are basic weather shelters. The platforms are accessed by stairs - there is no level access. Services are provided by the Great Northern Railway. The normal off-peak service pattern is a half hourly, alternating between Peterborough and Cambridge northbound and London Kings Cross southbound.

Whenever I arrive into Heathrow and see the pressure salesman saying anything to sell tickets on…read morethe Heathrow Express I wonder what their commission is or if Heathrow tell them to say anything. The amount of times these reps say it's the only way to get into London, it's the quickest way when of course the London Underground is cheaper and faster to get to some parts of London. The trainsets are Siemans electric trains and are pleasant enough though a bit old now. Ticket prices per mile are very expensive.

Nightmare terminal 5 second floor…read more I tried to cash two travelers checks. I ask if my drivers license wold work as ID and was told it would. Was then berated for not having a clear signature. Got passport and was made to resign checks repeatedly until the clerk was satisfied. When I left I was berated for not being thankful. I was embarrassed and treated like a five year old school boy. Not reasons to give thanks. Use another location if you can .

Thoughtful, prompt and courteous service! Traveled with a party of 3. Couldn't beat the price and…read morevalue of having been met outside arrivals and lead to a waiting car! Compared the cost of a £25/per person Heathrow Express ticket price for 3 adults, selecting Simple Airport Transfers was a no brainer. Would definitely use them again. Thanks!

Needed to get from Heathrow to Stansted airport. Had to catch a flight from Stansted to Stockholm…read more Driver greeted us at the terminal and wasted no time in getting us to the parked limo. He made good time. He didn't chat much. We were pretty happy about that. It was early in the morning. We had just gotten off a flight from DC. Helped unload our bags at Stansted and pointed us in the right direction. We made our connection.

We utilized Blackberry twice on a recent trip 1) from Heathrow to Southampton hotel for overnight…read morestay; then 2) Southampton cruise terminal back to London proper. We were group of four with large size luggage. Both quotes & bookings are done via email. Once you receive a quote and are ready to pay there are several payment options offered. I used PayPal. Both pickups were easy. On day of pickup at LHR I got a text alert from Blackberry & the driver regarding where the car was and estimated arrival time. The driver met us at the suggested meeting place at LHR on time. Ditto Southampton cruise terminal pickup with a drop off at our London hotel. I'd booked with Blackberry if I'm ever in London again.

The driver didn't show. They had no idea until I contacted them from Heathrow. It took forever…read morewaiting to get a replacement driver. No offer of discount.