Started back in the summer that a loud alarm kept going off indicating the refrigeration unit was too warm. After weeks of texts and calls they set a repair person. He said low on coolant and needed to be replaced. He did show us how to clear the alarm each time it went off though. Several more weeks of increasingly alarms and the threat to have to remove all their product. They promised a replacement. And even sent the same repair person back at least one more time. Finally someone came in unplugging the unit, and threw some hostess products inside, my guess to hide the fact it was a broken machine. Fast forward to months later the same broken machine, hopefully not the same donuts, and all we get is excuses that parts or units are on back order. I can't imagine this is the only workplace experiencing this level of service. read more