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    Avamere At Newberg

    1.0 (1 review)
    Open Open 24 hours

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    8 years ago

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    The Ackerly at Sherwood by Leisure Care

    The Ackerly at Sherwood by Leisure Care

    3.0(5 reviews)
    6.6 mi

    My mom lived in the Ackerly for a very short period of time before she passed. However, our…read moreexperience was far from perfect. While the facility itself is gorgeous- behind the scenes it's not so peachy. I used to dread weekends because that's often when they utilized their agency caregivers (many of whom were inept and couldn't even do a proper transfer from bed to wheelchair). I had a certain incident there where one of these caregivers gave ME a controlled substance to give to my mom in case she needed it. Totally not okay and against protocol. I reported it. The Ackerly told me they were discussing it, but never got back to me. I had experience with caregivers trying to put my mom to bed at 6 pm like a toddler. When asked I was told "Well, that's always when we put your mom to bed." You will get tons of attention and questions answered before you move in and right after. But, the communication quickly ends- I experienced many unreturned emails and telephone calls. I realize this is a petty comment, but after my mom passed we never even got a condolence from The Ackerly. Not even a Hallmark card in the mail. In summary, while The Ackerly looks pretty, what goes on behind closed doors certainly isn't. Hopefully this review won't also get deleted.

    Do business with these people at your own risk! My wife and I were residents for a brief period…read more She was in the Assisted Living category, which I didn't need or want. They advertise Independent Living, and that's the level, I requested. Guess what? Ackerly lumps everyone into either Assisted or Memory Care and won't honor Independent Living! After two weeks there, we gave notice to move out and seek care elsewhere. The director of Health and Wellness being our reason. Best advice: Do not sign anything without review by your attorney. You need an escape clause in the event of sub-standard care that you feel you might be receiving. I am still getting bills from Omnicare, a commercial pharmacy, long after we moved out, for medication, which I never authorized or needed. I'm being generous with a two-star rating, only due to the ladies at the front desk, who are pleasant, contrasted with staff members!

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    The Ackerly at Sherwood by Leisure Care
    The Ackerly at Sherwood by Leisure Care
    The Ackerly at Sherwood by Leisure Care

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    McMinnville Memory Care - Pacifica Senior Living McMinnville, 320 SW Hill Road, McMinnville, OR 97128. Memory Care. Tours daily, 7 days a week.

    McMinnville Memory Care

    3.5(6 reviews)
    14.8 mi

    Pacifica is home. The staff is loving and supportive and this is real not lip service. Mom had to…read morebe in a rehab place briefly and these two facilities are worlds apart. Pacifica is probably the best memory care in the Pacific northwest. The director and staff came to visit mom and to offer support to us. This is family. The rehab place smelled of urine and was dirty and didn't seem to care about their patients at all. 45 minutes to answer a call light ridiculous. We are so relieved to have mom back at Pacifica. Thank you for your love and support and your dedication to your residents and their family. We love you

    If you love your family member, don't let them live here. Many of the med techs and Caregivers are…read morevery wonderful and do their best. However, management could care less. When care staff notified management that they were low and almost out of incontinent supplies, management told them "they have to work with what they have". Sadly, not enough incontinent supplies is the norm at this facility. They don't have enough staff for the high acuity of the residents which leaves care staff only able to do bare minimum and sometimes not even that. Most residents rarely have the opportunity to shower because there simply isn't enough staff to assist with this. By rarely, I mean a month or more. Residents who are able to call for assistance are left waiting extremely long periods of time. This is partly due to poor staffing and partly due to their absurd call light system (call lights notify pagers that the med techs have and the med techs are responsible for walkie-ing the caregiver. If a med tech is on break and another busy, the care staff doesnt even know about the call) On one occasion, a resident who was on hospice and was actively dying in his wheelchair, was not allowed to return to his bed in his room because the maintenance worker was painting the room (why someone would paint an occupied room in a memory care facility is beyond me). While the room might be freshly painted, they are rarely cleaned By housekeeping. The housekeeper prefers to clean near the offices and common areas. I saw dried poop in a residents shower sit for over a month before it was cleaned. If my loved one needed memory care, I would look elsewhere were.

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    McMinnville Memory Care - Pacifica Senior Living McMinnville, 320 SW Hill Road, McMinnville, OR 97128. Memory Care. Tours daily, 7 days a week.

    Pacifica Senior Living McMinnville, 320 SW Hill Road, McMinnville, OR 97128. Memory Care. Tours daily, 7 days a week.

    McMinnville Memory Care - Pacifica Senior Living McMinnville, 320 SW Hill Road, McMinnville, OR 97128. Memory Care. Tours daily, 7 days a week.

    Pacifica Senior Living McMinnville, 320 SW Hill Road, McMinnville, OR 97128. Memory Care. Tours daily, 7 days a week.

    McMinnville Memory Care - Pacifica Senior Living McMinnville, 320 SW Hill Road, McMinnville, OR 97128. Memory Care. Tours daily, 7 days a week.

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    Pacifica Senior Living McMinnville, 320 SW Hill Road, McMinnville, OR 97128. Memory Care. Tours daily, 7 days a week.

    Friendsview Retirement Community

    Friendsview Retirement Community

    2.9(7 reviews)
    1.2 mi

    My in-laws paid their $150K move-in fee on the basis of the promises made over the course of…read moreseveral years that the rent and minimal fees were all inclusive. This retirement community was supposed to be economical, safe, and convenient. Meals were supposed to be discounted, with many services like a shopping shuttle and medical transportation included. In truth, they could have lived in a bigger, more luxurious room at the Best Western down the street and eaten all their meals at a local restaurant for less money than they ended up paying. After move-in, the free shopping shuttle and medical transport were shut down because Friendsview "couldn't find a driver to hire". This, to my knowledge, has never been subsequently addressed. Their 500 sf apartment cost them $1200 per month, initially. They ended up cooking their own meals because meals were $12 each ($72 per day for 3 meals for 2 people). Eventually, my FIL had to go into the Friendsview memory care program, which was supposed to be a greatly discounted program for residents of Friendsview. Thereafter, the monthly rent and fees amounted to $3000. That did not include supplies used in the memory care unit. They were charged for every item supplied, every aspirin, and every latex glove at exorbitant rates. To add injury to insult, workers in the memory care unit mismanaged my FIL's medication. Because one of the medicines was causing him to slip into unresponsiveness , his doctor ordered it stopped. When he was found unresponsive a few days later it became apparent that he was being given the medication despite a note in his chart to stop that medication. My in-laws granddaughter is an RN, and when she questioned why the drug was still being given staff argued with her that it was doctor's orders. The financial burden was more than my MIL could sustain long term, so when my FIL died she moved out, abandoning the $150K buy-in money. Our experience is that these people are dishonest, uncaring, incompetent, and will squeeze every penny out of their clients that they can. Avoid this place like the plague.

    I was on staff for a short period, several months. I found the management to be very poor at…read morecommunication with staff. They provided zero training. Overall, very disorganized on the management end. Disappointing. Mission was just a statement, not a fact.

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    Friendsview Retirement Community
    Friendsview Retirement Community
    Friendsview Retirement Community

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    Avamere At Newberg - retirement_homes - Updated May 2026

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