Porthaven has been amazing staff and truly works for their residents. I would recommend this place…read moreto everyone.

Porthaven is a wonderful skilled nursing facility with an amazing, compassionate team. The staff…read moregenuinely care about the residents and go above and beyond to provide excellent care while treating everyone with dignity and respect. There's a strong sense of teamwork, and it's clear that resident well-being is always a priority. I would highly recommend Porthaven to anyone looking for a caring, supportive place for their loved one!

I've had an Incredibly weird experience twice now. About 3 years ago we toured the place as…read moreprospective renters, for my grandmother specifically. We were interested initially due to the social media posts about it being an active community, which was a huge selling point for us. We ultimately did not choose to move our grandmother here due to lack of communication. They would request something, and then go silent for weeks at a time. Fast forward, and I'm now a nursing student looking for part time work. Arcadia came up and I decided to apply, heard back immediately and scheduled an interview. I'll keep my experience short but my "interview" or lack there of with Austin Black was something I have never experienced in my decade in healthcare. It will make a good dinner conversation for years to come. Overall, a sloppy facility plagued with poor communication, inconsistent follow-through and seemingly incompetent leadership.

Arcadia is wonderful. So many activities to keep residents engaged. The food is amazing and they…read morehave baked goods out all the time!

I moved my father into Miramont Pointe from California for assisted living, and the staff made the…read moretransition go very smoothly. He loved his room, the staff and the food! Miramont Pointe did an excellent job of caring for him and making sure all his needs were met. The administration made the move in process (including paperwork) easy, and they were always professional. I would definitely recommend Miramont Pointe.

We moved our parents to Miramont Pointe almost a year ago. We have found the staff to be very…read moreattentive and responsive to their needs. We are so pleased with Miramont Pointe that another family member is moving there. Thank you Miramont Pointe for taking good care of our loved ones.

POSITIVE STAFF INTERACTIONS Staff is warm, friendly and…read moreprofessional and dedicated to providing quality care. Living in Murray Highland has a supportive environment and teamwork among caregivers, making transitions smoother for families. We welcome you to come by for a tour and meet the staff!

Do Not Place a loved one here!…read more The prices are very high and the quality of care is very low. When I toured I witnessed the director ignoring residents and being oblivious to the loud, cold and chaotic atmosphere. The two large common rooms are under furnished and sparse in warmth and decor. The large TV on one wall was turned up so loud that we had to try and talk over it and again, the director Eugene, was oblivious. I watched the director Eugene ignore a resident complaint and turn away from him in a dismissive manner without care or concern or a plan of action. I saw a resident holding onto a wall rail in need of a Walker because it was too painful to walk unassisted and there was no staff available to help her. The environment was chaotic and felt dangerous and neglectful. I ended my tour abruptly and will be filing a formal complaint with the state. It is clear this company operates for profit with no knowledge of how to run a safe and effective Memory Care facility. Horrible. facility!!!

broke my hip and needed a skilled nursing facility. Fortunately I was able to get admitted to…read moreHolladay Park. Complete professional staff of OHSU doctors, therapists for PT and PT were top notch and experienced. Staff was responsive, food was good. If was able I could have gone to their sit down restaurant. I was even able to get a haircut in their Salon before I left. the only negative is it was impossible to connect on the phone to try to get a room reserved, way understaffed there but that is the only place that was an issue. Finally, my son went to the facility and was able to meet with them and reserve a room. I would go back in a heartbeat if I had the need.

I was there for a luncheon, and I could sense already what kind of review I'll be giving them, the…read moreMINUTE I entered the door. A good customer service greets you with a smile, doesn't it? This lady was grumpy and it looked like she already put on her overtime. Maybe she did! But that was strike 1. The ladies in my team (1st meeting with them all) were cordial and polite, so nothing much to write about them, but I did met a new friend, or should I say an old friend . . . . so I have someone to sit & converse with. Here comes the manager of the food & beverage department, serving us. She smiled, when talking with us, but she wasn't smiling when she walked away. I don't expect someone to smile all day, like 100%, I don't. . . but the kind of reaction I was reading was . . . . her staff aren't there because of cut-backs. That kind of smile, so she's putting more hours. Probably another reason why the reception was 'grumpy? The manager, did gave me the drink I asked for, so that's a bonus. Now comes the food. There are many selections there to choose from. The oil & vinegar dressing was very, very thick. What makes oil & vinegar thick? Beats me! Cornstarch? Flour? Glue? LOL If I wanted thick dressing on my salad, I would have chosen Ranch or Thousand Island, maybe Blue Cheese? I was hungry, so I have no choice but eat all that I picked, plus a small slice of chocolate cake. Yum! One lady had very little on her plate, my rooster could eat that, and she's got good control if she was trying to lose weight. Or it was just not appealing to her. But why would anyone pay $9 for a buffet, if you're gonna eat like a rooster. My new friend tried their soup, she said it was VERY hot, but good. OK, now it's raining so hard. So I stayed a bit longer, but eventually I have to walk out back where I parked my car, but I don't like getting wet, not even for a spit. I asked the lady @ the front desk, if there was a back exit, and again, she was grumpy @ me, no smile, and the tone of her voice just shows she's now getting mad @ me. I also met up with the food & beverage manager, again . . . . and she pointed me where the bathroom was, but still no smile, like she had a lot in her mind. Was her job hanging by a thread, and overworked like all the rest of us? What ever the reasons, THEIR EMPLOYEES just doesn't have the hospitality one gets when they walk inside a room. UPDATE: I did an event here, and I can tell you how the people who lives here behaved, including their employees. SOMEONE must have read my 1st paragraph, because they now have a very friendly GREETER working behind the reception desk! Thanks for that! They are like a large family, they are helpful, friendly, and they have many people who are residents volunteer - getting more involved than other retirement facilities I've visited. They have activities to get them more involved, and as volunteers, you are part the 'community'. It's not like, you go out to have a meal, then go back to your room. Their gift shop are run by volunteers. Because of my observations, I will add another star!

I recommend touring this place, meeting Marta & her team. My father had a devastating fall one…read moremorning due to which he was not able to live independently back home. He lived at the Milwaukie Adult Care Home about four months and was well cared for. This place is new and very well maintained. Bright and clean. Good meals and personal care.

Marta and the team a Milwaukie Adult Care Home have been providing awesome care for our mother…read moresince early 2024. As mom transitioned from rehabilitation to full assisted living needs, the team has provided excellent communications and support for us in support of her care. The transitions from private pay to Medicaid were much smoother than they could have been because of the experience that Marta and team bring to those processes. We would recommend this team if you want a compassionate, professional and effective group to work with.

My mother has been a resident of Mapleview Manor since May of 2023. I chose the facility after…read morewitnessing the exceptional TLC a close friend of the family received here and when it was time to choose a spot for her knew just where to go. From the moment you walk in the door you feel the warm atmosphere as you are greeted by staff and begin to see and hear and smell the things which contribute to the culture of this facility. The staff obviously share a common mission, purpose, goals and truly care not only for the residents, but for families and for each other. The facility is always sparkling clean no matter what time of day you arrive you find your family member and their surroundings fresh, clean, neat and tidy. In addition there is a lovely secure outdoor area (seasonably available) with a lovely gazebo, which can be accessed from the living room and it is a lovely place for families to visit with their resident. I have witnessed many residents enjoying this area last summer and my mother in law especially enjoyed this area. And finally...Office staff are easy to work with., great about communicating in a timely manner regarding urgent care needs and other matters. ml Thank you Mapleview Manor Staff!

My sister did a LOT of research to find a great home for our mom after a negative experience in her…read morelast residence, and we hit the jackpot with Mapleview. I cannot express the level of gratitude that I feel towards Raluca and the staff. My mom is so much more content, she's more talkative and cheerful, and she's healthier now than she's been for the past few years (I think it's because the food they prepare is so fresh and healthy). Miriam the nurse is so attentive and caring and Raluca really understands the needs of her residents. The whole staff is so helpful and kind. It just feels positive there - it's always extremely clean, it smells good, and all the residents seem calm and happy. I couldn't recommend it more highly!

They do not walk their talk. Understaffed, high turnover, communication is hilariously terrible.read more

The quality of care has steadily declined over the years which is a shame because it's a beautiful…read moreproperty. Unfortunately wouldn't recommend at this point.