Charlie the manager been in the biz long time... excellent quality service at a great value!!read more

Over priced...not worth it go to Walmart way cheaper... they charge double the price for…read moreeverything..

I went to American Lube Fast on Navy Blvd., in Pensacola. Tony and Dan worked on my vehicle. They…read morewere fast, courteous and professional. Great service. I definitely recommend this place.

Worst service ever! Air filter cover box not installed correctly, after oil change engine cover…read morebolts loose, had my tires rotated now I am worried that's loose also. No safety....never again, no thank you even if it's free...

I want it to be clear, that any negative connotation from this review is not toward the workers…read morethat were there. They did a professional, courteous, and when they finally got to me, efficient and quick oil change. My only negative is directly for who manages the schedule. I waited an hour behind one car before they even started my change. It wasn't because the workers were not working, but solely on the fact that they were understaffed. The three workers running the garage never stopped working. They were cranking out cars as efficiently as they could. But because there was only three people there, they could not handle the amount of cars lining up. They had to hop on one, advance the line for that stall, jump to the next, take care of them, advance the line, then hit the third. It was non stop for them. If there were two or three more workers there, the wait would not have taken so long. Even with their non stop customers lining up, they didn't falter or sacrifice their work. They stayed professional, they stayed motivated, and they did it well. I can change my own oil, but it is the convenience of pulling up, staying in a car, and getting out quickly that makes the price worth it. With an hour wait, not so much. But any manager or owner reading this, hire more excellent people like the ones that were there when I went through.

This location is a liability nightmare. I brought my car to…read moreTake 5 for a basic oil change and left with a destroyed engine due to their negligence. After charging nearly $400 for unnecessary add‑ons, the low oil pressure light came on within minutes. They performed a second oil change, and the car failed again--this time in traffic on a busy highway where people are getting off of work and trying to get home. My vehicle sensor started I had no oil pressure, knocking loudly, and refusing to shift. Ford's diagnostic confirmed the cause: no oil in the engine block, metal contamination, and a fully locked engine. In other words, Take 5 failed to perform the most fundamental part of their job. Instead of taking responsibility, the store pushed me into a claims process and third‑party assessment while I'm left without a vehicle, transportation, or the ability to work. This was not an "honest mistake." This was gross incompetence that resulted in thousands of dollars in damage and a complete loss of livelihood. I strongly advise avoiding this location if you value your safety, your vehicle, or your legal rights.

I have to amend my original review. After I left it, their Vice President Adam sent me a message…read morestating they wanted to makes things right. He advised me to stop by the next time I went to Pensacola. It took a while to remember that offer but I finally dropped by again and BOY, did they do me right! They cleaned my automobile in spectacular fashion. Adam was actually there and helped. They got the roof, inside, wheel wells......I mean, my car was shining and it had way more dirt and dust on it than the initial visit. And they did all of it for free. They really went above and beyond to rectify things from the first time. If I decide to get my car washed in Pensacola, I'm coming here. I appreciate all y'all did, Adam!

Wanted to get my car detailed because planning on selling soon. Got the bumper to bumper package…read morewhich included the express wax, carpet shampoo, interior super clean, and upholstery cleaning. The wash was just through a hands free drive thru and obviously wasn't going to get everything but there were a lot of spots, bird poop, tar, and leaves in the window crack. There was also white liquid stuck to the side of all of my doors, like it wasn't wiped in properly. They left a towel on one of the floor mats and a bottle of liquid in the backseat. Part of the backseat wasn't vacuumed at all it looks like or shampooed. Wasn't very good service for $150. Could've done better myself for $10. Should've checked it over more at the place and complained.

Had a wobble in the steering wheel. After my mechanic replaced wheel bearings and rotors it was…read morestill there but not as bad. Took it to the 9th ave location and was greeted by associate who got my car in and diagnosed within 15 minutes. Was even taken to the back and shown the bad parts (control arms) and how they were moving that caused wobble in the steering wheel (undeniable truth!) given the price (very reasonable) and the price to do both sides. Was able to afford one side at a time and they worked with me!! Thankful they are honest because I have out of state plates and a shiny red camero SS Their honesty in price and their quality of service is impeccable!!! Highly recommended!

Vannoys has ALWAYS been my go-to Tire place !! They are honest and fair priced and they do great…read morework. If your vehicle is in need of a service, they are quick to let you know what's needed and how much the service will cost me... without being pushy or making you feel pressured to do the service immediately!

My name is Howard Vanover, i was able to bring my car in, and have everything i needed done to my…read moretransmission done with swiftness and cost effectiveness. Stuart and his employees were super professional. honestly the only people i would want to work on any of my vehicles and my family's vehicles. Thank you Stuart.

We have brought several vehicles to Stuart and have always been blown away with the attention to…read moredetail, fair pricing and great communication throughout the process. They have fixed things that nobody else could seem to figure out. There is a reason this business has been around for so long; they are great at what they do! If you want a team that is knowledgeable, kind and reliable, this is where you need to go.

I received Excellent Service at this location. The staff were friendly and helpful, and as a woman…read moreI came to feel very confident that I wouldn't be taken advantage of. In fact, I bought my car in because it wouldn't start, I received a call the next day letting me know that my gas tank was completely empty. LOL! I was mortified, but more so amazed that they didn't take advantage of the situation. They charged me a small fee for labor when I picked my car up and they added gas to the tank so I could fill it up at the nearest gas station! I was flabbergasted after all the bad experiences with car shops and I was enormously grateful. These are wonderful people!!!!!

Tyler and Greg were very helpful. Service was fast and efficient. They got me in quick and last…read moreminute. Will definitely return for future repairs/maintenance.

These guys ALWAYS find a time slot for me when I'm in a crunch to get my oil changed. They have…read moreconsistently gone above and beyond to make sure everything looks good for long car trips, even fixed a dent in my rim and didn't charge me so I got home safely. Would definitely recommen.

Asked for a full brake flush. Drove car back home and just happened to check the brake fluid…read morereservoir after a week. DOT3 brake fluid was dark like Pepsi or Coke. Went back to call them out on the flush. I asked for a refund because I know they just bleed the brakes at the calipers. They refused to refund me $80. Stay away. They cannot perform the most basic thing in automotive repair.