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Orland Park, IL

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Avalon Mortgage Services

5.0 (1 review)

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11 years ago

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PrimeLending, A PlainsCapital Company

PrimeLending, A PlainsCapital Company

(1 review)

I wish I can give them zero stars. Primelending erroneously sent a report to the credit reporting…read morecompanies that I was 90 days delinquent. When I called prime lending they said the report doesn't exist. I went back to trans union to tell them it's wrong. Trans union tells me to go back to prime lending to fix the report. This is going on for 3 months. I have never been late or paid less than full. Prime lending finally admitted they were wrong and that they will take care of it. They updated their system to show I was never late but my credit status is still "derogatory" when it should say "excellent". They tell me it'll take another month to fix my status. This is unprofessional and ridiculous. It takes them 4 months to fix their mistake. My credit score dropped 62 points because of their mistake. And I'm still hurting because of that. I can't buy furniture or the car I need because my credit score dropped so much. If the roles were reversed and I missed my payment by 1 day, their systems would update automatically to hurt my credit. But it takes 4 months to fix their mistake. I have never experienced such bad service

From the owner: Specialties PrimeLending is a national mortgage lender that…read moreprovides a wide array of loan products, including fixed- and adjustable-rate mortgages, FHA and VA loans, jumbo loans, refinancing options, renovation loans and relocation programs. We offer a variety of home loan programs for a range of credit scores and with various down payment options. Since 1986, we've helped over 500,000 homeowners buy a new home, fix up a current home or refinance. If you are in the market for a home loan, we can help you make the right decisions and have a rewarding experience along the way. For us, it really is Home Loans Made Simple®. Equal Housing Lender. History PrimeLending is a national residential mortgage lender with nearly 300 locations across the U.S. and the ability to originate loans in 50 states. Offering hundreds of home loan programs to cater to a variety of needs, PrimeLending is dedicated to making the home loan process simple, clear and timely.

Avalon Mortgage Services - mortgagebrokers - Updated October 2026

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