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    Karen Spangler

    5.0 (4 reviews)
    Closed • 8:00 am - 7:30 pm

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    Buyer's agent

    Listing agent

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    The Alice Chin Team - Compass

    The Alice Chin Team - Compass

    (21 reviews)

    Selling in the luxury market requires more than data. It demands precision, expertise, and a team…read morewith the credibility and presence that commands respect at every stage of the process. We interviewed three realtors before making our decision. The data pointed us toward The Alice Chin Team, but what sealed it was a simpler question: who would I take into a boardroom or a high-stakes negotiation? The answer was Alice and Jim, without hesitation. Every step of the process was polished, seamless, and refreshingly honest. They brought professionalism and genuine warmth to what can be a stressful journey, and we had a lot of fun along the way. We achieved both our price and time goals, a result we are incredibly proud of, and one that came from the right preparation, the right positioning, and a team driven by excellence behind us. And then there's Jim. Jim is one of those rare people who makes every room better the moment he walks in. Charismatic, warm, and genuinely fun to be around, he's the kind of person you find yourself wanting to call just to talk. But don't let the warmth fool you. Jim is also one of the most honest professionals I've worked with. No spin, no games, just straight talk and a relentless commitment to doing right by his clients. He went above and beyond at every turn, anticipating needs before we even articulated them. If you are lucky enough to work with Jim, you will understand immediately why people who work with him once never go anywhere else. If you want a luxury experience to sell your luxury home, this is your team.​​​​​​​​​​​​​​​​

    Our experience with Alice Chin was extremely disturbing. I encourage anyone who is considering…read moreusing her as their broker to take my review very seriously before moving forward with her. Throughout our transaction, we experienced inappropriate pressure and resistance regarding us using our choice of inspector and our decision to have our inspector support us during our final walkthrough to verify that mold was remediated properly. A buyer should be able to rely on their agent to protect their interests--not feel pressured or undermined during one of the most consequential parts of a home purchase. In general, anything we asked for, such as updates from the sellers about repairs, she framed as atypical and unreasonable. We felt very gaslit by her. What is even more unacceptable is her subsequent public discussion of our private transaction and personal disputes on her public podcast, presented entirely from her perspective and without important context. Having private client information discussed publicly without our consent was deeply disturbing and a serious breach of the confidentiality I expected from my broker. Given Illinois law's express requirements concerning the confidentiality of client information, I believe the disclosure may have violated applicable legal and professional obligations. In it she also decided to call my husband and I (who she earned considerable commission from) as "bad people" and "bad clients", along with sharing other disparaging characterizations of us. In her podcast she literally admits to greywalling us, mishandling our miscommunications, and being purposely unhelpful. I had held off on posting a Google review and just wanted to put the negative experience working with her behind me but discovering her podcast left me no other option but to post so that I could warn other prospective customers. This was not simply a terrible customer-service experience. It fundamentally undermined my privacy and interests during a process that is already incredibly stressful. Her unprofessionalism and lack of ethics is unbelievable. Alice - I'm sorry your feelings were hurt being called unprofessional and unethical (which you mentioned on your podcast), but actions speak louder than words and that's exactly what you are.

    Christine Thompson - Baird & Warner Real Estate - Christine Thompson, CT Team, Lead Agent

    Christine Thompson - Baird & Warner Real Estate

    (5 reviews)

    Christine and Susan were such a dynamic duo!…read more In spite of the timing of the listing of our home, we were able to sell in under a month, after going with the best of three bona fide offers, at 95% of our asking price. We loved their metrics and research of comps and knowledge of our market. They adapted immediately with all of the extra rules and precautions that came alone with Covid-19 issues (limited number of people in our home at one time, signed attestations of health and well being before being "qualified" for a showing, etc.). The use of Facebook to record our open house was excellent in any situation, but especially with a public health emergency) as it could be seen my anyone, any time, as many times as desired. Also, the 3-D tour was just as cool as it was helpful for interested buyers to see the entire property, 24/7, and even do measurements! Susan was superb in dealing with the appraiser. They both offered very helpful advice about managing the multiple offers and in negotiations. We were kept in touch with in real-time and the app the used was very helpful as well. They are both are very trustworthy, communicated clearly, responded immediately to all calls or texts and really held our hands when we needed support! Ethical, professional, highly recommended. Real estate rock-stars. Cheers, and thanks! Chris

    Christine Thompson is a true professional. She surpassed our expectations and we could not…read morerecommend her more! She takes great pride in her work which results in a personable, trust-worthy, dedicated and hardworking realtor working on your side to find you your dream home. We saw homes in a wide price range and she was very helpful in pointing out pros and cons of each home. After we made an offer, she continued to help us with referrals for home renovation who have also been great to work with and reliable. She is a great communicator and easy to get in touch with day or night! We have worked with a couple realtors before Christine and can really say that she is the cream of the crop. Couldn't recommend her more!

    Karen Spangler - realestateagents - Updated September 2026

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