I was searching online for private health insurance since it has been a year since havinhg any &…read moreI've been off one medication that is crazy expensive this entire year and I NEED insurance. After spending a couple hours searching I learned about various groups who don't offer insurance privately at all in Florida, some that only focus on government based insurance such as medicaid and medicare. Blue Cross was actually one of my top 2 choices, having had their insurance in the past. Over the last 12-15 years not only has cost skyrocketed for insurance, but benefits have gone way down- something most people don't talk about. Online I used their tools to search what doctors are "in network" with which plans & narrowed it down to one. The one. No deductible, no co-insurance, just copays and a fairly reasonable out of pocket. Still expensive, but the pricing was very comparable across plans- so I went with what made sense to me. However- the website said there was no enrollment available until November! We booked an appointment at the Center with Fred and off we went. Our appointment was a little off- our rep was on a phone call when we arrived, but once we went back he started gathering our info. Fairly quickly I handed him my notes on the plan I was interested in and I thought he was going to fall out of his chair. I did all the work, except- he got us enrolled to start October 1! Hooray!!! We also signed up for Dental- which I didn't research and while, they don't offer eye coverage- he pointed us in the right direction and we already snagged that coverage too! FYI- dental normally has a delayed start date for coverage, they can override it to a certain extent. Normally a 6 month delay- we get coverage on November 1. They also offer numerous health events throughout the month to help you improve your lifestyle!

On Eventbrite (again) I saw another Lunch and Learn on the power of positivity and I thought...boy…read moredo we as a society need this! So I signed up for two; they had tables set up up front. As you entered you picked a sandwich (from Panera), bag chips, apple and they had water on tables. The speaker had good points about working on making our daily experiences around us and with others, more positive for our own well being-physically and mentally. She had good pointers and asked for feed back from the group; there was a handout also you could take with you. I was curious why they do all these activities for the public, I asked the coordinator, Barry Case, and he said is for positive public relations. He seemed sincere as he gave us a calendar for Marches activities, all at this center-yoga, HIIT training, guided mediation, using social media to stay connected, Zumba, senior exercise. The next Lunch and Learn is Mental Well-being...oh boy, another good topic!

Thank you Maria, you was great it was pleasure working with you today. Very professional and…read moreknowledgeable.

I agree with the one-star reviews for processing claims through Florida Blue relative to…read morenon-participating providers. I thought I did everything correctly upfront in purchasing hearing aids from Costco. I contacted them beforehand and provided the necessary data to receive pre-approval BEFORE purchasing the hearing aids. I received preapproval in writing and made my purchase in December 2025. I then started the claim process. I followed the instructions of various telecom Claims Support Specialist to make sure I had the proper documentation. (I was told I had to have a Medicare denial-even though Medicare specifically states it does not reimburse for hearing aids-by two Specialists while several others later told me it was not needed.) Once I received the Medicare denial, I mailed the data on February 6, 2026, with all the required information. I paid for a tracking number from USPS. The tracking information stated it arrived at the P.O. box on February 12 just before 7am. I was previously told to wait 30 days for the processing of my claim, so on March 6 I called the Claims number (1-800-333-2227) to determine the status of my claim. I found out they "never received" my documents. The woman that was helping me on March 6 said to fax the information to her (even though I was told previously the data could NOT be faxed) and she would get the ball rolling since I've waited long enough as is. It took over 12 calls to Claims over a 5-MONTH PERIOD to finally get my $1,600 check. I kept getting letters (some took 10 days to reach me from Jacksonville!) stating I did not provide ALL the necessary data. I tried sending data through the Secure Massage Center as they said it would be quicker. I received TEN COPIES of the claim form in the mail as they said they didn't have my signed form. Come to find out that two claims were being processed at the same time, each asking for information previously provided by mail, the Secure Message Center or by fax. The final straw came on May 4, 2026, when I got a denial for the claim as the employee entered the WRONG date in the system (12/08/25 rather than my provided date of 12/18/25). I finally got a great employee from the 1-800 number who spent 45 minutes on the phone with me and reviewed the data from all my previous phone calls. He contacted his supervisor and they agreed I provided all the necessary information, and they would rework the claim so I could receive my money. The Support employee stated, "For some reason, the Florida Blue system did NOT pick up my pre-authorization". My check FINALLY arrived 30 days later. Final note-you CANNOT reach the Claims department directly. The person(s) who are working your claim just send out requests for more information or send the denial. The Claims Support team can only send notes back to the Claims department and the coordination is weak at best. I was lucky to get a dedicated employee on my last attempt who stayed on the line with me and coordinate with a supervisor to finally end this long, drawn-out process. If you are looking for insurance and are also on Medicare, do NOT get involved with Florida Blue, especially if you ever plan to visit a non-participating provider. As other one-star reviews reported, it is a horribly run operation. No wonder health insurance costs so much these days, especially with Florida Blue!!

I have had my auto insurance with them for several years and they have been very good. I had a…read morecracked windshield that was handled very quickly and their customer service is great.

Don't waste your time with this company. I worked with Kevin Carlo and Max Spadafora. Got the run…read morearound both times. I gave both of you guys the benefit before posting this review to have your owner reach out to me, unfortunately that never happened. It has been three months to the date! If you are a business owner with a new towing company less than three years in business looking for insurance reach out to me corey@exoticluxuryautocarriers.com. I can certainly put you in the right direction with NO BS!

I've always been a Do-It-Yourself kind of gal, from basic projects to searching for the best…read moreinsurance deals. But sometimes, you gotta suck it up, and admit that it's OK to ask for help. And when you do that, this is the place to come to seeking help! I've been a loyal client (?) of this place for two years now, for the service, professionalism, and most of all, advice. I've always felt like they have my best interests, they've always helped me pick out the best plan for my needs. I've had my fair share of pebbles along the way, but I've gone back over and over to this place, and even recommended it to my friends.

From the owner: We are always happy to help!…read more Since 1954, three generations of our family have served the Health and Life insurance needs of the Jacksonville community. We are experts in Health Insurance, Life Insurance, Group Health/Employer Benefits & Dental/Vision. We offer both Affordable Care Act and Private Company Health Insurance plans. We also are experts in establishing Company Benefits for your employees, which helps retain good help. If you have questions, please feel free to contact us 904-374-3795. We are ALWAYS happy to help!

After losing my job and health insurance, I had to find a new, affordable health care plan that…read morewould meet my health care needs as well as my financial limitations. I am so thankful that my first call was to Thomas & Associates. I spoke to Tonya Thomas. Within that one phone call, Tonya explained everything really well and got me enrolled in a really great plan at a very affordable rate. Thanks to Tonya, I have one less thing to worry about while being unemployed and stressed about Covid.

Tanya is so kind and helpful. She never makes me feel like I'm interrupting her day. She always…read morefinds me something that works for my budget. I have been working with her now for at least two maybe three years she never never never lets me down when it comes to insurance coverage. I would highly recommend this team over anybody else I've ever dealt with Insurance can be challenging and they make it easy.

Found this place online. John and his team have been an amazing resource and take good care of me…read more I quickly moved my all my needs to John after such a good experience with finding good auto coverage. Each year when renewal comes around the team reaches out and provides a bunch of options for potential changes. Would highly recommend.

Under Investigation. Lacks competence, knowledge and thouroughness. Under reports details of…read morepremiums and cost me thousands of dollars. DO NOT USE​

Patient, asked informative questions. Great follow-up. Returns calls. Easy office to get to.read more

James Jordan listens well, responds lightening fast to email inquiries, he is a top notch…read moreprofessional!