Bob took care of me well and he explained everything that I need to know. He's always available in…read morecase I have questions. I like his service very much.

This company does not answer the phone nor do they have a timely return call rate if a message is…read moreleft. I am a current client that has been trying for over a week to get through to all 3 offices to get an adjustment on my hearing aid. A new hearing test indicates a significant new loss to which is why my aids are not working as they should. I may have to change my service provider to get assistance and when the time comes, a new hearing aid. A one and done sale is bad service in my opinion.

Although we have had an issue due to some changes, once aware of the difficulties, we have had a…read moregood, satisfactory response. My mother will be getting her repaired hearing aid back today. And we will all be happy that we can speak on the phone with her once again! :-)

From the owner: Beltone Hearing Centers proudly serves the West Springfield, MA community as your local Beltone…read moreHearing Aid Center. We provide comprehensive hearing tests and evaluations, expert hearing aid fittings, and the latest Beltone hearing aids, including rechargeable, custom, and Super-Power Behind-the-Ear (BTE) models for severe hearing loss. Backed by 80+ years of hearing aid innovation and recognized by Newsweek as one of 2025's Best in Customer Service for Hearing Care, Beltone delivers trusted, personalized hearing care to help you hear your best.

After taking test was told i needed hearing aids had me test some hearing aids that cost 6000…read moresounded great after receiving second opinion from an audiologist at mercy hearing center was told My hearing was fine and did not need hearing aids

About 2 years ago I was tested by an audiologist & given a copy of my results. Afterwards, I went…read moreto the Miracle Ear in West Springfield MA for my hearing aids. I was retested & the results were the same. The service here is great! Lisa at the front desk is personable and efficient at her job. Eric, the Hearing Instrument Specialists knowledge of how the ear and hearing aids work together helps me to understand and use my hearing aids effectively. He addresses any concerns I have when I go to my appointments. He listens to my questions and provides me with visual as well as verbal answers to adjust my hearing aids as needed. Learning to use my hearing aids requires wearing them regularly and practice on my part, but my husband & family members are happy I'm back in the conversations again. Also, I'm thrilled to be able to adjust my hearing and be part of the conversations again when I'm out socially. Though hearing aids do not bring back my original hearing, they make a great difference in the interactions I have with others, and enjoyment of my life. Laurie M.

Great doctors and staff. The phone system is awful to get through to change appointments. Had a few…read morethey cancelled. Took forever to reschedule because I was on wait so long.

My Primary care physician has sent a referral for my voice problem and they have scheduled an…read moreappointment on October 2026, more than five months later with a pa and MD . When I call them and say I am sick now and I do not know what will happen if I wait until October, the receptionist says you should talk to you PC about that. We can not do anything regarding the appointment. If it is ethically and legally right, I have no complaints. If it is not, I should say I am sorry for the management procedure and patients in that place. I do not know who to talk to!!!

Dr. Schreibstein is the best. It seems like years I have been trying to get…read moresomeone to find out why I was having difficulty breathing. Blocked nose like all year long. Went through Allergy test, took shots every week for a year and a half, was put on a cpap machine, only to have Dr Schreibstein to diagnose me with a deviated septum. The operation was very smooth, the nose packing a little uncomfortable, but wow, now I feel like my nostrils are as large as my eye sockets. It is so nice to breath all of the fresh air. Thank you Dr. Schreibstein...

If your looking for hearing aids, consider someone else. We…read morefirst meet EARMASTERS at the Big E (I guess that was our first mistake) and my father decided to do business with them. Purchased one of the top of the line hearing aids. Being my fathers first pair, he was VERY careful with them. The small wire broke within the first few months and EARMASTERS repaired them free of charge. The wire broke a second time within a few months but EARMASTERS will not repair them again unless he pays $150. Numerous attempts were made to contact EARMASTERS through phone calls/messages and emails but they have failed to return my calls. I reacheded out to the manufacturer of the hearing aids, Audibel and responded very quickly. They suggested I contact one of their other preferred providers for assistance, which I have done. Will keep you posted on the outcome.

From the owner: Affordable Quality Digital Hearing Aids…read more The Staff of Earmasters Hearing Aids is to here to assist your hearing needs. We provide for the hearing impaired in a caring, convenient, and professional manner. We spend time with you through consultation, education, and recommendation. After the selection of the proper hearing instrument we take you through the next step. This procedure is where we customize the fitting of the selected hearing instrumentation. We pride ourselves in providing you the most economical way possible, thus enhancing, understanding and improving your quality of life. Contact us for more information!