My friend had lower right abdomen pain and asked me to take her to the ER…read more Twas around 11 pm by the time when we got there and the front desk gave us a quick form to fill out and within 10 mins my friend was able to be in the room. A nurse came right away and did the medical chart so as a doctor as well. After brief examination, they run a CT scan and they did the preparation on her. I wasn't there for the all time but it was quite smooth transaction over all! Good experience!

The staff are so friendly, they made everything easy and straight forward. Very efficient and great…read morecommunications. Sarah is the best, my vain is hard to be found, in the past it normally took 3 to 4 nurses to find the vain before IV, she did only one shot and found it.. very impressive. This facility is highly recommended.

Went in for a CT exam and the front desk was very helpful and patient in answering my questions…read more The techs were very nice and helped me feel comfortable.

The staff was prompt and very professional. The technician was very nice and helpful!!read more

Warning: Avoid this facility if you need timely access to your medical records…read more I am a fully independent patient, yet this facility is currently withholding my diagnostic imaging results. Despite providing full payment and making multiple professional requests, they have refused to release the CD of my scans. This is not just a clerical issue--it is actively delaying my medical diagnosis and treatment. My referring physician cannot proceed without these records, yet the facility continues to block access to my own health data. If you value your health and want a provider that respects your legal right to your medical records, go elsewhere. Their refusal to provide results is unprofessional and dangerous to patient care.

Been going here for 5 years, both doctors. Happy with their services and highly recommend.read more

So I had 2 skin blemishes. One on my arm & one on my calf. I went to get a hair blowout & the…read morehair dresser saw my arm & told me it was skin cancer and that I needed to go see my Doctor immediately. I called Doctors office and let the nurse know what was going on. She said there is no way a hairdresser can diagnos skin cancer. They gave me a name & # to call and make an appointment. I called that dermatologist only to find out that they do anti-aging treatments but not cancer diagnosis or treatments. I went to Yelp to find reviews & recommendations. I called the 2 companies with the highest scores only to find out that they too are not for removing or testing skin spots. In the interim my favorite Aunt called me & I let her know what I was in the middle of. She lives a mile from us & recommended Sienna Dermatology. Bingo! I called & was asked if I wanted to see the doctor or an NP. I didn't care, just wanted someone that could take a sample & send it in for testing. Location and how soon I could get an appointment was my priority. The NP at Sienna was great & said neither spot was cancerous and that no biopsy needed to be done for that diagnosis, she could tell by site that I was okay. By this time I'm a little panicked & telling her the hair dresser freaked out & saw the same skin issue in another client that she told to get checked & he did have cancer & jokes about her saving his life all the time. So the NP at Sienna Dermatology froze the blemish on my arm & removed the skin tag on my calf. All the same day! I was of course thrilled to have that concern behind us. Especially before Summer! Every Summer the blemishes bother me but I never want stitches or open wounds in Summer so continue to put it off. Now the arm blemish looks the same except it's a little darker color now & I was told it will fall off like a scab. The tag on my calf looks pretty gross without a bandage. You can see a hole where the skin they removed is supposed to regrow & repair itself after a few weeks. So I am extremely happy with my experience and will be even happier this Summer since I won't have to worry about any yuck water getting in my sores. I highly recommend Sienna Dermatology and hope you have a great experience with them too!

Have had a great experience with the doctor and the staff. The front office/scheduler/phone…read moreanswerer during the summer has been an intern in the past (usually younger), but I have never had an issue. While it can get busy there, generally it doesn't feel rushed or too far behind in the appointment schedule that would cause me to wait for too long. Most of the people waiting are there to get infusions and there's plenty of time to meet with the doctor and discuss your issues.

Unbelievable! I came here as a referral and was very disappointed upon arrival when my temperature…read morewas taken by a high school student who was just watching tic toc videos at the receptionist desk. My appointment felt rushed and I was spoken over multiple times. I then requested a note for my employer to explain my diagnosis and was presented with a note written by another teenager working in the office. The note was all but 2 sentences, had SEVERAL grammatical errors, spacing issues and even spelled the doctor's last name incorrectly. After holding the teenager's hand I was able to receive a professional and believable note. Fast forward, 6 months later, I apparently have a check up with no reminders, so I login to take this call to avoid any fees for a no-show. Talk to the doctor again. Same experiences as before with a lack of true bed side manner-- talking over me & not understanding my request for a revised note for my employer to request accommodations. This time I receive a call and the doctor wants $25 for a doctor note. Who charges for a doctor note after receiving hundreds for an appointment? Unheard of. Let alone charging for a note that will look like a third grader wrote it at home.

This was my first surgery, and if it wasn't a surgery...I'd ask to go back. It's better than a…read morehotel in there lol. Because that's what I call EXCELLENT customer service. I was treated like the goddess that I am, every step of the way. When the front desk, my nurses, and my surgeon were perfect. I interacted with multiple people and all were kind and well versed in their fields. I knew I was in trusted hands the minute I walked through the door. My surgery was a success and my procedure went well. 10 out of 10 recommend. Thank you everyone!!!!

Just wanted to give praise to this awesome place. I dislocated my knee cap and ruptured my patella…read moretendon. I've played sports all my life and this was my first big injury and first surgery. After dealing with the the financials and doctor visits. I found a hood doc and scheduled with memorial hermann surgical cause I was ready to get this over with. I arrived 15mins before my appointment and approached the desk. From the first employee to the last all I got were angelic hellos and voices with youth and levity. At some extent I thought it nice . While still thinking there has to be a % of patronage. Nope from the moment the front desk nurse took the time to get me a pen as a souvenir- cause I made a joke that I wanted something for being a "good boy" . Everyone was absolutely great and catering. Everyone was unique and kind. Surgery went smoothly. I'm excited for the recovery. They even called to check up on me and I chatted with the nurse as real people and she answered all my questions.

Nobody likes to get sick on the weekends but if you do Next Level Urgent care is the best. After…read moretraveling I was not feeling well so I went to Next Level. Since I had checked in online and reserved an appointment I walked in quickly after paying. They came in took my temperature and blood pressure. They asked what my symptoms were. Then they tested for Covid and the flu. Waited the 15 minutes to get the results. Then the PA ask what pharmacy I used and we discussed my treatment plan. Every one here was nice and listened to me as I hate being sick.

I had care that was appropriate for my symptoms and the initial in house office testing was…read moreappropriate. My complaint is that when I was called with culture results the person read me results from last year. And I did not realize until I could not get them in writing. The results were still pending with the lab. This has created a possible antibiotic error.

Everyone was friendly and helpful. There was no wait and everything went smoothly. The location was…read moreeasy to find and parking was easily available and close.

HMR , Can't speak to Highly about this please.folks reading…read morethis please try not to use this place ,so bad services in person and on the phone .all i can say they Management need some serious help.my Insurance called in with a approval code july 30th and today is Aug 5th they still have not called to to set up a MRI ,i been calling they office all day please my insurance carrier as well no answer i guess they are all sleeping at the front desk or in the back office ,i was at the Cypress location in person last month and the thing i see with my own eyes i was shocked very poor services .most of the front desk worker are in the back of the office chatting .caring they own personal meeting .so sad i hope you upper management that sitting in the corporate office please look into all your store .rule #1 have some please answer the phone.because you have patient waiting .to set up appointment.if you guys don't want to do Business please shut all your location please .or do a house clean you have folks out there who really wants to work .but you have these lazy staff holding the seat and just collecting a paycheck they are stealing form you .change the crew from your cypress office for sure