Leaving this review after observing the Villages of Lonsdale for 4 days while I'm visiting my mom…read morewho's in the memory care area. I'm so impressed by the sweet, caring staff. My mom feels so comfortable here and is actually doing better than she was at home because the care and staff is so wonderful. Jayden is a PCA here and I want to say a big thank you, for all the love you give my mom. I traveled in from Cali and I can see the special bond and I thank you for being so kind to her. Thank you to the Villages of Lonsdale for hiring the A++ team that works here. I know it's a hard decision for anyone making this transition but if your thinking of the Villages of Lonsdale you won't be disappointed as it's a really special place.

My Grandma loves it here. The food is absolutely amazing no better place than this. The staff is…read moreamazing. The area is spotless.

If I could give zero stars, I would. Not impressed with the memory care unit. Our mom's diet was…read morenever abided by, so she always had stomach problems and the food was consistently cold, nasty and delivered late. She was always alone in her room, they never brought her out to socialize or interact with others. Communication was almost non-existent unless initiated by us. The final straw was when one of the other residents, who should have had closer supervision, fell into my mom giving her a traumatic brain injury when my mom banged her head on the floor board and laid in a pool of blood. She was in the hospital for almost one week and nobody from New Perspectives even inquired to see how she was doing. Now she is confined to a wheelchair, needs more care and her brain will never be the same. After this we moved her to a place in St. Peter, best decision ever to leave New Perspective. Residents are just dollar signs to New Perspective.

The Family Residence is a beautiful facility in Northfield where the staff are amazing! They are…read morefriendly, professional and go above and beyond caring for their residents!!! As a Home Care/Hospice Nurse I am impressed with the cleanliness and the warm, peaceful atmosphere they provided to their residents. Kari, DON and Lisa are so wonderful to work with when providing quality collaboration in caring for our patients! The key to quality care is listening, respecting, providing dignity and team work and I couldn't recommend a better facility to have your loved ones call HOME! Lori, RN

From the owner: The Family Residence is a residential care home/assisted living facility. Our entire care team are…read moretrained in dementia and Alzheimer's care and are overseen by a Registered Nurse who is available 24 hours a day.

The staff girls were superb, however, many of my mother's belongings disappeared immediately after…read morebringing them to her. The staff is overworked and while this is supposed to be better than a nursing home they do not have time to pay attention to your loved one's changes resulting in neglect. The home would post that residents were celebrating an event when truly they were sitting in a chair staring at a wall. Admin staff argued with us for two months when we wanted mom to have a phone and tv. They prefer your loved one to be sedated and do nothing all day. I do not recommend Emerald Crest.

From the owner: Memory Care Shakopee, MN…read more At Shakopee Emerald Crest by Cassia, seniors will find thoughtful memory care in an assisted living setting where each individual's personal preferences are valued. Our assisted living services help residents with tasks like dressing or showering and are tailored to their needs. Through specialized training and individual senior care plans, we partner with residents to maximize their abilities and encourage independence, enjoyment and opportunities for success. A structured daily program includes exercise, music, crafts and more. In addition, on-site visits by professionals who provide medical and therapy services offer convenient support for physical concerns. As with all of our programs, memory care also includes spiritual support for residents and families. Emerald Crest provides assisted living, senior living, senior care, dementia care, memory care and Alzheimer's care services with locations in Minnetonka, Burnsville, Victoria and Shakopee MN. Current availability in our Vine, Spring and Marigold houses. Contact us for more information.