charged my husband $300 to replace the brake line in his truck when he broke down nearby, and then…read morescrewed around with something that wasn't broken, causing my husband to have to now order a part to replace the crap instrument they installed. this could be considered theft. DO NOT GO HERE.

A/C replacement part under my dashboard. The dashboard had to be removed. I could not tell it had…read morebeen removed and replaced. A/C works great. Excellent job for an excellent price!

I paid approximately $4,000 for front-end repairs. On the first interstate drive after pickup, the…read morevehicle made a loud abnormal noise and the front bumper and headlight area began separating at highway speed. I had to pull over multiple times and drive with hazard lights to reach a safe location. Loose underbody components and inner fender liner pieces were later found detached. These issues were not present at drop-off and occurred immediately following release from the shop. When I raised concerns, responsibility was denied, I was told no parts had been removed despite the repair invoice documenting extensive front-end disassembly, and I was refused access to speak with the technician. The vehicle was ultimately deemed unsafe to drive. Based on my experience, I cannot recommend this shop.b UPDATE On the day the incident occurred, Graham Auto Service requested that the vehicle be taken to Purcell's, a third party, which directly contradicts the claim that third-party involvement invalidated responsibility. Graham Auto Service was aware the vehicle was temporarily at Bebo's only to secure the bumper so it could be transported safely. No repairs, removals, or alterations were performed by any third party. The vehicle was towed, not driven for repair. The vehicle was picked up on December 30, 2025, driven less than one mile, then parked and not driven for several weeks. The first highway drive immediately resulted in abnormal noise and front-end separation. Loose underbody components were found inside the back seat at pickup. These components were not present prior to drop-off and are inconsistent with an oil change. The repair invoice documents extensive front-end disassembly, making the claim that "nothing was removed" factually inaccurate. Initial acknowledgment included an offer to pay for correction at another shop. Later denials directly contradict those statements, the invoice, photographs, and documented communications. All evidence has been preserved and submitted to consumer protection agencies. Update The business continues to attribute this to an "oil change" and claims no parts were removed. However, when formally asked to explain how extensive front-end work (including headlight assemblies and control modules) was performed without removing underbody, bumper, or inner fender components, no explanation was provided and communication stopped. Additionally, when the vehicle owner requested to speak directly with the technician who performed the work, that request was refused. The vehicle had not been driven for weeks after pickup, and the first highway drive resulted in immediate front-end separation. Loose underbody components were later found inside the vehicle. All documentation, invoices, photographs, and communications have been preserved.

Hands down the best car repair shop in town. They are super friendly and have drinks and snacks for…read morethe customers.

I just purchased a Maxx-d power tilt trailer from Poplar Bluff Trailer for the college I work at…read more The salesperson answered all of the questions I had, which there was a lot of them. I was 3 hours away and could not inspect the trailer in person. When I got there, the trailer was ready, and so was the paperwork. They assisted me on hooking up the trailer and demonstrated how all of the systems worked. They also found a blown fuse in my truck and replaced it free of charge. They made the entire process quick and easy. I will be buying both trailers and parts from them in the future.

I bought a brand new Texas Pride two-car trailer, and the first time I used it, the brake kept…read morelocking up and ruined the tire. When I called them, they told me to take it to someone local since I'm several hours away. Turns out, it had a bad grease seal that let grease get onto the brake, causing the problem. The repair cost $765.83, which the mechanic said he would submit to Texas Pride. I've called no less than eight times and keep hearing the same story. When I contacted Texas Pride, they said they'd never been reached about it. They still haven't gotten back to me, and I wouldn't recommend buying from either of them.

Unbelievable service, Simply The BEST!!…read more Last Saturday while driving from Ohio to Arkansas for a week long vacation/family reunion our car broke down about 25 miles from Dexter Missouri, two separate people stopped and offered to help and lend assistance, one even drove to a store 20+ miles away and returned with a wrench and water for my wife and grandson. The problem with the car was electronic components that were only repairable from a good mechanic. The other gentleman left and came back about 30 minutes later and told us he was able to reach the owner of Bud Shell Ford in Dexter and that a tow truck was on it's way. He also offered to take my wife and grandson to the dealership while I waited for the tow truck. A few moments later, Jason Caldwell (Service Manager at the dealership) showed up, loaded up my car and drove us to Bud Shell Ford. Jason also made several calls to local car rental companies that were all closed for the day, he then called one of the owners, then informed me that we could rent me one of their cars so we could continue on to Arkansas for our family reunion. WOW, how many companies would do that. I told everybody in church this morning that of the whole week in Arkansas my favorite memory of our trip was the friends we met along our journey, people going out of their way to help complete strangers in our time of need. And to Bud Shell Ford and Jason for making it possible to not only get us to our destination but keeping us informed on the progress of repairs to our car. WOW, WOW & WOW!! THANK YOU JASON & BUD SHELL FORD Al

Ordered a rim a needed for my boat trailer and it came in at a fair price within a few daysread more

Had to get a new jack for my trailer. Called around a few places in the Poplar Bluff area, and no…read moreone had anything rated over 2,500 lbs but these guys. Great service, and was not overcharged for the part. Good work - I was really pleased. Just note: their address on Google, etc, is wrong. Coming off of 60, take the exit for Hwys T/AA. Instead of going north on T, head south on AA until you hit the blinking red over a stop. Take a right and it'll be just a little ways on your left.

While taking some vacation time in the beautiful lake wappapello area in Mo I said stop and pull in…read morehere, I saw a very clean/rust free used car that I always liked at a small used car dealer. When the car was new it was not on my radar so I never had a chance to own one and I only later came to appreciate them after they were not made anymore. Andy was a great guy to work with and I left with the car even though I already had my car down there, getting two cars back to Milwaukee would be a challenge to sat the least. Andy was no pressure and said take the car for a while, see if you like it and he didn't even want any license or collateral to leave for a 1/2 hour of Hwy and city driving to put the car through its paces. We don't do that in Milwaukee Wi, his trust of us with out knowing who we were are was refreshing for a dealer. I walked in and drove out with the car on impulse, now the challenge of getting this car home would be tough because there is no direct public transportation and it stops three hours away from the car so I was on my own.

great service great people work completed very helpful. clean business. make you feel comfortableread more

Always prompt, keep you informed on what's going on. Clean and comfortable waiting area and very…read moreclean restrooms!! Pricing on labor and parts are very fair.

My new to me truck's check engine light started flashing while I was on a road trip 1000 miles from…read morehome. The service folks at Bud Shell were able to diagnose my problem and repair it, getting me back on the road within a few hours. They were exceedingly friendly and the waiting area was comfortable and stocked with treats. I can't thank these guys enough.