Trustworthy, fast and reliable service. Repairs to AC, replaced brakes on my SUV and car. Price was…read morelower than expected, and repairs done in a very reasonable time.

A little bummed to leave this review. We have had our vehicles worked on here for a few years now…read more The same day service has been great - you just have to get there early as they can get backed up. My reason for the 2 star review is due to an AC issue with my vehicle. I brought it in at the end of June because there was no AC - it was leaking somewhere. I let them know when I recharge it myself it will last for 2 to 3 weeks, then it blows warm air again. They inform me the wrong Freon was put in the system (I put the correct one in, but I am guessing the person before us did not as it was purchased in January of this year). I go ahead and pay the $500 to have it drained, recharged and pressure tested - no leaks or issues found - good to go. Until this past weekend. The AC went out again (less than 3 weeks after it was filled). I take it back in and let them know it's blowing warm air again. They take a look at it and they say it's low on Freon and it would be another $480 to refill it for them to pressure test it and find the issue -- even though we just did that at the end of June. No thanks.

It's easily the best you pull salvage yard, and I've been all over Metro Detroit…read more When I need the wheel stands for a Suzuki I was pulling body mounts off of and they immediately lifted and adjusted the vehicle so I had better access to the parts.

Great prices, easy to find the vehicles. I also liked that the vehicles were well supported on…read morestands. I will definitely be back.

I have worked with Brett at Schram's at JC for many years and always get great service and parts…read more His communication and professionalism are 2nd to none. Thanks for your partnership Brett!!!

Thank you for all you did for me!! I as sick about my truck seat, you came good with the goods!!…read more Tammy

I have purchased many parts from the store before with no issues. It all started with an…read morealternator. I have an F250 2005 super duty diesel pick up. I Purchased and alternator from Chad and immediately it was a bad alternator. Tested bad. Went back and got a replacement alternator. Shortly after, my batteries drained and so I replaced the battery. Somehow the alternator wasn't charging so I thought was just bad batteries, had to replace the batteries again. This has been going on for two years. In the end, most of my electrical components were being melted and I had to take it into Romeo Ford. $2700 later, Ford engineers told me it was a bad alternator that caused all my truck problems and a complete diagnostics report to prove it. Reported it to Auto Value and Chad the manager. I am totally being taken advantage of because the manufacturer tested the alternator, they confirmed it was bad but it was because of bad batteries is what they said and I'm just out of luck no matter what the lifetime warranty means. Because I'm the small guy, they're taking a vantage of me. They are basically saying that the Ford dealership and the engineers at Ford have it wrong and they are right. There's no issues and they will not pay me my money. Auto Value is great until you have a problem. Do not buy from this store your parts. Go to your dealerships and buy the original equipment parts. They do not stand behind their product. Could I take them to court? Of course. But they can out spend me on court fees and they know this. It's not right. They are totally railroading us. Will never shop at Auto Value again. They do not stand behind their product. You may have some good experience with this store, but beware, wait till something goes south. You'll see.

I received friendly, helpful fast service from Chad yesterday! My Jeep tail light had come loose…read moreand needed 2 parts that I had no idea what they were called or what they looked like. Chad came outside, looked at the problem area, went back into the store for the required parts and popped them in. Problem solved for a whopping $5. I highly recommend Auto Value to all and I will definitely be back when the need arises.

Thank you Jenny for helping me with my ride! You figured out it was MAP sensor and problem fixed…read more More importantly you showed that there are ways to get it done without expensive mechanics. I'm 40 days out in the world and feel like I really can't do this!

What I thought would be a simple task of cleaning battery terminals turned into having to change…read morethe connections. Eddie was right there giving help with something that I had no experience doing. His experience and knowledge probably saved me around $500 in tow and maintenance fees. Because of Eddie this is the only place I will go to for my auto parts needs.

well all was well until I went to the front desk to ask what the recommended part car was and the…read moremanager I guess her name being Amanda kind of tossed up her finger and said "over there" and I explained to her I wanted her to tell me the best recommended kind for my kind for my vehicle which means she had to get on the computer and then she got a whole attitude. She was rude very very rude. Definitely not good for business.

The website stated my part was in stock, when I arrived it was not. The worker sent me to a…read moredifferent location across town, when I asked him to call he stated I had to go across town to pick it up. It turned out the other location did not have my part. If the worker would've spared 3 minutes to call for my part I could have saved 20 minutes in driving. Very poor service.

These guys are super helpful and informative whenever i need parts. Everyone always manages to be…read morereally friendly without any BS. Great customer service and really down to earth people!

I got just what I needed.. the guy that helped me was at the very first counter he was really…read morehelpful and you could tell he knew what he was doing more then at any other places I have been to! He was great I will definitely go back!!!!

I ordered something online and came to pick it up and the The store is closed before closing timeread more

I placed a Special Order and was told it would be one week for the part to arrive and I was…read moreresponsible for UPS freight charges 6 days went by ands I call to see if the part arrived early. " Nope - still on track for Friday," I was told. I stated that I would be in on Saturday. I arrived, no part. The order was somehow canceled. Yet, nobody knew what happened. So, no "Special" handling, tracking, order management from the NAPA associates. A week passes with a vehicle down. NAPA customer support stalled to say "Sorry" we can now check the box that we followed up.... Idiots!