Hugo and Jessica (I think that's her name) were very nice to my dad and I. They lend us some tools…read moreto get a very worn out battery from my car. They didn't hesitate in helping us. Once my dad took the battery out we realized it was swelling. If it wasn't for Hugo and Jessica's help that battery could've injured me or my family. Thank you Hugo and Jessica. Your customer service is top tier. I work in the same plaza and it's nice to know that I have very helpful "neighbors".

AutoZone staff is more friendly. Would rather drive 5 min down the street than come here.read more

The only true no nonsense place left .No BS. Just straight forward no sugar coating. My dad used…read moreto take me there when I was little.Very respectful and knowledgeable.

This place is always good for small parts and any fluid for your semi truck . You'll be surprised…read moreto find parts with lower prices than Peterbilt or rush truck. Andy is always friendly and willing to help you find the part you need at a lower price. I also bought parts for my Hummer 2 here.

First and four most Palmdale does not have a reputation of the highest quality of service in the…read moreAntelope Valley! HOWEVER; that does not apply for this place. I ordered my items over the phone for in store pick up. I traveled from these parts because I was recommended by a friend who is doing some maintenance on my vehicle. Great customer service and great location easy access off of freeway and easy check out. I will return to this location for future purchases.

I was in the area visiting friends and family and realized that I needed some leather cleaner and…read moreconditioner for my car. I used my trusty yelp app to find the nearest auto parts and supplies store since I am not familiar with the East Palmdale. Yelp directed me to CARQUEST, and I headed over. The store is rather small, but its size was offset by the huge auto parts inventory behind the counter, so chances were that they would have had any auto part I might have needed. They were well staffed, so it was easy to get help when I walked in. I was greeted by a friendly guy who directed me to the leather cleaners and conditioners. He answered all of my questions about the products and I purchased two bottles of what he recommended, which was exactly what I was looking for. BTW, there was one employee there who was speaking Spanish with a customer, and he appeared very helpful as well. Overall, this was a good customer experience!

Terrible customer service. The employee claimed to speak Spanish but refused to communicate in it…read moreand acted irritated. --- On July 25, 2026, I visited the AutoZone on 47th St. East and experienced the worst customer service I have ever encountered from the employee, Haro. I was accompanied by my father, who is elderly and primarily a Spanish speaker. We went in to purchase antifreeze and two filters for his car. At the beginning of the interaction, we asked the employee assisting us if she could communicate in Spanish. She confirmed that she could. However, once my father began explaining the specific items he needed, she continued speaking in English despite his clear difficulty understanding her. This made the interaction uncomfortable and unproductive, especially given that purchasing car specific items requires accurate communication and my father is the expert on his own vehicle. Had the employee simply stated that she was not comfortable speaking Spanish, we could have used another method to communicate. Instead, the conversation became increasingly frustrating. The employee's tone grew aggravated, and she repeatedly sighed and displayed visible impatience. Because we were unable to confirm the correct items, we ultimately decided to leave and order the parts online rather than continue dealing with her behavior. When we informed her that we would not be purchasing anything, she turned to a coworker and made an unprofessional remark: "After all that hard work and they're not even going to buy anything." We responded that we would not purchase items we did not need (We only purchased the air filter). At the end of the interaction, she directed a dismissive "Bye, bye!" toward us in a rude tone. This experience has severely damaged my trust in AutoZone. The employee's conduct was unprofessional, disrespectful, and appeared to take advantage of an elderly customer who was simply trying to communicate in his primary language. Throughout the entire interaction, she was trying to upsell us items that we did not need and continued to be aggressive in her manner of speaking to my father. I feel it is necessary to report this behavior so that no other customer has to experience such treatment. Go online or go anywhere else for your auto parts.

A/C was blowing hot air. Spoke to Joanna the store manager on how to solve my problem. She helped…read morelocate the right product and even came outside to help me set up and use the item. She stayed until my A/C was blowing cold air. Ask for her for help! She is the greatest!

Do not use this location very disorganized no on know what is going on I have waited for a special…read moreorder for 4 week went in person and kept getting told that part will be in the afternoon and they would call never received any phone calls

Napa has always come through with the right, hard to find parts in the clutch! This branch is no…read moreexception

I went in the other day to get a battery checked . Thankfully Felipe (one of the managers) helped…read moreme out, he checked it with a sensor reader and was able to get me a new battery for a good price and, with warranty , super helpful. He was able to install it . Thank you Felipe . Saved my life !

Due to Covid there's a line for everyone to get into...you can't just go to an employee and ask for…read morehelp locating the item. You need to stand in line, when it's your turn ask for whatever part you're looking for and then the employee will go and get it for you. This is really nice of them but it also makes the line go a little slower. However once you're being assisted by an employee, you will be assisted quickly and you'll be able to pay and get out quickly.

I needed my front bumper replaced and they did sn amazing job! They also had a fast turnaround time…read moreand now my car is back to it's original self!! Very nice staff as well

Just went there today to get a quote on putting new headlight bulbs and fog lights on my Dodge…read moreChallenger. I was recommended by Matt's detailing in Palmdale. Adrian was very attentive and knowledgeable. I felt he was interested in giving me the information I needed to make a wise decision. So far so good!

When my engine went out they were the best price in town to replace it! They also have repaired…read moremany of my other vehicles when no one else was able to find what was wrong.

Joe and Angel great customer service fixing my exhaust system and alignment wheels base …read more. recommend everyone

Knowledgeable and honest staff. Joe is great to work with answered all my questions on Muffler and…read morewas able to installed as promised. Been going here since I was in college brought my son's Mustang for an aftermarket exhaust upgrade.

Booked an "appointment" guy that runs the place didnt even take my number down tells me on the DAY…read moreof the appointment he left a "voicemail" and shows me a random phone number do not spend your hard earned money here..

HIGHLY RECOMMENDED!!…read more I'm not from the AV, so I fully rely on costumer reviews and online research before I go somewhere to do work on my car. My friend found their card on her windshield so I googled them & Their Facebook helped me make the decision of going over there for further questions. Immediately they were helpful. I first spoke with Juan (the owner) about completely replacing my headlights because the Kia dealership was trying to charge me $750 for the job, & Kia had told me It needed to be done because it was an internal issue with the lights, not just the bulbs. So I've been driving years basically with this knowledge and extremely dim headlights (I hardly drove at night so often I avoided this issue). Explaining the issue with Juan, he looked at the lights himself.. gave me all sorts of options depending if I was trying to just save money or if I really needed/wanted the entire thing replaced. He said he has 10 companies he works with as far as ordering new parts from. He called and called until he got the best affordable quote for me!! Right then and there! Didn't take long at all, he was able to get the headlights shipped in a day, so we made the appointment for the day after the shipment for first thing in the morning! I asked how long it would take, him and Alfonzo, (I believe was his name) the other man who does most of the handy work, said 2.5 hours. When I showed up for the appointment(8AM -when they open) their gates were opened and my headlights were out of the box under their work station, and they were both there on time completely ready to get started!!! They showed me the lights before beginning, just so I saw what was being put on my car. They parked my car and immediately Alfonzo got to work! I received my phone call, I kid you not 2.5 hrs. On the dot later, that it was all done and ready to be picked up!! When I drove away I noticed they even cleaned my windows and I think may have even washed my car, it looked so clean. I left before I got a chance to ask cuz they were busy with costumers. I couldn't be MORE happy with their work ethic and professionalism there! And couldn't believe the affordable price they gave me! I waited 1 week to write this review just to make sure everything stayed in place and I had no issues with the lights. I definitely will be back, and I will continue doing business with them in the future. 1 last thing to mention that is very important to me that is off the bat so noticeable and sorta unexpected since it's a car part place, was their cleanliness and how organized they looked!! That immediately as a costumer made me feel like my car was in good hands. Hope the pictures help you guys see their beautiful work! They did such an overall good job, they deserve this long detailed review! Lol My total cost : $250 - 2 completely Brand new headlights $120 - installation fee $80 - LED lights installed (optional upgrade) = $450 + Tax. - don't remember the exact total but i know it was still well under $500. Thanks Juan and Alfonzo for a GREAT experience! Until next time!