I went to Autozone after reading the good reviews and the representatives really are helpful. I needed my back bulb replaced and new wiper blades. The Representative Lance took care of both items and even helped me out by installing both of them. For Lance 5 stars!!! read more

Very disappointing experience at this AutoZone. The manager Killian was extremely rude and dismissive throughout my interaction and made what should have been a simple visit unnecessarily frustrating. Customer service starts with basic professionalism and respect, and unfortunately, that was completely lacking. I also noticed significant personal hygiene issues that made the interaction uncomfortable. I understand that everyone has bad days, but when you're representing a business as a manager, professionalism and maintaining a clean, presentable appearance should be a priority. I hope management addresses both the customer-service concerns and the overall professionalism at this location. Based on my experience, I would be hesitant to return. read more

My car won't turn on one evening so I decided to come to Auto Zone to get a new battery. It seems like with this cold, I wasn't the one only one having car problems. There were 3 men working there and they did their absolute best to help take care of everyone. They helpfully me test my battery, get a new one, and installed it. I would not have asked for better service from them. Despite being so busy, the workers were very attentive and kind. Will be coming back if this happens again! read more

AutoZone - Auto Parts & Supplies Near Me - North Arlington, New Jersey

Shout out to Jorge who was a complete sweetheart and provided professional services The manager Vidol P. Was a complete asshole and I made sure to let him know. He was extremely rude and didn't allow me to ask the necessary questions. I was extremely surprised to find out he was the manager. He's one of those little dick assholes that feel they're on top of the world because of a "manager" title. He probably beats his wife at home. Would never return here. read more

I am extremely happy with my visit last week. The young gentleman Brian was a great help when i needed a few things for my car, i explained i didn't want to be there for hours & He made sure my visit was brief. Im very content. read more

Great customer service and selection. Free install of wiper blades. Sales associate Erik did a great job of installing. read more

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Crilsy muy simpática siempre me ayuda, siempre vengo por Ella, muy servicial , gracias por tener personas como Ella en su equipo

I came here last week looking to replace my car battery and got help from Jose. He gave great service and got my battery replaced in less than 20 minutes. Jose also checked on my alternator as well to make sure it was running properly. Great guy great service read more

Came here a few times for parts to replace batteries. Never had any issues and good service.

Excellent customer service friendly and very helpful. I would highly recommend this place read more

I had problems with my battery and Jerry took such good care of me. He helped me figure out what battery I needed and even swapped it out for me. He was very professional, kind and informative. Very happy with his customer service. read more

Best and most helpful autozone I have ever been to and the staff Jerry and Stephanie wear wonderful and kind. Thank you for your services and truly changing the world. read more

Stephanie the manager is rude disrespectful and I don't think she should even work at a place that you have to deal with people she has no communication skills I bought 2 bushing from this place and the rubber is torn so I went for a warranty exchange or cash back I paid I believe $62 for both she first told me that she can only give $23 back on a gift card cause the bushing were 2 in a box I explained that I had a box for 1 and that they sell them separately she said no caught an attitude and started blurring cuss word to her co workers about me like if I didn't understand what she was saying read more

I was there earlier this evening. Terrific staff and manager. Does Auto Zone have a bonus program for outstanding employees who assisted me this evening? They should. read more

I wish I could give them a ZERO!!! I am not car savy and yes I needed assistance not once but two bad experiences. I came to this autozone for assistance and both times was just directed to an aisle to find what I needed. ABSOLUTELY NO ASSISTANCE. If I am coming to your facility asking for assistance dont jist direct me to an aisle, ESPECIALLY WHEN THE STORE WAS EMPTY, bring your ass over to help me out....3 people just sitting around bullshitting. Finally I got pissed and said something, told them wtf stop chit-chattting and help me. The only person to assist me was the guy from the back. I wish I knew his name, but even though he helped me out I AM NEVER GOING BACK. Their staff sucks. read more

I am here at the location it says they open at 7:30 and doors are locked and no one answers phone what gives read more

AutoZone - Deserted - Auto Parts & Supplies Near Me - North Arlington, New Jersey

After having spent several hundred dollars at this location in the last year, I was told today by the parts manager that a pair of brake pads I bought 6 months ago would be covered under the AutoZone "Lifetime Guarantee." He told me to buy another pair, install them, and bring back the (Not so) old ones in the same box to be refunded my purchase price on the second set. I did just that and was back within 2 hours (because I actually know how to work on cars). This time the Store Manager was there to process my return. Instead of the credit the parts manager told me I was due 2 hours earlier (since their pads have a lifetime warranty) I received a lecture that I drive too much and my pads were not covered in the warranty. Six months and the pads were worn to the backing plates?! No refund on the second purchase?! My business will be taken elsewhere including away from the entire chain. Don't "GET INTO THE ZONE AT AUTOZONE" unless you enjoy wasting your money and dealing with hacks. 17 years as an auto body technician including ASE Master certification and an uneducated franchisee tells me that brake pads should only last 6 months. Follow up with AutoZone corporate on its way ... read more

Carolina Gomez saved my day. I went in to buy a quick fix for a flat, and instead of letting me ruin my wheel, she called in another professional who showed up in 5 minutes and fixed my tire on the spot. She went out of her way without being asked. This is the best auto shop in NJ/NY when Carolina is working. 10/10 would recommend. read more

Boom! Called to see if a part was available! It was. I went to the store to pick it up. I told the lady, "If you lied to me, you're dead to me!" We laughed with the other coworker. The part was in and purchased it was . I wasn't hoping for cool staff members greeting me with a smile and then having nice conversation about my van and me visiting from out of town. Expect fun times and nice people at this location. Thanks you two, it's always refreshing meeting people who enjoy life and can laugh! read more

AutoZone - Auto Parts & Supplies Near Me - North Arlington, New Jersey

What is your hours of operation obviously not 9 PM when my guy showed up there at 10 0f 9pm with an online order and he went to pick it up at 10 0f 9pm and was waved away from the door by the 2 countermen when the door was locked and they walked away with no regard for a valued customer Just to let you know I'm getting a touch with corporate And let them know how you run their business read more

the young girl as the cashier there has a nasty attitude, we asked for a bag for our items and she just put a bag in the counter and made us do it ourselves. almost as if thats her job ?? she has time to flirt with her friends on the job but not put items in the bag. ridiculous read more

If you want to get great help at the North Arlington AutoZone, speak with the Parts Manager, Tatiana. If you want to deal with an ahole with zero customer service skills, speak to Jose, the Store Manager. read more

I ran into this store at 8:30 Saturday evening, desperately needing wiper blades for my car. Mine were squeaking.!!!! Joseph helped me pick the right pair for my car.... recommending the ones he uses on his car; with the best reviews and they were cheaper than the ones my friend told me to get! Joseph then installed them for me. So grateful for him because I couldn't have done it in my own. Thank you Joseph read more

just got my battery changed . jonathan was AMAZING with customer service and careful with my vehicle . did everything to ensure it was 100% good . Deserves a raise thank you ! read more