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AutoZone

5.0 (1 review)
Closed • 7:30 am - 9:00 pm

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2 months ago

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Lester Glenn Ford

Lester Glenn Ford

(43 reviews)

Lester-Glenn's Service Center…read more I had an Engine Fault message and also needed an oil change. They replaced the MAP sensor and that was resolved, but I also paid for "The Works" oil service and inspection. Upon day 2 of wondering if my car would be ready the next day, I called around 4pm and left a message asking for an update. Nobody picked up and I never received a call back. The next morning, I again called to see if my car was finished so I could go to work that day. Theresa was short and seemed perturbed that I had inquired about my vehicle's readiness. After driving away from the service center and straight to work... I received a low tire pressure warning pulling into my work's parking lot. I measured all 4 tires and each one were well under-inflated between 15-20 psi when they should have been 35 psi. Lester Glenn didn't check my tire pressure and I'm not confident my tires were even rotated per "The Works." They had my car for 2 nights! For years I have been taking my car here for service, and I always get the impression they just want to sell you an expensive oil change/ inspection with minimal communication during and after. **Update** A week after paying for "The Works," oil service and inspection, my Ford Escape indicated an "Oil Change Needed" message. Essentially, the service tech didn't reset the Oil Life Monitoring System after the oil change. This is just another example that I've noticed over the years of Lester Glenn's service center over-charging and under-delivering.

Service department is horrible charged me for 3 diagnostic fees like they had to plug into it 3…read moredifferent times would not recommend

Sea View Jeep

Sea View Jeep

(84 reviews)

I have to admit... I was nervous to purchase a car from Sea View. I live 3-1/2 hours away and I…read moreknew nothing about the dealership, but they had the car I had been searching for. I called and asked for the Sales Manager, Kevin. I was told he was off that day, so I ended up sending him an email. I didn't expect to hear anything that day, but later that evening I received a phone call from Chris Mills. He told me Kevin had received my email and asked him to give me a call. We had a great conversation and that was just the start of my Sea View experience. The car was so new to their lot they only had one stock photo of the vehicle. Chris sent me a whole photo shoot of the car, better than any website I have ever seen. His communication was phenomenal and his patience was endless. Chris answered every question I asked... even the ones I knew were stupid... he never made me feel that way. He treated me like I was buying a Rolls Royce even though I was buying a pre-owned car that was already well below asking price. Every call, every email, every text was answered. Chris walked me through the entire process remotely. He worked with my insurance agent, NYS DMV, and every single thing was in place when I was finally able to make it down to the dealership. The entire process was flawless and the easiest car buying experience I ever had. I had terrible experiences trying to purchase a car closer to home. One dealership never returned my call and another dealership lost the car I was hoping to purchase. I felt like I was begging dealers to sell me their vehicles. So I really didn't have a good feeling going into this sale at Sea View... but WOW was I impressed. This was honestly the best car buying experience I ever had. I cannot say enough about Kevin and Chris. I only wish their dealership was closer to me, but it won't stop me from buying another car from them. They will be the first dealer I call.

Sales was a joke. gave them my offer on a 2025 unit and then test drove. We came back and they…read morewasted 30 min in a cubicle chit chatting. I was the only customer there. I got them down to a close to what I wanted OTD price, but two days later I had a question on the vehicle's capacity sticker. So, I went to the dealership and stood by the unit on the lot. I then called my salesperson (Travis) on my cellphone and asked my legitimate question about the cargo capacity sticker as it varies by vehicle and how they are equipped. I asked for a picture of it. Travis told me. "It's out on a test drive with another customer and if it doesn't sell, I'll get back to you." I was standing right next to it (while they claimed it was currently out on a test drive). I was ready to buy that day, but glad I didn't. And no, it hadn't just come back. I had been there for a couple of hours inspecting it before calling him. I got the deal I wanted elsewhere. I'm all for the nature of the business and the fact that they need to max profit and the customer max savings. But when there is bold-faced lying, that's when I walk. If you want a deal, do not go into this or any dealership at all. Do it all in writing and force them to give you the best OTD price in writing (itemized). All of the "Can I get you coffee?" while they disappear for 20 minutes at a time, is old-fashioned and stupid. There are now even AI agents that will negotiate for you under a bogus e-mail address, to start the process. Don't fall for the "schedule an appointment" nonsense. It's all a stupid tactic. In writing, get the OTD price, take it with you, then do the test drive, and finalize.

AutoZone - autopartssupplies - Updated May 2026

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