Do you own a car or truck? For ALL your vehicle service and repair needs!…read moreI highly recommend Scotty's Auto Repair! A longtime local auto repair shop! Wonderful group of professionals! Excellent customer service! Prompt, reliable vehicle diagnosis/repairs! Whether your vehicle is due for service or have any other automotive service/repair needs, take your car/truck to Scotty's Auto Repair! Let the office know you found them here on yelp and... Tell them John send you! Get your car fixed right... Scotty's Auto Repair! Have a GREAT day!

Time for an oil change. With Scotty's vehicle inspection I was informed about some future…read moremaintenance issues. Great job guys!

We limped our RV into Jerry's on a Sunday morning. We had just been sold a malfunctioning…read morealternator in Montana, and needed to get back to Puget Sound. These folks were awesome! Provided great service, and tested the new alternator to ensure we wouldn't have more issues, for our trip home. Thank you for being open on Sundays!! Thank you for your stellar support!

During a recent trip to eastern Washington we had the misfortune of breaking down on the I-90 about…read more30 miles outside of Ephrata. After being picked up by the tow truck we were able to find the best rated mechanic shop, " The Shop" owner is Dan, we had to leave the vehicle for the night so we called Dan and left a message. The next morning which was labor day we received a phone call. It was Dan from the shop. We explained our dilemma and he told us to bring the keys to the vehicle to his shop and he would fix it, and that he did within 3 hours we were back on the road again!! Thanks Dan, you are the man. his quote , "If I can't fix it ...it is not broken"

After making an appointment 2 weeks prior, I took my Toyota Camry in to The Shop to have the…read morealternator replaced. Jim, the owner asked me if I would consent to having the serpentine belt replaced at the same time, as there would be no additional labor cost. He quoted me $24.95 and I agreed. A little over two hours later, the car was done, and I paid the bill, $235.39. On the way home, the car stalled a stop signs and when I stepped on the gas, the car would surge forward like a bullet being fired from a gun. After I got home, I decided to have a look under the hood to see if anything looked out of place. I noticed immediately that the serpentine belt was not new and most likely the same one that was on the car. They had charged me for a new one but had not installed it. I drove back to The Shop and Jim the owner as well as the mechanic were both in the office. I questioned Jim about why the new belt had not been installed on my car, after he had charged me for a new one. He turned and looked at the mechanic, but neither said anything, just looked guilty because they had been caught. Then the mechanic stated that he did not know the car was to have a new serpentine belt installed. I walked outside to show them the old belt on the car, and then the mechanic said, "my bad, I just forgot to put it on." This after previously stating that he didn't know the belt was supposed to be changed. They then installed the new belt on my car, taking only 15 minutes. As I was leaving I told Jim the owner that I believed the mechanic had deliberately not installed the new serpentine belt on my car, and that I believed it was done with his blessing or at his direction. He just had a guilty look on his face and said nothing. I would not recommend this repair shop for automobile repairs as I believe they are rip off artists and I believe they will cheat you if they can. Clarke Morris

Went in to try to buy a span wrench and the guy behind the counter has long hair and a hat on and…read morehe wouldn't get up and serve me he wouldn't even ask me what size I had or wanted I knew what they I wanted I went outside use my phone and found out they had it in stock I call them up and told him they were rude they're very very rude I will never ever stop here again and I don't recommend it to anyone else Sunday workers

Poor customer service rude and condescending, there is definitely better stores out there. Poor…read morerepresentation of the Oreilly name brand! Glad I dont have to use this store on a regular basis

They removed and resealed the windshield in my vehicle. They…read morewere able to get me in quickly and did a great job. Super friendly staff and great service. I definitely recommend.

I am wrote this as I sat and waited so it is written in real time. I did wait a few days to post…read moreit. They claim to open at 8. I called at 8:10(I was sitting out front waiting for the door to open) when no one answered I found the voicemail completely full so I was unable to leave a message. The front desk girl strolled in at 8:25 when I came inside she was rude as hell to me when I checked in for my appointment. Than I was told WITH an appointment it would be minimum 4 hour wait to get in but more likely 6. When I was on a personal phone call the rude as hell front desk girl thought it was appropriate to comment on my phone call. "OH MY FUCKING GOD ITS ONLY A COUPLE OF HOURS" I wouldn't recommend this place to my worst enemy. The service is terrible and the front desk girl is RUDE AS FUCK. As of now I'm still sitting here waiting. As I am sitting in the waiting room the front desk girl tells the workers O she left. I am literally sitting in front of her desk but I'm not here. The. She has the audacity to say she never gave me the keys. I tried and was ignored. If I could give negative stars I would. You're receptionist is the face of your company. When she treats customers like pond scum it looks bad on everyone and everything. As I sit here waiting I have heard her be extremely rude to several other customers who came in. I have seen several people leave because of it. I literally just her heard tell a customer who asked for a quote on Windows for her home "go somewhere else." I have now been sitting here waiting 5 hours. The front desk girl is only "polite" when the boss is within ear shot, I have heard her ask several customers "What do you want?"like a pissed off teenager instead of hello or how can I help. She is the first person you speak to walking in the door and that's how she's treating people. I can see my windshield is done and my vehicle is parked out front but the front desk girl can't be bothered to stop her personal conversation on her phone to do her job. I totally want to sit here and listen to you talk politics and religion with your friend. Please don't let paying customers at your job interrupt your personal life. Also be warned if you call or receive a call from this office she has you on speaker phone and everyone including the customers are hearing both sides of the conversation. So after 6 hours a rude as hell receptionist and more parts of my truck broken than when I drove in. I am finally done. I would not recommend this place to my worst enemy. If I could give negative five stars I would.

I had to get some oil for the car the other day, and Napa was close. What a pleasant surprise; the…read moreWarden Napa Auto Parts reminds me more of an old-fashioned hardware store (which also carries car parts). There were a LOT of tools available; far more than I'm used to seeing in an auto parts store. I had to take some time and wander around the space to see what was available, and their selection was pretty broad. The young woman who helped me was friendly and knew her stuff. I'll be back to peruse the store when I'm not in a hurry and be able to enjoy discovering what's there.

Small town customer service at its best. We buy a lot of truck parts through here and I'm always…read morehappy. They are willing to order obscure things and always have an answer.

The worst i have ever experienced in 75 years.I was mocked ,belittled ,told i was a woman who felt…read morethe customer is always right .All i wanted was a fridge ,my vin number was incomplete but my policy number was correct .He spent 5 days telling us he was waiting for a response from our insurance co. In reality he had never called.when he called about the vin numbers he was so rude and ranting ,about his lost money by being on the phone,how he hates insurance claims hollering at my husband ,he said he did that because he thought my husband was having a hard time hearing him.we decided we could no long trust this man as he had lied to my huband onthe phone and to his face .we now are presented with a bill fir over 600.and still we have to get another co to come out so we can get a refridgerator. This owner should not be allowed near the public .We are on ss and do not have the money to throw away for an incomplete job,but we wanted yo not have to deal with this man ever again

Service Requested was completed, other issues were found and we have a plan to fix those ASAP. The…read morecard is accepted, other businesses did not accept the card, value is appropriate for repairs needed. Thank you. I do recommend.

Our vehicle broke down east of Moses Lake. Jared at Affordable Auto Repair got us in early the next…read moremorning. Even though the work took longer than expected because of a fused sensor, they kept at it until the job was done and we were on our way. A fun little side recommendation: when we went to dinner, we mentioned to our server that we were broken down and our vehicle was at Affordable Auto Repair. She said, "Oh, that's Jared. He's very good." It added a little positive note to an unpleasant situation.

Took my son's trusty (but rusty) 2004 Chevy to Affordable Auto, and wow--what a breath of fresh…read moreair! As a parent watching my 22-year-old navigate the wild world of adulting on a ramen-noodle budget, I was thrilled with their straightforward honesty. No upselling smoke and mirrors; just solid work at a price that won't send us back to the poorhouse. They fixed it right the first time, and my kid's back on the road without breaking the bank. If you're a young driver (or just young at heart) needing affordable, no-BS service, this is your spot. Highly recommend--saved our sanity and his savings!