I went to AutoZone to purchase sparkplugs and cables for my car in order to save a little money and give my Grand AM a tune up. The employee who helped me search for the appropriate plugs was named Jason and he completely destroyed my very reason for going there in the first place. Jason searched his computer and selected the plugs for my car. I was surprised because the plugs he chose for me were pre-gapped, something I was relieved to find existed, but surprised because I know that this car requires specific parts. Turns out that what he gave me was incorrect. And now my car is in the shop. Trying to save $350 on a tune up by purchasing $66 in parts has now completely backfired. I now need the shop to replace all of these parts and I am still out the $66. I will never go to another AutoZone again. read more