Sadly to say that the store manager named BJ and the assistant manager Karen do not have any idea…read morehow to treat customers or even employees. Last time I was In there the assistant was talking down to an associate and not even trying to help them. I felt sorry for that associate and just left my things and went down the street to Autozone. Learn how to manage your store or find something better.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I went there this last Saturday in search of a sun shade for a recently purchased new vehicle,…read more(09/23/23), I found it easily enough and hole I was there, I remembered that my daughters car was in dire need of a set of windshield wipers. They have no book out, they don't have the little computer anymore, but there is a QR code. So I scanned it and found a set and headed for the register. At the register the young man behind the counter, Seijun (sp), asked if I wouldn't mind allowing him to check the blades against his system, that he noticed I used the QR code and sometimes it gets it wrong. So I did, and it did as well, he quickly gave me the correct information and I went on my way. He was helpful, friendly, and knows how to give good customer service. Thanks dude!!

If I could give a zero I would. I waited outside until open time so that I could be rudely turned…read moreas soon as I went in. I asked to get the check engine light checked out and apparently she couldn't. She said she would have someone come in at 10am, 2 hours later, who would be able to do that. Is this the knowledgeable people y'all hire? Isn't there like a basic knowledge of car knowledge required? I don't know but this young lady's nasty attitude has turned me away for good. Horrible, this was my go to parts store, not anymore.

This place is a well kept gem!! They have everything! Hard to find parts to hard to find tools…read more They have the best quality supplies at a fair price and the guys are knowledgeable. It's a DIY heaven

From the owner: Specializing in: - Automobile Parts & Supplies…read more- Automobile Parts, Supplies & Accessories - Automotive & HD Truck Brake Parts - Batteries & Battery Accessories - Cargo Control - Filtration - Automotive and Heavy Duty - Heavy Duty Truck Parts & Supplies - Tools

Our school bus would not start so I call them to see if they could help us. I knew this is not what…read morethey do but we were right down the road from them so I took a chance and called to see if they could help. They came within minutes and helped start our bus. They are wonderful people and we appreciated their help . Great customer service!!!!

I was driving cross- country and I had a bad rattle and they were so kind and awesome in finding…read morethe problem and fixing it. It turned out to be a loose plate underneath and they double-checked everything before letting me leave. Great customer service!

Carlos and Brian are my absolute favorite techs. This is the quickest oil change place in midland…read more They are kind, courteous, and truly nice people!!! Don't sleep on take 5!!!!

This is my 2nd experience with this autozone. I bought a battery online, chose home delivery, paid…read morefor it. Obviously it showed the battery was in stock. Around 7:30pm, a female called and stated I would not get it because they don't have it. I explained it showed it online in stock. She did not care. She stated I guess I could see if another store has one and call you back. She never called back. I then called the store at 8pm and spoke to Isiah Guttierez and he stated it showed 2 in stock however they have none. I said to credit my account. He stated it will take 48-72 hours for the credit to show. It only took them 2 minutes to take my money for a battery they claimed they had but did NOT. He said his district manager is Michael Jacob. If my money is not credited back in that timeframe, Mr. Jacobs will be getting a call from me. This store is pitiful.

Had a good experience with Tammy at O'Reilly's on Whatley. We couldn't find a receipt on a part…read morethat had lifetime warranty and she took the time out of her day to find it and she helped us out. Saved us some money. Good job Tammy I recommend everybody to go visit Tammy thanks.

LIZ at the West Wadley location is a happy person who exudes customer service. She listens very…read morewell. She checked my battery, alternator and starter. All was good. Thank you LIZ at O'reillys on West Wadley in Midland.

Over priced on everything. None of the employees are knowledgable about anything they sell and the…read moreowner is aloof and uninterested in customer service. Number one answer you'll get from them: "We can order it for you.". Well guess what I can order it too and not have to pay your ridiculous prices. This place would not survive in the DFW area. Not with these prices and definitely not with this attitude toward customer service.

If you thought anybody else was high on reloading supplies and guns, then you haven't walked into…read morethis place. You would think this was January of 2013, everything is excessively over priced. North of them, 3 miles on the same road, are much more reasonable prices on everything. Between the Walls gun store is much more reasonable, still high, but not crazy... I figured you would get a better class's of people out here. The people are really nice and knowledgeable at both places though.