Wow. Never in my life have I experienced this. My family was traveling across the country and our…read moretrailer spun a bearing. We were stranded on the side of the road and called this store at 7:55. The associate who answered (after I called 3X and let it ring over and over) said "we are closed", I said the website shows you are open for 5 more minutes. He said yeah but we are closed. I said my son will be there before you close and told him what we needed. He said we are closed, I asked if he will leave a family of 6 stranded on the highway, really?? He said hold please. Then as soon as the clock hit 7:59, the line went dead. My son texted and called at 7:58 from the front of the store which was least locked up and no one answered when he knocked. As a business owner, I cannot even begin to to express my shock and outrage over this interaction. I truly hope that no one ever treats this man or his family as he has treated mine in this situation.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My husband had mufflers placed on in April, he had to take it back to J&J 4 times because the…read morewelding was not done properly and now we just had to have it all replaced at a different auto shop.

They were AWESOME. I drove in, I was immediately greeted, I explained what was going on with my…read morevehicle. I was in an out in about an hour, installing new brake pads and rotters. GREAT JOB!!!!!!! Thank you to everyone at J and J Tire and Muffler

Great customer service that I received here yesterday. It's been raining a lot lately and my truck…read morehas needed windshield wipers for awhile. I keep forgetting to buy some. However, I finally remembered to get some. I called to make sure they were open. They answered the phone within 3 rings. They told me the price and to get me to come, they offered to install them for free. So, I was on my way to this auto parts store. Once arrived, I walked in the store and within 6 steps into the store, I was greeted and asked " can I help you". I told them what I wanted and paid for it. And sure enough, they installed them for me for free. One tip is to download the Advanced Auto Parts App to save money. I used the App to save $5 on my windshield wipers. Now, Its the Simple Truth: That is great customer service.

DO NOT EVER BUY FROM THIS STORE! We purchased an alternator…read morefrom this store. it went bad and we knew it should still be under warranty. We contacted the store and they told us that their lifetime warranty was only good for a month. Confirmed what they said and told them that they were misleading people which they agreed. Went to another auto parts store and bought one. After putting it on it works perfect. Our mechanic starts talking with manager of Advance and she said they would give a partial refund. We go to get refund and she said it works fine that we must have changed a wire or something. We did nothing except change alternator. The Manager proceeds to hang up when confronted about the issue.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

we just purchased our third Toyota pick up and we couldn't be happier. The Tundra 1794 Edition is…read morestunning with tons of amazing features that we didn't know we wanted and needed. I find the truck to be manly in design but I love it and will love driving it too. Jared Johnson was our salesman, he was friendly, not pushy, knowledgeable and we highly recommend asking for him if you're in the market for a Toyota. Toyota of Meridian has it hands down over Docs Toyota.

I had an appointment at 1:00pm to have new tires put on. I arrived 30 minutes early thinking they…read moremight be able to get started a little sooner because I had somewhere to be at 3:30. No big deal either way right? It's just 4 new tires being put on. WRONG!! This place killed a whole afternoon and caused me to miss a 3:30 appointment because it took them over 2 hours to put 4 tires on a car. Their excuse was that's how it takes. Sorry John O'Neil Toyota it's not! Average new 4 tire install takes 45 minutes to one hour. This was the first and last time I will buy tires from here. I will stick with reliable mom and pop locals for now on.