Not very friendly. A different store in LA installed illegal blue lighting above my license plate(I didn't realize until night came around... I don't even think the guy realized either.). A family member was buying them for me so I didn't check the package; the clerk just told me that they were LED and that I'd love them. He opened it and put the lights in. I removed the lights later after noticing the color so I wouldn't get pulled over, then made my drive back to Memphis(no time to return to the same store). I come to THIS store to make the return or an exchange, but I'm immediately told I can't because the packaging was open. Even though their own clerks insisted on opening and installing them...? Okay. I tell them the whole story. Still mumbling about how I can't return them, while going over to a computer. He then makes the return anyways... Immediately after that, I'd expect someone to help me find proper lights. But the man's just walked off. So... Nah. I realize now that I should've checked the package before purchase, but I didn't even know that you could buy colored lights. I just think this store could've been a little more friendly about it. Regardless, I did get my return. Just don't expect a good attitude for your service. read more