Well, I drive some time just to get parts in the Family Auto parts store.... Because there I get…read moreeverything I need, and if they don't have they will find for me ASAP. Especially dealing with Mr. Bill makes it much easier. So one thing I don't have to deal with is Auto parts. I just call and go pick up. LilianoDesignsNYC

Just moved to the east coast and had an engine light go on in my VW GTI. Decided to go to their…read morestore before heading to the mechanic. They went out to my car with a scanner and figured out it was my O2 sensor. Bought one a lot cheaper than I would have gotten through the repair shop. Great guys. Real friendly and very knowledgeable.

I totally not sure about this place. The finance guy talked down to me like I was beneath him while…read morehe was wearing a $40,000 watch I knew what my car was worth and to be honest unless I stood my ground they would've given me less than what it was worth, but I didn't let them do that. I controlled the entire situation. They did get my business because I just didn't want to waste any more of my precious time and kind of got something I was looking for. I also want to follow through with my sales person who honestly was a pleasure and very straightforward with me. I will not mention any names, but I did spend a certain amount of money and I didn't even get everything that the car came with I will be posting a photo of what they promised me and that was nothing. I hope this helps whoever decides to go there and deal with their sales team or finance team and I don't appreciate getting talk down to not when I'm the consumer. I'd say pass this one by and look elsewhere.

Did not have a good experience. Will not go back there. try smithtown Nissan instead.read more

I didn't get the guys name working today but he was phenomenal and deserves a raise! Seemed like he…read morewas the only man running the counter (although it did seem like there was another person maybe returning from lunch and someone managing inventory in the back. But he did a great job efficiently managing the counter as while juggling the phone calls coming in and was very courteous and willing to help! Will definitely look to return here for any future needs! I'll be back soon cause they only had one Jeep rear car mat so I will look for when they get another one in. Thanks!

I just purchased a 1955 Thunderbird and I'm replacing most of the components one by one, so I've…read morebeen frequenting this location quite a bit in the last 6 months. Every time I go in there, the workers see me and just duck into the back. They don't acknowledge me, or tell me "just a second" Today tore it for me. I was looking for a particular tool. "Sir Peter" was on the sales floor stocking the shelves. I asked him for the tool, explained exactly what it did. He misdirected me, I ended up buying the wrong thing. I waited at the counter. As soon as someone else walked into the store, "Sir Peter" offered to help him before ringing me up. It was as if I were invisible. The only time I saw "Sir Grumpy", oops I mean "Sir Peter" spring into action faster is when I get there the same time as the coffee truck. Poor customer service. I will try the location at the base of 112, on Main Street.

Everything. Very courteous staff, efficient and…read moreprofessional service. Hope you never have to come here, but if you do it's far easier than what you've probably already been through with the insurance company.

Unprofessional- called to confirm a part was in stock, drove 20 minutes East to pick up part, legit…read morepaid for the piece and waited 20 minutes for them to "take the piece out the truck", 20 minutes pass for them to tell me that the piece was sold. They were unapologetic and didn't care that they wasted my time. Junior who helped me was more worried about ordering his lunch from McDonald's as I just wasted my lunch break for a horrible experience. My grandfather has been dealing with this specific location for YEARS, and I guess considering they saw a female they never seen before they could care less about my experience. Would give no stars but I can't...

Good guys, good gas prices, if only they did upholstery too, I could use new leather and stuff.read more

Great bunch of guys over there. Take your car there to get it inspected, they'll treat you right.read more