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Marianna, FL

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Autozone

3.0 (2 reviews)
Closed • 7:30 pm - 9:00 PM

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Key Chrysler Dodge Jeep Ram

Key Chrysler Dodge Jeep Ram

(3 reviews)

My wife and I drove down to Key CDJR of Marianna on July 3 to look at a 2017 Toyota Camry. Based on…read moreour deeply unprofessional experience with their sales staff, I highly recommend taking your business elsewhere. The vehicle we looked at was in terrible condition and had clearly not been prepped for sale. It had a huge dent on the door, rust and sticky residue behind all the handles and trunk, completely fogged headlights, and heavily stained interior. When we politely told our salesman, Al Gammon, that we needed a moment to discuss the car, he rudely replied, "Did you not talk about it on the way down?" When I pointed out the blatant condition issues, he became defensive instead of helpful. He told us, "Where are you going to find a 2017 Camry with no scratches and dents?" and dismissively claimed it just needed a detail. Finally, instead of trying to assist us, he abruptly stated, "I guess this is not the car for you." Mr. Gammon bragged about having 14 years of sales experience, yet he lacks basic customer respect. I escalated this to the General Manager, Doug Driscoll, who offered a written apology but tried to soften the blow by claiming conversations can be "perceived differently." There is no misinterpreting direct, rude quotes. I have filed a formal BBB complaint. We will never buy a vehicle from Key CDJR of Marianna and we strongly advise others to avoid them as well.

I do not recommend this dealership. I was told my AC compressor could be repaired within one day,…read morebut after I called for an update, I was told it would actually be Friday before they could even get to it. That completely wasted my time because I planned my schedule around the original estimate. On top of that, the customer service at the front desk was rude and unprofessional. If there was going to be a delay, I would have appreciated honest communication from the beginning. I hope they improve their communication and customer service.

Walmart Auto Care Centers

Walmart Auto Care Centers

(3 reviews)

I went there for some trailer tires. The big blond guy was very helpful so I left my rims for them…read moreto put new tires on. When I went back the blond guy was busy with another customer so I watched where he went when another guy (Shawn) said to me "Hey, look over here, not over there." After getting over the initial shock I asked him "What did you say to me , boy?" When he said he would get my tires I told him not to worry and I would wait for the other guy. Next thing I know he comes out with my tires. He put them in my truck and I started to leave but thought better of it and went to talk to the Service Manager (Gary). After talking to him I left feeling like there absolutely be nothing done about it. Wanted to give 5 stars for the blond guy and negative 2 stars for Shawn's so I settled on 2.

This Walmart auto center wasn't very helpful on the phone. I called to check tire availability…read more They put me on hold twice, ultimately saying their computer was down so they'd have to go physically look through their inventory. They finally said they didn't have the size for my car, which doesn't use odd sized tires. I asked about close sizes that would also easily fit, to which they said they were only allowed to put the exact size as the manufacturer did. That's ridiculous! There's virtually no difference between a 215-65-17 and a 215-60-17 tire, or a 215 and a 205 - millimeters difference. But they wouldn't do it. Not remotely helpful when you're stranded far from home with very limited tire shop options in middle-of-nowhere Florida.

TLG Peterbilt - Business entrance

TLG Peterbilt

(3 reviews)

I called them for road call approx 5 miles from their shop. They responded relatively quickly…read more Brought me 10 gals of diesel fuel and pump up the fuel primer on my truck. I was down a total of 1 hour 47 min according to elogs. Mechanic was onsite w/ me aprox 30 min. They charged me for 2 hours labor. Bill was 585.00. Extremely overpriced!!!!!! 150 for call out service, 70 dollars for diesel fuel, the rest for pouring fuel in tank and pumping primer on side of engine for 5 minutes. I fully expected a 300 dollar charge and would have been fine with that as a fair rate. However this dealership chose to take advantage to extort me for twice the normal rate of other facilities. My mistake was not asking for a quote and assuming they were a reputable business. They did not disclose the rate until after services rendered. I paid it but this will be the last dime they ever get of mine

Broke down and had to tow our truck in to this place, we used what we thought was a key drop at the…read moreplace which most repair facility's have a key drop to find out that they couldn't access the box and return my keys when they couldn't work on our truck. Ended up having to pay another dealership 800.00 because this business couldn't get my key back from there drop box. You guys need to hang a sign letting customers know not to use the drop box, hoping other customers don't learn the hard way like we did. Horrible service. They 100% didn't care. Pretty much sorry about your luck. Stay away! Take your truck somewhere else.

Autozone - autopartssupplies - Updated October 2026

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