Lloyd knows his transmissions. Rebuilt mine a year ago and still running strong. Just had him do a…read moreservice on it and everything still working as it should. He takes the time to explain everything to you in a way anyone can understand. Never tries to talk you into anything unnecessary. Absolutely recommend him each and every time I talk to someone that's having transmission problems.

Awesome customer service. The Best transmission guy around. Great prices, and fixes in a timely…read morematter. Would highly recommend to anyone who needs their transmission rebuilt or a new transmission

Great service and Friendly staff!! Had new brakes installed, oil change and tires rotated!…read moreeverything was time in timely manner and it didn't break the bank!

This is the best place for all your auto needs in the Panhandle area!…read more My family and I enjoyed the kids spring break in Panama City last week. On our way back home to Indiana our Alternator AND battery quit working. Mind you this is on a Friday at 4pm!! Luckily, we broke down at the Hideaway Bar and Grill in Bruce Fl instead of half a mile in either direction. The closest place for a repair was Wrench It Tire and Auto. I have AAA, but they would only tow to an approved dealer 35 miles away, and they were closed until Monday by the time our van would have made it there. I decided to call Wrench It Tire & Auto to let them know my situation. I talked to Heather (Josh's wife), who told me she would talk to her husband (Josh) to see if they could do anything for us. She said they would be willing to stay later that day to ensure we got back on the road that night! They appointed me as a fantastic tow driver(Larry) for a reasonable price. He had terrific hospitality! I knew we were in great hands when he told me about himself and the people who work at Wrench It. Josh confirmed it was the Alternator and battery. He said he could call his other tech to grab the part from a store that was 30 minutes away and start working on it. They worked on the van until it was past 10pm! They got her all fixed up and back up and running. They had so much patience because we didn't have nearly as much money for the parts and labor on one payment form, so they helped us use multiple different payment forms. I can't express how grateful our family is for this shop and the people who run it! If you're anywhere near Ponce De Leon, Florida area and want to make sure your vehicle is adequately taken care of by personable and caring people, then you NEED to come here! I wish they were in Indiana so I could go here whenever I need help with our vehicles! Again, thank you for all your hospitality and for ensuring my family made it home safely. We appreciate you guys!

I broken down at gas station, walked down to Eastern Wrecker see if someone could rescue me, they…read moreimmediately walked over N.A. fixed my car in minutes and refused to take any cash as I was so appreciative!!!! Best service even when it doesn't matter!!! Great people!!!

I highly recommend this company. The owner and employees were extremely kind and helped me…read moretremendously in a timely manner. I made the call for a tow around 2:30p.m and the truck driver was called immediately and delivered my truck to the destination extremely fast and even sent a picture once the job was completed.

Great customer service and I'd love to take advantage of their (customer loyalty program)…read more That has saved me a lot of money on essential maintenance that I have to get done anyways to keep my vehicle in tiptop Plus earning points on my next visit

You won't find a nicer, hometown shop, better than Ron's Firestone. Ron is one of a kind. Always…read morethere, always helpful. He has helped me so much and very quickly I might add. Reasonable and trustworthy.

Great auto shop. Got us in quickly and solved the problem. No messing around, didn't try to upsell…read moreus. Straight forward and honest. Fully recommend.

Can't say enough how much these guys helped me out! I was travelling through the area on my way to…read moreBiloxi when I picked up a large screw in a tire. I had tried to plug the tire about ten miles down the road, but the only patch kit I was able to find was a dinky one that lasted all of that ten miles before blowing out and leaving me with a very flat tire. I pulled into the clinic and asked if there was any way that they could help out... unfortunately they could not officially help me due to insurance reasons (I was on a motorcycle, so this was totally expected). However, they did me a solid and handed me a truck gauge plug that I could attempt to fix the tire with myself... and that worked perfectly! They were able to inflate the tire (no insurance clashes there!) and I was on the road again. Again, all the work and risk was done by myself, but they really helped out with their knowledge! I was able to get to Biloxi, where I was able to find a dealer that could replace the tire (Just can't trust a plug completely... the whole way there I was constantly checking tire pressure, which is distracting!) the next day, and that is what I did. Again, my heartfelt gratitude to these guys for helping me out!

low tire pressure light came on while driving down I-10 on our way to the beach from Tallahassee…read more They fit us in, found that all our tires needed replacing, but they weren't going to have tires for a few hours. so Mr Don sent us to another tire place in town that could get us on the road faster. Now being a woman with two teen age girls, this man not only sent me somewhere to get my problem solved, he called them told them what I needed exactly, he helped me understand what would best serve my needs, and had the other place ready and waiting for us. Can't thank him enough, and if you have to wait at Mr. Don's shop he may even let you play the piano. Thank you again!!!!!

absolutely stunned by the guys here, took my tire here because plug blew out and tire came off the…read morerim I fully expected to have to buy a new tire but the guys here gave it a shot and patched it, even after I told them they have the go ahead to sell me a new tire if it can't be patched. thats the kind of integrity that you don't often get at tire shops. wish I had names to thank but they got it done so quick I didn't have time to ask. also, bathrooms are nice and clean!

After they took my vehicle in to patch a leak, they removed the wheel, called me up to the counter…read moreto tell me they couldn't repair it because it was more than 6 years old saying "it was the law" (which I now know to be a lie, no such law, federal or state). He went on to tell me "no shops will do it". Another lie and by the way as it turned out, they were the only one's who wouldn't fix it. I told them to "forget it, just add air, it will hold until I get home", they refused, sited "the law" again and said that it was 'illegal' to touch that tire which again is a complete lie. Why did he need to remove the tire to tell me this? I thought he "couldn't touch it", so why did he. When I walked out to get my vehicle, I noticed the employee putting the lug nuts on one right after the other in line, tightening them with an impact tool, not in a star pattern which anyone knows is the proper way so the wheel lugs are tightened evenly. The novice then tried to tell me the tire was dry rotted which is a huge lie as there is absolutely zero cracks or damage on any of the tires as I showed him, which the next shop I went to concurred that their is no dry rot. 6 months ago they tried to sell me a battery which was the wrong one and was 40% more than a more recognized and reputable dealer. A year before that, they damaged a lug nut post on my wifes cars, again, we had to take it to a more credible auto center to have it fixed but which I was there, a lady sitting beside us said they damaged a tire pressure sensor and that cost her $104, a conversation I'll never forget. So why did I go there again? I came out of a business near by and noticed a low tire, figured surely they could handle patching one tire, nope, they wanted to sell me a set of 4, and by the way, they are the most expensive tire repair from Crestview to Chipley but don't take my word for it, ask them how much, them call a few others. Funny thing, they sell tires that are 4 years old but won't fix one beyond 6. Most people get flats around 10 years apart. That's some window of repair. Based on that, why say that you repair them at all. Bottom line, go there, do business but take lots of money, expect trouble, and to get fitted with new tires which have sat on their shelves for several years, then, everytime you get a flat, plan on buying a new one so you can be the one who's keeping them in business, not me.