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Los Angeles, CA

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AutoZone

3.5 (44 reviews)
Closed • 7:00 am - 10:00 pm

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Reviews With Photos

customer service is amazing i came in 10 minutes before closing and clyde c helped me would recommend

Moises A.

Carlos C. Came through with some good battery options and installing the new battery I bought. Thanks again, will come back for this great service!

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2 months ago

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2 months ago

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7 months ago

Was half asleep walking in here. Didn't matter. Ask for Jose R. He's the man for the job!

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4 months ago

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2 years ago

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10 months ago

I was pleased by the service today. The employee Joseph G helped me install wipers in the rain.

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11 months ago

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8 months ago

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4 years ago

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Photo of Emily Y.
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3 years ago

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2 years ago

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6 years ago

Jose R was SUPER helpful and kind! Autozone is always busy but he was willing to help and was very patient with me. Great customer service!

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7 years ago

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5 years ago

Great service. Came in for bulb replacement and Luis m was kind enough to install for me. Really impressed by the customer service.

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4 years ago

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16 years ago

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9 years ago

SO SLOW. Waited in line 10 min on a Saturday afternoon for a gallon of windshield washer fluid and a Powerade...

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Photo of Ana Y.
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5 years ago

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5 years ago

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5 years ago

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12 years ago

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6 years ago

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13 years ago

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12 years ago

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8 years ago

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9 years ago

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8 years ago

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8 years ago

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13 years ago

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6 years ago

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6 years ago

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9 years ago

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8 years ago

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7 years ago

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6 years ago

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11 years ago

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13 years ago

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14 years ago

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8 years ago

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8 years ago

Only one register open, one employee standing outside doing nothing, very slow service.

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Review Highlights - AutoZone

“Without going into too much detail, I received excellent customer service from Oscar, the store manager.”

Mentioned in 4 reviews

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Pep Boys

Pep Boys

(522 reviews)

Pico-Union

Appreciate these guys - above and beyond in service and transparent pricing. Thank you everyone who…read moreworks there. Pep Boys has been my fleet's vendor for 9+ years now, by the way.

The lady wendy had horrible customer service, blows you off and doesn't even acknowledge the fact…read morethat i had an appointment just told me go wait in the line so instead of being serviced at 8am how my appointment was scheduled for it was 8:30am before i even spoke to anyone then i got a paper and still had to wait longer, it's not 8:33am still haven't been serviced or my car hasn't been brought to be helped, but other cars are. My first time here and it was just terrible service and the value of the oil change is not worth it charging over 150$ for a quick oil change and you can't even service your customers timely. Ridiculous how you completely blow someone off and told them to move their car to a different area and didn't even come back to help me! just sent me somewhere else to not even help me and wait in line to be helped by miguel who started to show urgency only AFTER i asked for his name. it's funny how people treat you different when they know they might be in trouble or being reported. i don't want people to lose their jobs but i want customers to know if you come here 1. appointments don't matter, you'll get helped when they choose too. 2. overpriced oil changes anywhere else you're paying 100-120 max. 3. customer service is non existent unless you act as if you're going to report something. it's sad because i live down the street from here and i would've come back because of the distance but instead of that i'll be going somewhere else. 8:37am review posted and my car hasn't finally touched down into a bay to get serviced, after having an appointment at 8am! edit: 8:48am still hasn't done anything to my car but bring it into the bay and leave it there while they work on other cars edit: 9:20am and they are finally finished and i'm going to pay. 1:20min wait for something that took them 10 minutes to do so realistically i could've been out of here 8:15-8:20 give or take. just ridiculous!

AutoZone - autopartssupplies - Updated November 2026

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