great service even mom was point on what i needed. j&b auto center die hard battery's are a must …read more interstate has dropped the ball

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

Well this disabled Veteran made a few mistakes on this Easter weekend. First was buying a…read moreside-by-side from Southland Power Sports in Lexington TN (https://www.facebook.com/southlandpowersports). I didn't realize this at the time until I went to pick up my side by side today, Good Friday, after some 'warranty' work. My heavens, didn't realize how hustled I was buying the extended warranty. It apparently doesn't cover anything, even though the limited CF Moto warranty states that it does. I was told it was a busted break caliper. Ok, bought extended warranty so we're good. Was sent picture showing break fluid leaking, huh? I have date stamped pictures when I loaded up my vehicle on trailer & guess what, there ain't no leaks. No leaks on trailer, nor in their parking lot. So if there was a leak, it happened in their service shop. So there's the first inconsistency. Waited almost 3 weeks because I was told that they're waiting on part. Uh....ok.....So I started calling CF Moto dealers in Dickson and Nashville, guess what they have plenty of parts in stock. So there's the second inconsistency. When I went to pick my side by side up, I was sandbagged with a $613 invoice. No calls or heads up. :-( Oops, gosh that stinks. Talked to owner why caliper wasn't covered but honestly, in my opinion, this guy is so crooked he could swallow a nail & spit up a cork screw. They charged me, a retired disabled Veteran, $373.99 w/o tax for rear break caliper. I could have bought it for $299 w/o tax from CF Moto directly. That's a heck of a mark up SouthLand Sports tacks on. And even if it isn't covered under warranty, then I should have option of aftermarket right? And at fraction of price? Nah, that's not how this shady outfit works. Very crooked & predatory sweatshop. I was warned by a couple of are dear neighbors, oh boy they were right. SouthLand Sports business practices would make Californians and Wall Streeters blush.

We purchased a zero turn from them a year ago. It was having some issues and we took it in for…read moreservice. They checked it all out and not a few days later, the engine blew. They tried blaming us for lack of maintenance. We are extremely diligent in maintaining our mowers and tractors. Our livelihood depends on them and we need them. Not to mention they just MAINTAINED it the week before. We actually took it into them twice within one week prior to be serviced. We have called several times to find out what the status is. We are under warranty and they will not give us any details. We are at their mercy and without a mower. Our grass is out of control on our 3 acre property and we can not mow. SouthLand of Lexington is incompetent and unprofessional. We have purchased other things from them in the past and this is the first warranty issue we have had. They will not fix it or cover it, and our zero turn is sitting in their shop while we have no answers. We have a warranty that we are entitled to.

I was driving from Lexington Kentucky to Monroe Louisiana with my wife and kids and we had 2 lights…read moreon dash come on. Very concerned because one was ABS sensor. I pulled off to this shop, the gentle men there didn't make us wake they checked the car immediately and assured us it would be safe to drive. We completed our trip and made it home with no issues. They didn't charge me anything or lie and tell me I needed work done. Very thankful for these guys.

bought a car with a new timing belt supposedly. now i find out it doesn't have a belt it has a…read morechain, and it also has problems with the timing components again. patched up lemon is what I got. never again

Terrible service, slow and rude cashiers, extremely overpriced. You either wait in line while the…read morethe cashier flirts with the person in front of you or you get terrible service as they literally snatch your money out of your hand and throw your merchandise at you.