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    1.9 (13 reviews)
    Open • 7:30 am - 10:00 pm

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    Young Chrysler Dodge Jeep Ram Layton - Loving this Jeep

    Young Chrysler Dodge Jeep Ram Layton

    (79 reviews)

    This store is new to the Young automotive group. It is smaller than some of the others along the…read moreWasatch Front, and the service department only has one long bay. Young has big plans for a remodel and expansion of the service area that should make this much better for the customers. We did all our research before we arrived. We wanted to by a new Ram 1500 truck and had a couple of options picked out. The sales staff was quick to meet us at the front door and start the process of test driving. We tried out a few and narrowed it down to one that we liked. My husband then took over and did all the heavy lifting with the negotiations and tap dancing that goes on when buying a car. They were friendly and fair with us when it came down to the details of the sale. From start to driving off the lot, it still took several hours, but we ended up with the truck we wanted for the price we wanted to pay. After signing on the dotted line, they gave us a tour of all their facilities and introduced us to the people we'd be working with for our service plan and parts department needs. After a few days, we received a gift in the mail of some cookies from our salesman, to say thank you for trusting him with our truck purchase.

    It's hard to believe it's almost been a year since I purchased my jeep from them. I'm pretty sure…read moreI've never had a more personal purchasing experience! I can't remember the sales guy's name, but it was shocking the amount of time he put into getting to know me! Thomas, the Finance Manager, was high energy and was incredibly thorough. But the best part? You'd think a title like "General Sales Manager" would keep a guy too busy to be able to spend time with one customer. But not Drew Taylor. He put in the time to make sure I was completely satisfied with the numbers AND the vehicle. He even personally handled the follow up for the first 2 months! I can honestly say they made me feel like I wasn't just a customer but a part of the dealership. Trust me, if you have any issues there it's only because you haven't asked specifically for Drew!

    Young Automotive Group

    Young Automotive Group

    (7 reviews)

    1-Star Review -- Young Ford Brigham City: A Service Experience So Financially Draining It Ruined My…read moreHoliday Season I never imagined that taking my vehicle to Young Ford Brigham City's service department would leave me in one of the worst financial situations I've ever been in. But after what I experienced, after the amount of money I poured into repairs that didn't actually fix anything, I'm sitting here dealing with the kind of financial hit that spills into every part of your life -- even the parts that should be joyful. Let me put it this way: Because of the financial mess this service department left me in, I'm now staring at my kids' Christmas presents and seriously thinking about returning them. And believe me, no parent should ever be put in that position. This whole nightmare started when I brought my vehicle in expecting basic competence. I trusted their service department. I trusted their diagnosis. I trusted that if I handed over a huge amount of money -- money I worked hard for -- I'd get my car back in working order. Instead, I walked out thousands of dollars lighter, and within days my vehicle was showing the same exact issues. Not improved. Not stabilized. Not "still needs a little more work." The same damn problems. And in some ways, even worse. There is no way to describe the emotional hit of realizing you spent that kind of money for absolutely nothing. You sit in your car, staring at the dashboard, feeling a mix of disbelief and rage, thinking, How is this even possible? How did I just pay all that money for zero results? And then the reality sinks in. Bills don't stop. Life doesn't stop. Responsibilities don't stop. But your bank account? That's a different story. So now, because of this experience -- because of the giant, pointless financial blow that Young Ford Brigham City's service department handed me -- I'm having to decide which Christmas gifts I may have to take back just to recover from the damage. Do you know how humiliating and heartbreaking it is to even consider that? A service department should FIX your vehicle. They should NOT push you into financial hardship. They should NOT leave you with the same problems you came in with. And they definitely should NOT leave you wondering how you're supposed to get through the holidays. What I went through here was a perfect storm of enormous cost, zero effectiveness, and a total lack of accountability. Every time I tried to get clarity, I got vague explanations and shoulder-shrugs. Every time I asked why nothing was fixed, I got more "maybe" and "might be" than actual answers. The confidence disappears the second your money is gone. And honestly? It feels like I paid premium prices for absolutely nothing but stress, disappointment, and financial strain. Bottom line: If you value your sanity, your savings, and your family's holiday season, avoid Young Ford Brigham City's service department. The impact of my experience went far beyond my vehicle -- it hit my home, my finances, and the one time of year that's supposed to bring joy, not stress.

    I've purchased several vehicles from the Young Automotive Group over the past decade and I always…read moreservice my vehicles there as well. Each time has been pleasant and I would return for my next car as well.

    AutoZone - autopartssupplies - Updated September 2026

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