I had a great experience at AutoZone thanks to the employee who helped me. Itzel & Yvonne was, knowledgeable, patient, and went above and beyond to make sure I got what I needed. Excellent customer service and a great attitude. I really appreciate the help and would definitely recommend this AutoZone! read more

Autozone - Auto Parts & Supplies Near Me - Inglewood, California

Miriam, the store manager was not helpful at all.. I had a few returns from other stores. Everything was done on a debit card or a credit cards. All I wanted was for everything to be credited back to my account. I was not asking for any cash so Miriam told me because the purchases I made was 416.72 I have to take the merchandise back to the original store. That caused inconvenience because I was working on time and when I got to the original store they told me that was not true. I had receipts for everything can someone from corporate contact me and tell me why she did this? I felt like she was questioning all my returns. she actually had a slight attitude.. the associate that helped me was very helpful. He was only following her directions. I was there on 8/5/26 time receipt 18:13 . Waiting to hear from corporate.... this would not happen in Pasadena on lake read more

Emanuel C at the front desk was very professional and helpful. He let me borrow the code scanner and was able to help me find the parts to fix my car problems read more

Horrible customer service.... from the first moment I walked in I got a horrible stare. Idk if people steal ac refill but it almost seemed like I was being watched lol. I proceeded to make line to ask questions and Esteban kept giving me short answers as if he was annoyed so I went ahead and asked for for his manager, and he laughed, smiled and said get my good side. I am the manager. I understand that sometimes we have long days however you work at an auto parts store so you should expect auto parts questions. I think he was assuming that I did not buy the AC refill that I brought in because I physically didn't have a receipt. He also asked me to verify my email receipt however I was having trouble finding it. Once I found it his whole attitude changed. I ended up walking out none of the other employees even tried to help me. He also told his coworker to tell the lady to take a card off because it kept making noise. He was annoyed that the card kept going off. He must've had a bad day. The employee just looked at him and ignored him. I think everyone knew he was having a bad day. read more

Autozone - Auto Parts & Supplies Near Me - Inglewood, California

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De'Arrius Candy was amazing.. Helpful and nice while doing it I will be back............

Estaban the manager there was great with customer support he satisfied me with finding my olí filter and communicated with me with every step of the way to getting my olí filter. read more

Honestly exceptional customer service from Yvonne & Gerardo! They made what was an anxiety producing experience feel like a breeze! Thank you & I will be back if there are other issues with my car! read more

Why was i just told that the item that I purchased from another AutoZone, that is still new and in the box and never been used, can not be returned due to that store is not making enough money and they cut the workers hours and in risk of shutting down due to people doing returns at this location. But I can return the item to another store location. read more

Man my car literally broke down on Crenshaw and thank God I was able to bring it to the auto zone they helped me a ton . Checked the problem and told me what I had to do. I had a bad alternator and unfortunately they were out of the one i needed, but Thank God they went out of their to drive to another location and pick up the part I needed . They literally went above and beyond for me . They really blessed my life . Thank you Jason , Yvonne, Alex . You guys are the best read more

Jason and Paul really help me find the accessories for my car that really made a difference and helped me smooth out my transmission. I also had an amazing selection of tools here and they went above and beyond this very clean store with easy parking as one that I recommend for all of your motorist needs read more

So today is a Sunday, January 7, 2024 I'm over here waiting for the store to open at 8 o'clock and the clerk told me to give them 10 more minutes to wait till 8:10am . Without giving a reason. read more

Came here today for some lug nuts for my tires that were being replaced near by at Costco. Javier appeared to be very knowledgeable & showed me my options. While paying I mentioned that I needed to replace my windshield wipers (which I had actually already purchased at Oreilly) he then said they could take a look at them & help me replace them. I was later helped by Darnell who went out to my vehicle & helped me replace my wipers on the spot & also a couple of light bulbs that had gone bad. I will be returning the wipers I originally purchased at Oreilly as they were overpriced. Being that a lot of women don't shop here, at times I l feel overwhelmed having to purchase anything for my vehicle. The gentlemen here were just that, GENTLEMEN. Never did I feel I uncomfortable or pressured to purchase anything. read more

I came here a few weeks ago to purchase a tire air inflator to put air into my tires. Being as it was my first time in here, I didn't know what to expect, but I was able to navigate the store easily enough. It's smaller than I expected but I was able to find paint pens for the car paint, car wax, and they even had the AUX cord I was looking for. The cashier directed me to the correct aisle for the air inflator and I found it easily enough. I would definitely come back to Autozone for my car needs. read more

Bad customer services ask to charger my battery and he says. No it needs a minimum of a hour to charge and they close in 45 mins so i ask can he just charge for the 45 and i wait out side and he says no it won't help you just take it to another Autozone read more

I had gotten my battery from a different auto zone location and needed it replaced. They were able to check my warranty using my phone number. Thankfully cause my paper receipt was long gone. They were really friendly and helpful. The only reason I'm giving four stars is because they seemed understaffed there were a lot of people but only two employees. I feel bad they were so busy. Overall tip I would say is always pay for an extended warranty if there is a option. read more

I went to this store because my i battery died nearby. They told me I had a warranty and they needed to test the battery to make sure it was bad. The manager that helped me said someone else had to take my battery out of my car and bring it in for it to be tested because they don't do it. I said that my battery was installed at another Autozone when i bought it. He said "that shouldn't have been done because it could mess up the computer system." I left and went to the Autozone on Hawthorne and 102nd. They had no issues or hesitation to install the battery and everything is working fine! read more

Paul, at this store is the most knowledgeable and professional employee of all the 8 AutoZones that I have dealt with in the past few weeks trying to get answers for my 2015 Chrysler. Thank you read more

Great place good quality customer service Jaz Violet and Alex are great ppl very helpful and resourceful thanks you all. Keep up the good work read more

They charged my battery when all other places failed. Thanks autozone employee for great service.

I came In and everything was taped off to prevent entry in all the isles. The security guard advised they had some type of leakage and unfortunately they wouldn't all customers to walk through, but they could assist with what I needed if I told them what the item was. I asked for prices on a SPECIFIC motor oils and sizes to see which was cheaper/better deal. He was pretty much trying to tell me to just tell him what type of car did I have and he would get what he thought was best. I said it's ok I'll come back when your store is back in good standing because I know what I need and he just did not want to grab the bottles. It's my own right to bargain shop and it's not my fault autozone is broken today. Oh and the cashiers don't like you paying cash. lol I'll take my cash elsewhere. read more

Knowledgeable staff and incredibly friendly.. Vast amount of products.. I really get lost in the store because I just want to buy everything... My go to store!! read more

The associate was very helpful. We had our check engine light on and needed to get a smog check asap. Afraid it might fail because of the check engine light being on. Gave us tips to get a free smog check quote at pep boys and found out the error code. Came back got the correct part. It needed a new IAT sensor. Fixed that and the light is no longer on. Awesome service and vey knowledgable! read more

Autozone - Front of the store - Auto Parts & Supplies Near Me - Inglewood, California

They always have what I need. If they don't they let me know which store does or they can order for me. It's always clean when I go and helpful workers. Knowledgeable and not rude. read more

We were just in there and my husband didn't receive his military discount!!!!!! Not freaking OK! I'm pissed

The WORST costumer service!!! The Assistant Store Manager Violet was really RUDE and not helpful at all!! I honestly don't know how she's even a manager with that nasty attitude! She couldn't help me At all nor did she try.. her answer to my question was "I don't know" and just stared at me... didn't bother asking anyone else whom she worked with! read more

Always get great customer service at this location but today they went above & beyond a gentleman named javier helped me with my ac he checked it for me then came out and showed me how to put the stuff in my car. My ac works amazing now I won't be hot in this heat on my way to Palm springs this weekend. THANKS AGAIN read more

Worst customer service ever ! Fredy " so called manager " needs to be replaced. As for the store it needs to be cleaned and dusted , items weren't in the right locations and price tags didn't match . Need to fix ! read more

This Autozone is so uncomfortable to be in , I came in with my kids and I had the security standing next to me the whole time and the employees are helpless and have no communication skills and so unprofessional. read more

I went in for a last minute windshield wiper. The guy who helped me was friendly and offered to put the wiper on for me. I took less than 10 minuets in the store and having it installed. read more

This store was very helpful and welcoming to customers. When I walked in I was greeted and Fredy was very helpful in returning a sun shade that didn't work for me for a new one better suited to my vehicle. I highly recommend this location and it was also clean and well maintained. read more

First let me say fastest service I've ever had hands down... But to my surprise when I asked could I get help putting my headlight in it was declined... Two workers and only one person in line... read more

Friendly staff, very helpful. Showed me the deals for oil change. Resolved an issue from a previous Hawthorne auto zone locations. Very knowledgable read more

No complaints here. The staff is friendly and stock is usually full. The parking area is big so no problem there. And close to my house so easy to return stuff if I get the wrong part. read more

The employees are very friendly and helpful. They go well beyond their job descriptions without making you feel like you are a bother. Keep up the good work. read more

Worst customer service ever all employees are very rude to you. I do not recommend this place to anyone,I rather pay double the price for parts than getting humiliated. read more

I came in here for some points and the Karen had no idea what I was talking about had to explain to her what it was then she had a nasty attitude and said we don't have it,went down the street and the guy found it right away,bad customer service won't be back at this location. Disgraceful service from the lady Karen I wish it was better. Such a sour lady never want to go there again read more

Really lovely people, very helpful and sweet. I got exactly what I needed and was in and out of the store.