Had my car in for a 60K service plus sports suspension install. Bob and his crew did the job right,…read moredid the job well, and most importantly charged much less than what the local BMW dealer would have charged for the same service. The car is driving like new, and I would totally recommend Import Specialists to anyone with a BMW whose free factory service has expired and looking for a solid alternative. The address on Yelp is wrong: it's 4373 W 96th Street and not 4211 W 96th St. They moved about 2 years ago.

Bob is unethical and hopefully not in this business any longer. He charged us over $1700 when he…read morequoted $1000 at the time I dropped off our Acura TL for the timing belt and water pump. Once we picked up the car it ran terrible, not trusting this shop I had it towed to Ed Martin who stated they used cheap eBay parts, adjusted the valves wrong and set the timing belt one tooth off.......ED Martins cost to fix everything And replace the inferior parts with OEM was $1400 $300 less than what Bob charged us to do it incorrectly. Fortunately we were able to get a complete and full refund through our credit card company Since Bob would never return my calls to remedy the situation. Anyway if the sharpest on business or the owner has set up any other businesses stay far far away!

We found a vehicle online that we wanted to check out and it was here. Everyone was friendly and we…read moredidn't feel pressured. We were able to test drive the vehicle. The paperwork part wasn't too bad and didn't take too long. Our car sales man's name was Michael White and he was helpful. While waiting for the paperwork for the purchase to be completed, I learned about the business. It's family owned, started in 1950s by Ed Martin. It was bought by his daughter Kathy, and she and her husband, Mark, still own it. They have 10 locations in Indiana. If you appreciate a specific person, you can write a review on dealerrater.com Our finance guy, Casey Price, was also nice and helpful. They have this cool electronic board to sign the documents. I'd never seen anything like it, I was amazed. I loved the package deal they offer. Our purchase came with gap insurance, glass coat for protection of the vehicle, and lifetime warranty on the engine. Having a lifetime warranty on the engine is amazing. Inside was clean. They had a nice area with drinks, tea, water, and coffee. I would recommend purchasing a vehicle here.

Took the truck to check the transmission and service fee is 299 and to change a serpentine belt it…read moreanother 450 dollars. Do not use this place

I took my car here for an oil change and they did a great job! Didn't try to oversell me on…read moreanything which I cannot day of every place I've taken my car. The owner is very nice and I like that you can text him to make appointments instead of having to call. The only thing I didn't like was that when I arrived for my appointment and rang the bell for someone to come in, it took a solid five minutes. I'm not sure if the bell wasn't loud enough but I believe they didn't hear it, I'm sure they weren't ignoring me. At the end of the day, I would recommend this auto shop and I will use it again.

I WOULD NOT GO HERE!!…read more They did some work on my car a couple years back. The shady work they did has caused faulty wiring to my car overtime. They were to replace a sensor on the underside of my engine. The mechanic that has it now said the cut the wiring harness to my low oil sensor so now if I have low oil the light won't come on. To fix it I have to buy a new oil pan. There is other damage to another wiring harness that has caused my car to not run right. I recall when I had it here after they said they fixed and I was paying someone saying they weren't certified mechanics. It raised eyebrows with me for sure so I never went back to them. Now two years later I am having to pay for damage they caused.

Marathon Auto Body and Repair did an excellent collision repair job on my vehicle in a time frame…read morethat met my needs unlike other body shops. They worked efficiently with my insurance carrier and was able to handle everything so I did not have to do anything on my end. Very professional and vehicle was cleaned prior to pickup. I definitely would recommend again.

In October 2023, I brought my 2016 Highlander in to replace a passenger door. Paid $1300.00 up…read morefront to Marathon by check, which was to include labor, replacing the door and the dent protector strip, matching the paint color on the door, adding a protective coat on the vehicle, buffing out a ding on the bumper, and touching up the paint on the bumper. I asked Keith, the Marathon employee that waited on me, to check out why the back up alarm thing wasn't working while my car was in the shop. The alarm had not gone off when I was backing up which contributed to me hitting a post and crunching the passenger door that was being replaced. Keith later called me to state that the sensor panel that controls that alarm had burnt out and needed to be replaced. I asked if this shop could do that work, and he said yes, however, to order the part from Toyota, I needed to pay up front. This additional payment would cover the cost of the sensor panel and the labor to install it. Keith stated that after the sensor panel was installed, he would finish buffing out the bumper, touching up the paint, and putting on the protective coating. He advised that the part was on back order from Toyota, and he didn't know when it would come in. I was assured that it was safe to drive my car in the meantime. I wrote a second check to Marathon for $1432.00. I believed that this employee would order the part on behalf of Marathon, and that Marathon would have a record of this order. Isn't that how most companies work? From this point, I continued to call either Marathon directly asking to speak with Keith, or Keith directly, at least once a month beginning in November 2023. Keith seemed to be the only one who seemed to know what was going on with my car. I was advised by Keith each time I called that the part had not yet come in, and was still on back order. The last time I called , I was told that Keith no longer worked there. I asked about the part that was on order for my Highlander, and was informed by an employee whose name I did not get that there were no records of the order, or any of the estimates or work that had been done on my car. I'm still in the process of finding the written estimates, but I do have the cancelled checks that were cashed by the business. At this point, I figured I needed to stop by the business to sort this out. I stopped in the shop on July 22, 2024, and was greeted by an employee. I asked if the manager was in today, and he said yes. We walked into the office, and a lengthy conversation with this employee then took place. Despite repeated explanations, he did not seem to understand that I had paid for work that had not been done and for a part that had been "on order' since last October. All I wanted was the $1432.00 back, but was told it had been longer than six months for warranty on the work. I explained that the work had never been done and I'd never gotten the part. Then I got blamed for not checking in on the status earlier, and for calling Keith directly on his cell phone. I tried to explain that I called the office and Keith's cell phone. The employee expressed that I should have called Marathon directly, and because of the times that I didn't, then this somehow absolved Marathon of this matter. This employee said they could keep the car and find out what was wrong with it, but that there may be an upcharge to do the work. I replied that they should already have the information about what was wrong with my vehicle in their records. I was told that they don't keep customer records that long (we're talking less than a year here). I found it hard to believe that the part that was on order from Toyota wasn't on record with this business somewhere. I again asked to speak with the manager. I remembered working with him along with Keith on my initial visits, and thought he might remember me & my situation. The employee then told me that the manager wasn't in today (contradicting his earlier answer), and that he (this employee) was the best I had to deal with the situation. Our conversation came to an abrupt end when this employee turned away from me, and walked out the office closing the door behind him. I wasn't using any obscene language, and wasn't yelling, but I was persistently trying to explain what I had already paid for. I got the impression from this employee that I was to believe that because a past employee no longer worked there, I was just S.O.L. as far as getting my money back for work that was never done and a part that was never installed. I am hoping that the owner will simply refund me the $1432.00, without having to take the matter further. I honestly believe that I am owed more than this because of all the other work that wasn't done that the former Marathon employee promised would be done, but am willing to just walk away from trying to figure that out with the owner. I'm very dissatisfied with this business & would not recommend it.

I went in last week & had a great experience with Lisa. She was prompt and helpful and a joy to…read morespeak with. One problem with my car led to another being discovered so I hope I don't become a frequent flyer here but if I have to, I'd go back because the customer experience that Lisa offered was nothing short of amazing. Give her a raise.

Great staff and parts. Would 10/10 recommend. Staff is hard working and polite. ((: napa know how…read moreto make your car needs easy. (:

Karisa was very helpful with us leasing our Nissan. She was VERY fast getting back to us with…read moreinformation. When it came time to make the purchase she was very kind and friendly and helped us get the payment that worked best. She also helped negotiate a fair value for our trade in. We would highly recommend working with Karisa.

I've been servicing my car here for a while, and it's been a very positive experience. Jillian and…read moreeveryone in the service department are very professional and always willing to help. Whenever I had a question, they went above and beyond to assist me and offered their honest opinion. I appreciate everyone's friendliness, expertise, and responsiveness / communication. They are easy to do business with, always return calls / emails, and their support on my car ownership journey has been outstanding. Highly recommend!

Nothing but praise for the service department. Friendly, helpful, efficient. Highly recommend!read more

Wes and Ben were an incredible team in helping us secure our new vehicle on a time crunch!! I had a…read moreroad trip to make the following week and knew my old car wouldn't have made it. They were extremely personable and helpful. I picked out a 2023 Mazda Cx-5, and it's been so perfect!

If you own a Jeep Wrangler, this is THE shop to go. My wife and I have been coming to MB Auto for…read morethe last couple of years for maintenance and have always been happy with the results. These guys are communicative, honest, thorough, and reasonably priced. It's always nice to have a mechanic who you can trust and they are hands down the best. Highly recommend.

Quality service with friendly staff. Will definitely take my Jeep JK Rubicon back there. TYread more