I needed a sensor that a lot of other salvage yards weren't willing to check for. Most used auto…read moreparts merchants don't inventory the small stuff but sometimes a particular part is on back order and not available. That being said I called Teddy Bear's and they took the time to help me thank you for your effort. They also did not overcharge me although they could have easily.good people that don't take advantage. I highly recommend this business

selling No Good parts which going to trigger the warranty tell you don't worry about it we take…read morecare no charge, part you purchased and had installed is NO GOOD should not have been sold now remedy is replace it, they will for $1200 never mind you already paid $3000 including water pump, gaskets, seals, oil, etc. your loss to bad,Per owner this is standard, how is this legal?? We gone see. Buyer beware

Greg, the supervisor, got everything straightened out -- 5 stars to him. But the guy up front was…read moresuper unprofessional, trying to pressure me into buying a $145 part even though the one they sold me was defective and I had the receipt. If Greg hadn't stepped in, I'd have been calling corporate to find out why customers are being treated with contempt and disrespect the last thing I want to do is have to replace this headlight again

Love NPA. The. Variety, selection, professionalism, computer analysis, & so much .ore…read more Great sales. Clerks that know what they are talking about & stearing you in the tight direction. I will support them all day! What's a girl to do? Stick with the folks you know can help you & save you money.

nice salvage yard, lots of decent cars, staff is very nice and helpful, always gives good prices…read moreand to the people crying over a "$3 entry fee" all junkyards have them because people love to pocket bolts, also junkyards aren't a museum, you go there to get great deals on used car parts, auto body parts.

Yards that charge an entry fee make no sense to me. It only serves to keep browsers like me out…read more I have an older car with no real issues, but I might just buy something if it looks like an upgrade to what my car already has. What I won't do is pay you for the "privilege" of tripping over your twisted metal. Jesus, even carnivals have figured out that you charge people AFTER letting them in free. Get bent Ben!

Although I didn't end up getting a car with Sun Toyota, Lee Sawicki displayed exemplary service in…read moreextending consistent and thorough communication on all of my concerns, was very transparent and was the most dedicated sales rep I've spoken to in the months of discussing deals with Sun Toyota. He is an outstanding gentleman and if any curious customer is reading this; despite the mixed experience I had at Sun Toyota, I think he'd be the most likely to take care of anyone at this dealership after talking with a large handful of people over many months. I found a car yesterday but I was confident Lee would have found me something had I had more time to decide, as I'd only recently been put into contact with him. He easily deserves 5 stars and if anyone is desiring a 5 star experience with a rep who doesn't include unnecessary warranties and will try to work with your budget at this major dealership, he is your rep. I hope management takes note of how he performs and chooses him for a leadership role; because if my experiences had been this way from the start, I likely would have gotten a car a long time ago. It wouldn't hurt for him to lead a class to correct the general culture and service that I saw displayed otherwise. My very best of luck to Sun Toyota in all its future endeavors.

We are a Toyota family. Rav4, two Corollas. My first vehicle was a Toyota pickup that I bought at…read morean event Sun Toyota had in Spring Hill (around 1990/1991). The great service they had then seems to be missing now. We were met with arrogance when the salesman said there was no such vehicle at their location. We looked it up online. And today I looked again. Still listed. I am not sure what their deal is, but I bought my new Corolla from a different dealership. The dealership looks nice, but I do not trust them after our interactions with the salesman and the sales manager. I do not recommend this dealership.

Ron is the man ‼he helped me and my sister change my dads left signal light bulb because we're…read moreclueless lol thank you !

Very helpful staff! I needed a lightbulb changed on my Jeep and a man with the last name of…read moreAnderson was more than willing to change it out for me! I can't remember his first name... anyways he was super friendly and I watched how he changed the bulb for the next time so I can do it! Thanks Mr. Anderson

My car battery died while it sat in the parking lot. Somehow, I got it to restart. I immediately…read moredrove a few blocks (thank goodness) to Advance Auto Parts. That is where Tony took care of me. Got the battery replaced and I was home within 30 minuts. Thank you Tony for great service.

Josh is the best every time, the guy is great with his knowledge and help. Please keep him employed…read morea very reliable man..

Amanda came to my rescue today. She greeted me, helped me find the right radio antenna, looked up a…read morepart, offered to order it for me, and went the extra mile for me! This was excellent customer service! She definitely knew her stuff! Thanks for a pleasurable auto parts experience!

Will was the manager on duty when I needed my battery replaced. He was so kind and thoughtful. He…read moremade sure to explain the process and took his time making sure everything look great. I will never use another auto parts store again.

Best AutoZone/ Auto-shop experience i've ever had. Evan G. was so incredibly helpful and seriously…read moremade my experience amazing.

Just because you work at a parts store does not mean you are a mechanic. If i want something…read morereplaced through warranty i should be able to get it replaced through warranty. I dont need to be told about other issues i already know about. I didnt ask for a diagnosis. If I wanted a diagnosis I would go to a real shop not a parts store. Just give me my new part under warranty and be done with it. I have never had problems with exchanging parts before.

Great staff, always helpful. A couple of days ago, I purchased an engine air filter from this…read morestore. At home (DIY), I was able to replace the filter, but I could not get the 3 clips to stay on. I called the store and Cody said sure we can take a look at it. Upon arrival, Danny assisted me in less than 60 seconds! Thanks! Highly recommended!!

Outstanding staff! Had to get the wife a new battery, first thing in the morning Wednesday. We…read morepopped in and were greeted warmly. We were helped immediately, provided options. Then after selecting the battery, it was installed in n the blink of an eye. Seriously, I turned around for a minute and when I turned back it was done. I was truly impressed. I was impressed all the way around with the visit. Hopefully I can return soon for something elective instead of a repair. This is a very pleasant place to experience. Highly recommend, go see Lynn and Steve!