Teach their staff to be more respectful and professional! I have spent a lot of money on 2 vehicles…read more and I am not going to return for a 3 rd now

I bought a 2013 Jeep Wrangler Unlimited Rubicon here for $13,000 (listed at $16,400). They jumped…read moreon my offer instantly with zero negotiation. They threw $5,000+ at it for prep work (brakes, oil filter housing, track bar, valve covers, spark plug seals, fluids, etc.) and told me it was all checked out and "fixed." Their own internal worksheet proved they knew about P0300, P0302, and P0303 misfire codes. Yet they never replaced the spark plugs (I pulled a badly carbon-fouled one from cylinder 3 days later) and the O2 sensors had never been changed either. Firestone has now found a failing hydraulic lifter on cylinder 3, missing valve cover bolts, battery cables that were literally sliced/hacked, loose terminals, missing fasteners, and other loose nuts/bolts all over the engine bay. The same misfires keep coming back. I've already dumped $860 on new O2 sensors plus coils, plugs, and diagnostics. When I brought everything back they hid behind "as-is, no warranty" and claimed they "only do safety checks." The salesman kept pushing how "benevolent" their service team was. This place lacks integrity. They knew the Jeep had problems, did the cheapest partial fixes, and dumped it on me anyway. Do not buy any vehicle from this dealership. They will screw you over and then gaslight you when you complain. Save yourself the headache and money -- go somewhere else.

I bought a battery at advance auto in Rushville Indiana. I realized when I got home in Southport…read morethat it was the wrong battery. I drove my car to this advance auto parts on stop 11 Road and they refused to exchange the battery for a different one. They did a really good job of acting like a bunch of assholes. Store manager was a huge piece of shit. and that was about it. I had to drive to another location and they are exchanged it No problem. I'm sure glad he showed me how tough he thought he was instead of giving me decent customer service. Instead of spending time at home with my family I had to run around dealing with all this bullshit. It's fucking stupid.

Excellent Customer Service. I had to add this location to Yelp. I went another place and they left…read moreme a note that I needed a new battery. I ordered my battery online on their website and they installed it for free at this location. It was so fast and so great I had to tell the world. I tried to give the rep a tip but he would not take it. Great Service!!!

I bought my last two cars from Beck Toyota and love, love, love the service department. We drive…read moreacross town, passing other Toyota Dealers because of the great track record we have with them. On my recent visit, I wanted to order a new car. I was surprised to find very little on the lot. Toyota has put a hold on any new Prius, and there were no new Rav4s to test drive. I was told I could leave $1000 deposit and if a car came in that fit my description, that I could reserve it. I know car shopping has changed, but it's hard to make a $40,000 decision and waste several months waiting, when you can't even test drive the car. I'm not blaming Beck for the unfortunate lack of inventory but I don't see how Toyota will keep customers. I'm giving the service department 4 stars here. But I had to go elsewhere to get my new car.

The sells side is amazing they work to take care of you! How ever the service side is awful so much…read moreyou would think they were not at the same store. I bought a new 26 Camry and I love the car but I took it back for service and that's where the nightmare began. They penciled whipped my inspection that I never even received until I came to pick the car up. Then they parked my car at the extremely busy corner on their lot where some one hit it and damaged it then when I walked out with the service writer and showed them they informed me they would contact the managed to resolve it which never happened and after many emails this never got resolved. The false inspection claimed oil leaks and other nonsense all while this was a Brand new car with 4200 miles they were the first to touch it and that was a mistake.

Been here 3 times now, each time to replace my windshield wipers. The service is awesome! They are…read morequick, friendly, and go out of their way to help the customer. They will tell you what part you need for your car and, in my experience, will replace it for free if you ask. It seems like they have never been short staffed because each time I go in, there are at least 5 other customers in the store shopping. This does not stop them from getting to each customer as quickly as they can, making sure they have eke good care of you. The store has always been clean as well. I highly recommend this store for your automotive needs. You will not be disappointed in the service, efficiency, and selection of parts/brands that they have to offer. Keep up the good work, it definitely has me coming back to this location whenever I am in town and in need of auto care!

Not sure why the last lady had to bring the worker's mom into her comments, but I've experienced…read moregreat customer service and reliability with them. Maybe she wanted something free and she didn't get it? Or maybe Karen was just impatient while they took care of other customers. People in every industry don't need to kiss your ass and bend over backwards. They take care of the customer, get the job done, and do what's expected. Period.

I stopped in to get an $10 AC clutch relay for my partner's vehicle and then my car died when I…read morestopped at the Speedway across the street. The Assistant Store Manager Dylan came across the street to check my battery, then helped me replace my dead battery so we could check the starter and alternator. When we discovered the alternator was failing he helped me find a replacement and gave me a recommendation for a place to help fix it. ...All this on 90+° day when I had my children with me. Yeah, system checks maybe part of the job but Dylan went above and beyond with the amount of help he gave us. The kind of kindness Dylan showed is what we need more of in the world today. Thank you!

Just the best. I cannot recommend this store enough. Questions were answered with no BS and they…read moreeven installed the part in a flash for me. I have always had a good experience at this store.

2 weeks ago I attempted to purchase paint to repair small scratch. Clerk told me I would have to…read moreresearch to find match. So I looked on my phone and he then said you won't find it there. Went up the road to AutoZone. The Clerk there looked it up on his phone and gave me the exact match. Today, went to Advance to purchase lawnmower battery, only customer in store with 2 clerks. Neither offered to help. 2 more customers came in store and one of the clerks helped both customers, the other Clerk did not. I thanked clerk as I left for his help which wasn't even a hello. So I left, went to Sam's. Purchased new battery which was the same as I was replacing. Old battery lasted 4 years. And $30.00 cheaper than Advance.

My son and I needed a new battery for his car. We were greeted as soon as we walked in. Andy helped…read moreus find the right battery and he installed it. He was efficient, friendly, and engaging. Thankful to be able to purchase the battery and have it installed on site. Thanks!

I'm giving 5 stars because the girl at the front desk is beyond awesome. I saw her juggling 3…read morephones on 2 ears. (Seriously) I'm my particular visit(s) there was some problem with miscommunication between employees..so I had to make several trips. Even a little attitude from the head guy but once he understood that it wasn't me who was being difficult..it was he's Mensa team yard crew (sweet baby Jebus) Bottom line..we all make mistakes..(yes, sometimes even the same one 3 times) but...I got what I needed, the girl made it right (-$) and plus she was just a true professional to deal with. I didn't catch her name, but all you dudes in the yard..y'all owe her big time. She's the real deal!

Someone stole one of my tires (including the rim) and I came here to get a replacement rim. Quick,…read moreeasy, and a good price! They offered to help find me a used tire and a spare for my car. I'm glad I came!