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Autozone

4.8 (5 reviews)
Closed • 7:00 am - 10:00 pm

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Ray Skillman Auto Center - Ray Skillman Southside Buick GMC

Ray Skillman Auto Center

(126 reviews)

I was very disappointed with my visit here to the Service Department. I called a told them the…read moreissue that I was having with my vehicle. They told me that they could fit me in the same day. I drove up there and told them that I would wait for the vehicle. in their customer waiting area. Their waiting room is adequate. They have free wifi, television, coffee and soda. It is not other comparable service centers, that have their own cafe that serves complimentary food. There are lounge chairs and workstations available. The staff there is nice, but I am not comfortable with some of their practices. I was told that there was a recall on my vehicle and that they would diagnose the issue with my vehicle for a fee. When it was all said and done, they completed my vehicles recall, and told me that they think they diagnosed my issue, but it would cost $500 to fix. And get this, the fix may not even work. So, that costs me over $90 to tell me that something is wrong with my truck and they could try to fix it for $500 more dollars, but no guarantees. I was floored. To add to my issue, I did not get a print out or any documentation of what they found (mind you I paid $94) so I could take it elsewhere and see if they could repair the issue they found. I left with my vehicle that my or may not be able to be fixed according to them and a receipt for absolutely nothing.

Teach their staff to be more respectful and professional! I have spent a lot of money on 2 vehicles…read more and I am not going to return for a 3 rd now

Beck Toyota

Beck Toyota

(85 reviews)

I bought my last two cars from Beck Toyota and love, love, love the service department. We drive…read moreacross town, passing other Toyota Dealers because of the great track record we have with them. On my recent visit, I wanted to order a new car. I was surprised to find very little on the lot. Toyota has put a hold on any new Prius, and there were no new Rav4s to test drive. I was told I could leave $1000 deposit and if a car came in that fit my description, that I could reserve it. I know car shopping has changed, but it's hard to make a $40,000 decision and waste several months waiting, when you can't even test drive the car. I'm not blaming Beck for the unfortunate lack of inventory but I don't see how Toyota will keep customers. I'm giving the service department 4 stars here. But I had to go elsewhere to get my new car.

Ok , so I have purchased a Camaro from Hubler Chevrolet and 3 Toyota's from Beck . Took my…read moredaughters car in for service and whoa what seemed to be a similar experience from Beck turned into a debacle. The staff at the desk was friendly but a week after we took the car home my wife noticed a noise coming from the drivers side wheel . Apparently/ the service tech did not tighten the lug nuts . Just blessed that when my child and wife were driving around Brown County State park that a disaster didn't happen or on the way to the park on 135 . Also, they were supposed to change the cars filters well I opened the hood and based on the number of leaves there is no way it has new "filters" as the receipt shows I paid for . So when I called before I found out what the issues were to notify Hubler they said the next apt was 2 weeks . Well this was a giant red flag that they just don't care about long time customers. I forgive who ever made the mistake but you need to seriously make some changes.

Autozone - autopartssupplies - Updated May 2026

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